Excellent Customer Service Jobs in New York City, NY

1,513,951 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Truck Driver

Company: thyssenkrupp

Location: New York, NY

Posted Jul 02, 2025

These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters.

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Master Carpenter

Company: Career Pathway LLC

Location: New York, NY

Posted Jul 02, 2025

Utilize hand tools and power tools safely and effectively. Proficient in using both power tools and hand tools.

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Customer Information Representative

Company: DEPARTMENT OF INVESTIGATION

Location: Manhattan, NY

Posted Jul 02, 2025

The selected candidate will be responsible for covering the reception desk, greeting and directing visitors in person and on the phone using a directory,…

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FACILITIES OPERATIONS TEAM MEMBER

Company: Life Time

Location: New York, NY

Posted Jul 02, 2025

Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget.

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Plumber

Company: START Treatment & Recovery Centers

Location: Brooklyn, NY

Posted Jul 02, 2025

Valid Plumber’s license in New York State. Read and interpret blueprints, schematics, and technical drawings. The Plumber reviews, tracks, and monitors service…

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Project Manager, Information Technology

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 02, 2025

Bachelor’s degree in information systems, business, computer science, operations or another related field. Project Management Professional (PMP) certification.

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IT Technical Project Manager

Company: Barnes & Noble

Location: New York, NY

Posted Jul 02, 2025

Demonstrate strong communication and interpersonal skills with both technical and non-technical communities and support teamwork across many diverse groups.

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Enterprise Architect- Ardoq/LeanIX

Company: Experis

Location: Jersey City, NJ

Posted Jul 02, 2025

Act as a bridge between technical and non-technical stakeholders, facilitating communication and fostering alignment on architectural decisions and priorities…

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Managing Chef (Catering)

Company: Sifted

Location: Long Island City, NY

Posted Jul 02, 2025

Eligibility : This position must maintain ServSafe Food Manager certification. Monthly cell phone usage reimbursement. Manage, coach, and train kitchen staff.

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Registered Nurse RN ICU

Company: Banner Health

Location: Sun City West, AZ

Posted Jul 02, 2025

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of…

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Graphic Designer

Company: Ralphlauren

Location: New York, NY

Posted Jul 02, 2025

Produce new concepts, develop reference materials, pull swipe, and provide creative input across image and video concept development.

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Sales Associate/Treatment Coordinator

Company: CONFIDENTIAL DENTAL PRACTICE

Location: New York, NY

Posted Jul 02, 2025

Educate patients on their dental treatment options and sell dental procedures. A warm and welcoming presentation. Monday and Tuesday 1:30 PM-9:00 PM.

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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