Excellent Customer Service Jobs in New York City, NY

1,514,268 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Fire Alarm Project Manager

Company: Loyal Source

Location: Woodside, NY

Posted May 29, 2025

Collaborate with engineers, architects, and/or electrical contractors on systems design and installation. Visit job sites for walk-throughs with electrical and…

Senior Software Engineer - Rust

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted May 29, 2025

Bachelor’s degree or higher in Computer Science or a related technical field or equivalent job experience. This includes product engineering, media engineering,…

Facility Operations Team Member

Company: Life Time

Location: Brooklyn, NY

Posted May 28, 2025

Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget.

Head Sushi Chef

Company: Bondi Sushi

Location: Manhattan, NY

Posted May 28, 2025

Must be able to engage with guests, work cleanly, and develop other sushi chefs. Lead with example by delivering excellent guest service.

Business Analyst/ Business Analyst II/ Sr. Business Analyst

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

A bachelor’s degree from a wide variety of disciplines will be considered for this role including areas of study such as data science, engineering, business…

Associate Production Designer - Project

Company: NBCUniversal

Location: Universal City, CA

Posted May 29, 2025

Trend Awareness: Stay updated with industry trends in graphic design, illustration techniques, and scenic applications, applying this knowledge to design…

Analyst

Company: Paul Hastings

Location: New York, NY

Posted May 29, 2025

Have minimum of 4 years IT or Information Security experience; or a bachelor’s degree in computer science, Cybersecurity or related field (required);

Clinical Pharmacist - evenings

Company: NYU Langone Health

Location: New York, NY

Posted May 29, 2025

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

Brand Manager (F&B Strategy Lead)

Company: Dashan inc

Location: Flushing, NY

Posted May 28, 2025

*Market Positioning*: Lead competitor analysis and target customer profiling. *3+ years F&B brand management* with *2+ successful restaurant case studies* (…

Associate Production Designer - Project

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted May 29, 2025

Trend Awareness: Stay updated with industry trends in graphic design, illustration techniques, and scenic applications, applying this knowledge to design…

HVAC Service Technician

Company: A&W CERTIFIED COOLING INC

Location: Brooklyn, NY

Posted May 28, 2025

Respond promptly to service calls and provide excellent customer service. Ability to read schematics and technical drawings accurately.

Service Plumber

Company: Rite plumbing and heating Inc

Location: New York, NY

Posted May 29, 2025

Must have a valid driver’s license. Handle residential and light commercial service calls across NYC. Company vehicle and tools (where applicable).

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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