Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

IT Risk Management Senior Analyst

Company: City National Bank

Location: New York, NY

Posted Apr 23, 2025

Serves as an expert in own discipline or area of specializationWorks on complex issues where analysis of situations or data requires an in-depth evaluation of…

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travel health insurance

Travel Certified Occupational Therapy Assistant - $927 per week

Company: Skyline Med Staff Allied

Location: Brick, New Jersey

Posted Apr 21, 2025

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dental insurance health insurance loan repayment program

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Boston, Texas

Posted Apr 21, 2025

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full time be or bc

Heart Failure Cardiologist

Company: Albany Medical Center

Location: Albany, New York

Posted Apr 21, 2025

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SR Quality Assurance / Automation Engineer

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Bachelor’s degree in computer science or related field required. Participate in engineering practices such as code and design reviews, environment strategy, and…

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Full Stack Developer (Front-End)

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Strong data analysis skills, design, and coding experience in financial industry preferably in capital markets/prime brokerage. As a UI developer and designer,.

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Lead HVAC Installer

Company: Yellowstone Local

Location: Manhattan, NY

Posted Apr 23, 2025

5+ years of hands-on HVAC installation and diagnostic experience. Top Pay: $40 - $65/hour based on experience and certifications (VRF specialists may earn more)…

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Chef de Cuisine JN -042025-158662

Company: Goodwin Recruiting

Location: New York, NY

Posted Apr 21, 2025

ServSafe or equivalent food safety certification required. Collaborate with the Executive Chef to develop seasonal menus using the freshest local and regional…

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Client Service I Representative- Device Maintenance

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Apr 24, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Basic computer skills/technical knowledge.

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Cybersecurity Risk Quantification Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Apr 22, 2025

Experience writing risk scenarios, managing identified risks in the register throughout all steps of the risk lifecycle, driving follow up and progress from…

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hospital per diem travel

Travel Nurse RN - CVICU - $2,083 per week

Company: Medical Solutions

Location: Lake Havasu City, Arizona

Posted Apr 21, 2025

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401(k) dental insurance disability insurance

Neonatologist

Company: Pediatrix Medical Group

Location: Plant City, Florida

Posted Apr 22, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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