Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Early Head Start Teacher Floater - Part-Time

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Apr 10, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

Senior Sous Chef

Company: Laurel Grill

Location: Culver City, CA

Posted Apr 10, 2025

A culinary degree or relevant certification is a plus. Proficiency in using kitchen equipment and tools. As the Senior Sous Chef, you will play a crucial role…

Marketing Manager - DIPs

Company: PEI Group

Location: New York, NY

Posted Apr 09, 2025

Expertly design and execute TAM-focused inbound lead nurture programs, alongside highly targeted outbound campaigns across social media, email, PPC, search,…

EXPERIENCED Class A CDL Truck Driver - HIRING IMMEDIATELY Up to $100K!

Company: Western Express

Location: New York, NY

Posted Apr 07, 2025

Safety bonus eligibility conditions apply, including minimum mileage, accident-free driving and more. Drive with Western for 1-3 months and you can qualify as a…

Personal Chef

Company: Shef

Location: New York, NY

Posted Apr 10, 2025

_Cook from your preferred kitchen, set your own schedule, & turn your passion into your paycheck with Shef!_. Shef’s culinary specialist works closely with you…

HVAC Installation Technician

Company: HVAC RNTL

Location: Missouri City, TX

Posted Apr 09, 2025

Must have valid driver's license with good driving record. Ability to work in diverse conditions including but not limited to mechanical equipment rooms with…

Registered Nurse

Company: Urban Pathways, Inc.

Location: New York, NY

Posted Apr 10, 2025

Valid driver’s license with clean driving a plus. Registered Nurse (RN) with a valid and current New York State RN license. Clinical Rapid Response & Triage:

Director of AV/Construction Project Management

Company: Electronic Environments

Location: New York, NY

Posted Apr 10, 2025

Minimum 10 years of progressive experience in design and implementation of technology systems. Provide technical oversight, guidance, and support to PMs & APMs.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages