Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Assistant Project Manager

Company: The McCloud Group

Location: Queens, NY

Posted Jul 03, 2025

He or She will be responsible for assisting in scheduling the work, procuring contractor's, overseeing the construction, maintaining schedule, site safety,…

Partnership Strategy & Design, Graphic Designer

Company: the NBA

Location: New York, NY

Posted Jul 02, 2025

Knowledge of video editing software and interactive UX/UI design tools (Adobe Premiere Pro, After Effects, Ceros).

Blockchain Engineer

Company: Fireblocks

Location: New York, NY

Posted Jul 02, 2025

Excellent technical communication skills for both technical and non-technical stakeholders. Collaborate with product, engineering, and security teams to define…

Sushi chef

Company: Oita nyc

Location: Brooklyn, NY

Posted Jul 03, 2025

Support kitchen staff and collaborate with the team to maintain smooth operations. Interact with customers when needed in a courteous, professional manner.

Territory Sales Manager- Manhattan, NY

Company: Continental Battery Systems

Location: Manhattan, NY

Posted Jul 03, 2025

And accurate reporting to support sales planning and analysis activities, prepares visual presentations, written. PTO and paid holidays off.

Director of Marketing

Company: Confidential

Location: Bronx, NY

Posted Jul 03, 2025

. Manage, inspire, and professionally develop a team of outside collaborators to drive. Execute all graphic design work. Re-design & manage company website.

Electrical Foreman / Lead Electrician

Company: A2K Electric Corp

Location: New York, NY

Posted Jul 03, 2025

Proven experience in a supervisory role within the electrical field, with a strong understanding of pipeline construction processes.

Lead Software Engineer, Back End (Enterprise Platforms Technology)

Company: Capital One

Location: New York, NY

Posted Jul 03, 2025

This role will involve working with the latest AWS & Serverless technologies, architecting new scalable microservices, coding/developing new features with Java/…

Carpenter/Laborer

Company: Allied Arborcraft Corp.

Location: Brooklyn, NY

Posted Jul 03, 2025

Ability to read blueprints and technical drawings accurately. Ensure structures are plumb and level during construction processes.

Polisher

Company: Massara

Location: New York, NY

Posted Jul 03, 2025

Friendly, outgoing personality and enjoy social interaction. Optional Medical, Dental, and Vision Benefits. Pre-Tax Commuter Benefit Program.

Electrician, Herald Square - Full Time

Company: Macy’s

Location: New York, NY

Posted Jul 03, 2025

Must maintain a valid driver’s license. Execute and oversee processes and procedures related to preventive maintenance, response calls, energy conservation,…

Career Culinary Arts Chef Instructor (Full-time)

Company: Institute of Culinary Education (ICE)

Location: New York, NY

Posted Jul 02, 2025

Conduct in-classroom demonstrations as required by curriculum. Demonstrate techniques and concepts as required by the curriculum. PAY: $ 160.00 per class.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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