Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Registered Nurse RN ICU Registry

Company: Banner Health

Location: Sun City West, AZ

Posted Mar 30, 2025

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of…

Lead Electrical Technician - Foreman

Company: DVM Industries

Location: Long Island City, NY

Posted Mar 27, 2025

DVM is a leader in innovative electrical construction, including large EV charger projects, ground floor buildouts using the latest installation techniques and…

Registered Nurse RN ICU Registry

Company: Banner Health

Location: Sun City, AZ

Posted Mar 30, 2025

Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of…

Information Security Analyst II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 29, 2025

Certified Information Systems Security Professional (CISSP) certification preferred; SANS and other Information Security related certification a plus.

Sales Associate

Company: Asia Society

Location: New York, NY

Posted Mar 27, 2025

Assist the sales team in achieving sales goals and performance metrics by driving sales through the engagement of customers, suggestive selling, sharing product…

CDL Route Delivery Driver

Company: Manhattan Beer Distributors

Location: Ridgewood, NY

Posted Mar 27, 2025

Must have 6 months of driving experience. Commercial driving: 1 year (Preferred). Making sure the truck is accurately loaded with product before the run.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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