Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Associate II - Prime Client Operations

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Skillset to properly escalate issues to management, controls team and front office sales and trading teams. Relentless and versatile learner with an aptitude…

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Sleep Medicine Physician

Company: Monument Health

Location: Rapid City, South Dakota

Posted Jul 27, 2025

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Catering -Chef

Company: Nineteen Twenty Four (400)

Location: Brooklyn, NY

Posted Jul 27, 2025

Valid driver’s license and ability to drive a commercial vehicle. Perform other job-related duties such as packing, loading and unloading catering van for off-…

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Make every day exceptional as an Oncologist Hematologist.

Company: White Plains Hospital

Location: New York, New York

Posted Jul 27, 2025

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Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

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Divisional Director, Gynecologic Oncology – Program Development & Innovation Leadership

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Jul 27, 2025

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Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jul 27, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

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Colon and Rectal Surgery

Company: Trinity Health

Location: Albany, New York

Posted Jul 27, 2025

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Oral Surgeon-Syracuse, NY

Company: Oral Surgery Partners

Location: Syracuse, New York

Posted Jul 27, 2025

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Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

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Department of Obstetrics and Gynecology Hackensack Meridian Health Atlantic Women's Group

Company: Hackensack Meridian Health

Location: West Long Branch, New Jersey

Posted Jul 27, 2025

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OB/GYN Generalist

Company: Axia Women’s Health

Location: Eatontown, New Jersey

Posted Jul 27, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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