Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Brooklyn, NY

Posted Jul 16, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Assistant Carpenter/Metal Worker

Company: Battery Park City Authority

Location: New York, NY

Posted Jul 16, 2025

Assist in the preventative and reactive repair and replacement of the public playground equipment and components to a safe and operable state.

Housekeeping

Company: GnG Vacation

Location: Flushing, NY

Posted Jul 16, 2025

Follow safety protocols to ensure a safe working environment for yourself and others. Manage housekeeping tasks efficiently, ensuring all rooms and common areas…

Senior Refrigeration Service Technician - Commercial & Industrial

Company: CoolSys

Location: New York, NY

Posted Jul 17, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Anthropologie Custodian

Company: Anthropologie

Location: Brooklyn, NY

Posted Jul 17, 2025

Assesses the store maintenance and cleaning needs such as washing windows, vacuuming, replacing light bulbs, removing trash, and performing simple repair jobs.

Platform Solutions, Enterprise Partnerships, Financial Analyst

Company: Goldman Sachs

Location: New York, NY

Posted Jul 17, 2025

This position is for an Analyst who will work closely with the Chief Financial Officer of PS and each of the business unit leads to build models and drive…

Staff Nurse - Medical Surgical - Day

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Jul 17, 2025

Current New York State RN license (or willingness to obtain). Practice the art and science of evidence-based nursing at NewYork-Presbyterian Hospital.

Centralized Controller

Company: Trailborn Hotel Management LLC

Location: New York, NY

Posted Jul 16, 2025

As Controller, your duties include, but are not limited to, adhering to company accounting standards, building and maintaining the annual budget, forecasting…

NY Support Center Coordinator

Company: Shake Shack

Location: New York, NY

Posted Jul 17, 2025

At least 2 years of experience as a receptionist, in retail customer service, or in office administration. Serves as the point of contact for questions about…

General Accountant

Company: Marriott International, Inc

Location: Brooklyn, NY

Posted Jul 17, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Data Visualization/Graphic Designer - Strategy

Company: Gensler

Location: New York, NY

Posted Jul 17, 2025

A foundational understanding of design systems and templates, grid structures, layout principles, color theory and informational design.

Customer Service Representative

Company: Elite Innovations Inc

Location: New York, NY

Posted Jul 16, 2025

Performing front line customer service: Answering customer questions, escalating issues and informing customers of current deals and promotions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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