Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

full time

LPN

Company: Sunrise Senior Living

Location: Mt. Vernon, New York

Posted Apr 13, 2025

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full time hospital

Sr Pathologists' Assistant

Company: Kaiser Permanente

Location: Redwood City, California

Posted Apr 13, 2025

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Software Engineer - Associate P3

Company: Morgan Stanley

Location: New York, NY

Posted Apr 11, 2025

We provide technology solutions, consultation, controls, governance, and expertise to fraud analysts in operations and cybersecurity, define technology strategy…

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loan forgiveness loan repayment program full time

Exciting OBGYN Medical Director Opening- New York City - $500K+

Company: Jackson Physician Search

Location: New York

Posted Apr 13, 2025

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clinic hospital health system

General Surgery Opportunity in Western New York Near Canadian Border - PSLF Eligible - Busy Practice!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Apr 13, 2025

View Details Apply on healthecareers.com
full time

LPN

Company: Sunrise Senior Living

Location: New York, New York

Posted Apr 13, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance employee assistance program

CNA

Company: Sunrise Senior Living

Location: Jackson, New Jersey

Posted Apr 13, 2025

View Details Apply on healthecareers.com
relocation assistance hospital health system

Neonatal APP (Per Diem) - Memorial

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Apr 13, 2025

View Details Apply on healthecareers.com
health system part time full time

Interventional Cardiologist- UPMC Jameson- New Castle PA

Company: UPMC Northwest PA and NY

Location: New Castle, Pennsylvania

Posted Apr 13, 2025

View Details Apply on healthecareers.com

SPED Science Teacher

Company: Innovation Charter High School

Location: New York, NY

Posted Apr 11, 2025

They accomplish this by employing intellectual engagement strategies and backward planning methodologies to create multiple entry points in their curriculum…

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HVAC Technician/Installer

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Apr 11, 2025

This position handles service and Install calls to customers in their homes and commercial businesses and utilizes customer service training to educate and…

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CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Apr 11, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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