Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Accounting Manager

Company: Rose Associates Inc.

Location: New York, NY

Posted Jul 25, 2025

Bachelor's degree in Accounting, Finance, or related field; CPA designation preferred. Your role will be pivotal in driving strategic decision- making by…

Housekeeping

Company: Have it Maid

Location: Brooklyn, NY

Posted Jul 26, 2025

This role requires a strong commitment to providing excellent customer service while ensuring that all areas are clean, safe, and welcoming for clients and…

Devices Product Marketing Manager, Platforms and Devices Marketing

Company: Google

Location: New York, NY

Posted Jul 26, 2025

From early stage analysis (competitive analysis, determining who the consumer we are building for is, the insights about them, and the solutions they need), to…

EVS Associate

Company: Banner Health

Location: Sun City, AZ

Posted Jul 26, 2025

Works as a member of the environmental service team to ensure the safety, health, and high morale of patients, visitors and staff by helping to provide a clean,…

Customer Service

Company: Lux Bakery

Location: New York, NY

Posted Jul 26, 2025

Handle inbound and outbound calls to assist customers with their inquiries and concerns. Process transactions, including cash handling, efficiently and…

Refrigeration Mechanic

Company: CD Mechanical

Location: Queens, NY

Posted Jul 26, 2025

Valid driver’s license with a clean driving record is required. Work independently or as part of a team in the field. Deliver high-quality work on every job.

Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Jul 26, 2025

This expertise will manifest in the design and implementation of core sports content data models that enable internal clients to explore, analyze, and monitor…

HVAC Truck Based Controls Technician (union)

Company: Johnson Controls

Location: New York, NY

Posted Jul 26, 2025

Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical…

Japanese Bilingual-:Project Coordinator 10814 J

Company: Leverages U.S. Inc. (Shigotosagashi.com)

Location: New York, NY

Posted Jul 26, 2025

This position requires strong communication skills, proficiency in project management tools, and the ability to collaborate effectively with cross-functional…

Pharmaceutical Sales Associate - Brooklyn, NY

Company: IQVIA

Location: New York, NY

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

Class A Truck Driver - 1st Shift, $24-26/hour!

Company: Trillium

Location: Brooklyn, NY

Posted Jul 25, 2025

Valid CDL Class A Driver’s license. At least 1+ years of recent and verifiable CDL Class A driving experience. Pay rate is $24-26/hr.

Marketing Manager

Company: BPM-PR Firm Is Hiring

Location: New York, NY

Posted Jul 26, 2025

Source and Manage Social Media Team: Recruit, train, and manage a team of social media specialists responsible for creating and curating content, engaging with…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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