Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

OMEGA Luxury Timepieces - Sales Associate - SoHo *NEW STORE*

Company: Swatch Group

Location: New York, NY

Posted Jul 18, 2025

MUST possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field. Robust adaptability to learn the technical aspects of our…

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Individual Contractor - Data Analyst

Company: United Nations

Location: New York, NY

Posted Jul 17, 2025

Prepare user guidance materials, deliver training on updated data protocols and tools, and provide ongoing technical support to data entry focal points.

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Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Bronx, NY

Posted Jul 18, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

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Registered Nurse (RN)- Ultra Care Unit

Company: Boro Park Center

Location: Brooklyn, NY

Posted Jul 17, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

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Air Conditioning Technician

Company: Core Values Talent

Location: Queens, NY

Posted Jul 17, 2025

Valid driver's license with a clean driving record. Ability to read and interpret blueprints and technical drawings. 5 Years experience as an AC technician.

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Data Insights Analyst

Company: Samsung Electronics

Location: New York, NY

Posted Jul 17, 2025

Become an expert on Samsung Ads data warehouse and internal tools to help Sales & Client Solutions answer key client questions.

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Assistant Controller

Company: Kforce

Location: New York, NY

Posted Jul 17, 2025

Additional administrative tasks include mail, scanning, and filing. AP, Client billing, and correspond with vendors and processing of invoice payments.

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Customer Experience Associate

Company: Melio

Location: New York, NY

Posted Jul 17, 2025

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft.

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Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Yonkers, NY

Posted Jul 18, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

View Details Apply on SimplyHired

Security Officer Armed

Company: Allied Universal

Location: Culver City, CA

Posted Jul 17, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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ML Engineer

Company: Pyramid Consulting, Inc

Location: New York, NY

Posted Jul 17, 2025

Hands-on experience with big data tools (like Hadoop and Spark) and working with both SQL and NoSQL databases. Message and data rates may apply.

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OMEGA Luxury Timepieces - Sales Associate - SoHo *NEW STORE*

Company: The Swatch Group (U.S.) Inc.

Location: New York, NY

Posted Jul 17, 2025

MUST possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field. Robust adaptability to learn the technical aspects of our…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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