Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Executive Chef Luxury

Company: Sunrise Senior Living

Location: New York, NY

Posted Jul 15, 2025

Degree or certification in Culinary Arts from an accredited institution or equivalent experience. Covid-19 and Influenza vaccination is only required to the…

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[MIDASoft] Sales Associate

Company: MIDASoft, Inc.

Location: New York, NY

Posted Jul 15, 2025

Manage license renewals, promotions, and product updates. The ideal candidate will focus on driving sales, nurturing customer relationships, and supporting…

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Lyric HCM Client Service Consultant III

Company: ADP

Location: New York, NY

Posted Jul 15, 2025

Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems.

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CDL B Truck Driver - Queens NY

Company: Fauna Foods Corp.

Location: Elmhurst, NY

Posted Jul 15, 2025

Current and valid CDL-Class B license with an Air Brakes endorsement. Experience driving in the New York tri-state area within a 100-mile radius including all…

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Field Support Representative

Company: Canon Business Process Services, Inc.

Location: New York, NY

Posted Jul 15, 2025

Provide reception work such as answering telephones, taking messages and greeting visitors. May provide minor maintenance of photocopy machine such as solving…

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Assistant Nurse Manager (Emergency Department)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

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Director of Customer Experience

Company: Genworth

Location: New York, NY

Posted Jul 15, 2025

Aggregate customer feedback from all sources (surveys, phone calls, social media, etc) to understand needs and pain points – then create action plans for…

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Plumber Service Mechanic

Company: B&B Mechanical Plumbing, Heating & Sprinkler

Location: Brooklyn, NY

Posted Jul 15, 2025

Valid driver’s license & ability to travel to job sites in NYC. As a *Plumbing Service Mechanic*, you will be responsible for traveling to multiple job sites…

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Carpenter

Company: Housing Works

Location: New York, NY

Posted Jul 15, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

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Production Operator

Company: Kelly Services

Location: Union City, CA

Posted Jul 15, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Engage in development/review of procedures, documentation,…

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Director of Data Engineering

Company: Genworth

Location: New York, NY

Posted Jul 15, 2025

Bachelor's degree in computer science, data science, or a related field (Master's degree preferred). Minimum of 10 years of experience in data strategy, data…

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Lead Software Engineer, Full Stack (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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