Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Data Analyst

Company: CBRE

Location: New York, NY

Posted Jun 25, 2025

Use programming and evaluation tools, including open-source programs to plan models and extract insights. They are responsible for reviewing data that supports…

‭ Real Estate Analyst Position‬ ‭

Company: Oxford Property Group

Location: New York, NY

Posted Jun 25, 2025

If not already licensed, we will cover the cost of obtaining your real estate license and‬. ‭Key responsibilities include identifying and underwriting potential…

Manager, Growth Marketing (EveryPlate)

Company: HelloFresh

Location: New York, NY

Posted Jun 25, 2025

Stay informed on industry trends, competitor strategies, and new growth tactics to fuel innovation and differentiation.

Marketing Representative

Company: CABS Home Attendants Service, Inc.

Location: Brooklyn, NY

Posted Jun 25, 2025

Identify new leads and referral opportunities in the community. Track and report daily marketing activities and outcomes. Field marketing: 3 years (Required).

Senior Data Analyst- Commercial Reporting & Insights

Company: Convene

Location: New York, NY

Posted Jun 25, 2025

Excellent data storytelling skills—can build intuitive dashboards and present insights clearly to both technical and non-technical audiences.

Commercial Electrician - Positions are in Jacksonville, Fl - Relocation Assistant Provided

Company: Owen Electric

Location: New York, NY

Posted Jun 25, 2025

Provide quality electrical installations under the supervision of the electrical foreman. Ensure code compliance through proper installation of electrical…

License Master Plumber

Company: NYC HOUSING AUTHORITY

Location: New York, NY

Posted Jun 25, 2025

Utilize master plumber’s license to pull work permits as required by the DOB for all work on NYCHA buildings; oversee all jobs issued under his/her license;…

Proofreader - AI Trainer

Company: DataAnnotation

Location: New York State

Posted Jun 25, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). Write high-quality answers when given specific prompts.

Executive Chef, Stella 34

Company: Delaware North

Location: New York, NY

Posted Jun 25, 2025

Tuition and/or professional certification reimbursement. Possess working knowledge of company invoice tracking, labor tracking, schedule preparation, food cost…

Senior Data Analyst

Company: Guttmacher Institute

Location: New York, NY

Posted Jun 25, 2025

A master’s degree in a relevant field (e.g., statistics, data science, public health) and a minimum of five years of progressively responsible work experience…

Oliver Wyman - Presentation Designer - New York

Company: Marsh McLennan

Location: New York, NY

Posted Jun 25, 2025

Keep up-to-date on software, technical knowledge and design trends. If you share these values and want to work as one and own our impact at the same time, be…

Analyst, Information Security - Training & Awareness

Company: Sony Pictures Entertainment, Inc.

Location: Culver City, CA

Posted Jun 25, 2025

Tracks satisfaction and adoption across awareness tools (LMS, phishing platforms, simulation vendors/tools). This analyst will work across various data streams,…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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