Excellent Customer Service Jobs in New York City, NY

1,513,983 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

IT Risk Analyst

Company: Metropolitan Commercial Bank

Location: New York, NY

Posted Jun 27, 2025

Execute validation testing of IT internal controls to ensure design and operating effectiveness across infrastructure, applications, databases, and systems.

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Hlth Sys Pharmacist-L I (pending)

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jun 27, 2025

Knowledge of 340B discount program. Knowledge of Microsoft Office suite, Outlook, Word and Excel. Comprehensive Health Benefits for employees hired to work 20+…

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Project Senior Manager -Japanese bilingual

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jun 27, 2025

Project management of exhibitions, public art, and commercial collaboration, including design progress, coordination, and deployment.

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Per Diem Pharmacist

Company: Raley's Supermarkets

Location: Redwood City, CA

Posted Jun 27, 2025

Must have State-issued license for Pharmacist in state where working. Licensed pharmacist in state where working. Expected Maximum Pay Rate: USD $75.00/Hr.

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Executive Chef JN -062025-162280

Company: Goodwin Recruiting

Location: New York, NY

Posted Jun 27, 2025

Financial Accountability: Maintain predetermined food and labor cost percentages; monitor BOH spending and efficiency.

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Carpenter

Company: DEPT OF PARKS & RECREATION

Location: New York, NY

Posted Jun 27, 2025

Valid New York State driver license. As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state…

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HVAC Refrigeration Service Technician

Company: Nextech

Location: Long Island, NY

Posted Jun 28, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

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Retail Carpenter Associate

Company: IKEA

Location: Brooklyn, NY

Posted Jun 27, 2025

License and/or certification in carpentry preferred (OSHA 10 & OSHA 30 certification). Generous paid time off, holiday and sick time WiselyPay – get earned…

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Senior Data Analyst

Company: ACLU

Location: New York, NY

Posted Jun 27, 2025

Fluency building analytics reports and visualizations using a variety of tools in an academic, political campaign, non-profit, or business setting.

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Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: New York, NY

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

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Clinical Care Transition Specialist / Registered Nurse - Manhattan

Company: Option Care Health

Location: Manhattan, NY

Posted Jun 27, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

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Swatch Part Time Sales Associate - Times Square (NY)

Company: The Swatch Group (U.S.) Inc.

Location: New York, NY

Posted Jun 27, 2025

As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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