Excellent Customer Service Jobs in New York City, NY

1,514,168 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Tax & Audit Accountant

Company: Global Empire LLC

Location: New York, NY

Posted Jun 10, 2025

CPA license preferred or CPA candidate who has passed the Uniform CPA Examination and is actively pursuing licensure. Job Types: Full-time, Contract.

Knit Apparel In-Line Quality Inspector

Company: Royal Apparel

Location: Long Island City, NY

Posted Jun 10, 2025

Visit and travel to Outside contractors. Assist in root cause analysis and corrective actions for recurring issues. Health, dental, and vision insurance.

Machine Learning Engineer - AI Trainer

Company: DataAnnotation

Location: New York State

Posted Jun 10, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Software Engineer - AI Trainer

Company: DataAnnotation

Location: New York State

Posted Jun 10, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Senior Account & Project Manager – Millwork & Construction

Company: Adking USA Inc

Location: New York, NY

Posted Jun 10, 2025

You will play a pivotal role in coordinating retail store projects, ensuring that design, construction, logistics and installation processes align with client…

Regional Sales Associate

Company: RepRally

Location: New York, NY

Posted Jun 10, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. Professional field sales experience and exposure to working…

Project Manager

Company: UNIVERSAL Technologies

Location: Brooklyn, NY

Posted Jun 10, 2025

Manage cross functional teams, project budgets, project risks, and project reporting. Including project change, scope, schedule, costs, quality, communications,…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: New York, NY

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Plumber

Company: The New Jewish Home

Location: New York, NY

Posted Jun 10, 2025

Performs residential and light commercial service calls to diagnose and resolve plumbing issues. The Plumber will apply their technical skills and knowledge in…

HVAC Commercial Duct Installer

Company: Confidential - HVAC Service and Installation

Location: New York, NY

Posted Jun 10, 2025

Valid driver's license with a clean driving record. Must be able to read and interpret shop drawings, mechanical drawings, perform duct layout, field sketching,…

NYS Certified Teacher pre-k/3k

Company: M&M Daycare

Location: Bronx, NY

Posted Jun 10, 2025

\* CPR and First Aid certification (or willingness to obtain upon hire).*. \* Must possess a valid and current New York State Teaching Certificate.*.

Corporate Security Guard

Company: Custom Protective Services of NY LLC

Location: New York, NY

Posted Jun 10, 2025

A valid NYS Security Guard license is required. Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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