Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Commercial Electrician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

As member of our team, you will work daily under the guidance of our in-house Master Electrician and side by side with one of our Experienced Electricians to…

Customer Service Representative

Company: New York Computer Help

Location: New York, NY

Posted Apr 25, 2025

*Field phone calls* - Draw customers to our repair shop, support new issues, continuing repairs, follow-ups, and complaints, and coordinate onsite service…

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) year experience in the field of accounting with strong knowledge of Generally Accepted Accounting Principles (GAAP).

Tax Manager - FSO - Fiduciary Trust & Estate Tax Administration Services

Company: EY

Location: New York, NY

Posted Apr 24, 2025

Decisions made by the Manger include the interpretation of trust documents; reviewing and interpreting accounting concepts and state/local filing requirements;…

AHRC Middle/High School Special Education School Age Teacher

Company: AHRC NYC

Location: Brooklyn, NY

Posted Apr 24, 2025

Assess students’ developmental levels and design individualized plans utilizing behavioral approach based on theories of applied behavioral analysis and/or…

Estimator For HVAC / Plumbing

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

Familiarity with analyzing requirement data to develop material and cost estimates for large projects. Developing and maintaining relationships with company…

DOB Full Gas Work Qualified - Welder / Pipefitter

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. DOB Full Gas Work Card.

Electrician Specialist

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 25, 2025

Provides installation, maintenance and repair services of various insitutional electrical systems, following accepted procedures and techniques of the…

Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Apr 24, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) years’ experience in the field of accounting required with strong knowledge of Generally Accepted Accounting Principles (GAAP) preferred.

Injection Mold Lead

Company: Onyx Industries

Location: Harbor City, CA

Posted Apr 25, 2025

Forklift certification is a plus. Proficiency using measuring tools: calipers, micrometers, and optical comparators. Able to lift up to 50 lbs regularly.

Boiler Repair Welder / Technician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. Boiler Repair: 1 year (Preferred).

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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