Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Cloud Solutions Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Lead the evaluation and selection of AWS services and tools to enhance the…

Mounting/Laminating Operator

Company: The Vomela Companies

Location: Jersey City, NJ

Posted Jul 14, 2025

Competitive compensation, $22 to $29 per hour based upon experience. Perform mounting and laminating of large format graphics using hot and cold lamination…

Manager, Client Solutions

Company: Comcast Corporation

Location: New York, NY

Posted Jul 14, 2025

Ensure team’s ability to provide excellent technical guidance for the lifecycle of dedicated products and technical vetting for proposed usage of new products,…

IT Governance Analyst

Company: Starr Companies

Location: New York, NY

Posted Jul 14, 2025

This role acts as a key bridge between technical teams (e.g., Systems, Network, Applications and Cloud Administrators) and Governance/Risk/Compliance (GRC)…

Fine Dining Executive Sous Chef JN -072025-162949

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 14, 2025

Daily responsibilities include overseeing mise en place, assisting with menu development, expediting service, and ensuring kitchen cleanliness and prep accuracy…

AWS Cloud Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Evaluate and recommend AWS services and tools to enhance the performance,…

Sous Chef

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in Culinary Science or relevant field. Your duties will include recruiting new employees, responding to guest issues, and developing new menu…

Registered Nurse (RN) Supervisor

Company: Triboro Center

Location: Bronx, NY

Posted Jul 14, 2025

Must hold valid Registered Nurse (RN) license. Provide information to residents & staff by answering questions and requests. Long-Term Care experience required.

Client Service Specialist

Company: Villa & House

Location: New York, NY

Posted Jul 14, 2025

As a Full Time Client Service Specialist at VillaHouse, you will play a crucial role in enhancing the client experience from order entry to follow-up.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages