Excellent Customer Service Jobs in New York City, NY

1,514,268 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Project Manager, Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Analyze the performance of LSR projects under contract with NYSERDA and assess quarterly progress reports from our counterparties, synthesizing progress towards…

View Details Apply on SimplyHired

Specialist, Global Marketing

Company: Tiffany & Co.

Location: New York, NY

Posted May 30, 2025

Prepare presentations and materials for Senior Management as well as internal calls with Regional Marketing Leaders and cross-functional teams.

View Details Apply on SimplyHired
health system full time be or bc

RWJBarnabas Health is seeking Radiologists in Toms River, New Jersey!

Company: RWJBarnabas Health

Location: Toms River, New Jersey

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Marketing Manager

Company: PWX Solutions

Location: New York, NY

Posted May 29, 2025

This is an exciting opportunity to work with a talented team of marketers driving digital customer acquisition and revenue for clients that include some of the…

View Details Apply on SimplyHired

Director, Neighborhood Scale Transformation

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

The Neighborhood Scale Transformation team has three key priorities 1) support the new construction industry to design and deliver low carbon buildings that are…

View Details Apply on SimplyHired

Coordinator - Client Relations Center

Company: Hermès Paris

Location: New York, NY

Posted May 30, 2025

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department’s strategy, serving as the primary point of contact for…

View Details Apply on SimplyHired

Project Manager, Communities and Local Governments

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Working with the team to develop accessible tools and resources to help New York State municipalities. Coordinating with other NYSERDA teams and state agencies…

View Details Apply on SimplyHired

Backend Software Engineer - Defense

Company: Palantir Technologies

Location: New York, NY

Posted May 30, 2025

Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what…

View Details Apply on SimplyHired

Manager, Security Services

Company: Asia Society

Location: New York, NY

Posted May 30, 2025

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the…

View Details Apply on SimplyHired
full time

Dental Hygiene: Somerset - New Jersey

Company: Proxi Dental Staffing

Location: Somerset, New Jersey

Posted Jun 01, 2025

View Details Apply on healthecareers.com
hospital

General Dentistry: Albany - New York

Company: Proxi Dental Staffing

Location: Albany, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Assistant Director, Shared Services and Strategic Initiatives

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Provide strategic insights based on data analysis to optimize contract settlements and program performance and further develop tools to monitor key performance…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages

All Excellent Customer Service Jobs 10,980 jobs All Jobs in New York City, NY 979,251 jobs Excellent Customer Service in Remote 4,237,086 jobs Excellent Customer Service in Other US Location 3,686,059 jobs Excellent Customer Service in Multiple Locations 863,694 jobs Excellent Customer Service in USA 773,618 jobs Excellent Customer Service in Washington DC 597,295 jobs Excellent Customer Service in Chicago, IL 573,982 jobs Travel in New York City, NY 79,910 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 38,180 jobs Health Insurance in New York City, NY 35,352 jobs Life Insurance in New York City, NY 33,515 jobs