Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

hospital assisted living paid time off

RN Wellness Nurse

Company: Sunrise Senior Living

Location: East Brunswick, New Jersey

Posted Mar 26, 2025

View Details Apply on healthecareers.com
full time be or bc

Orthopedic Hand/Wrist Elbow & Upper Extremity Surgeons

Company: Catholic Health

Location: Long Island, New York

Posted Mar 26, 2025

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dental insurance health insurance malpractice insurance

Physician Assistant - Colorectal Surgery

Company: Trinity Health

Location: Albany, New York

Posted Mar 26, 2025

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exceptional culture & values mentorship professional growth

Assistant/Associate Professor Jacobs School of Medicine & Biomedical Sciences, Department of Medicine Division of Endocrinology, Diabetes, Metabolism

Company: University at Buffalo

Location: Buffalo, New York

Posted Mar 27, 2025

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full time research academic

Assistant Professor, Associate Professor or Full Professor- Clinical, Vascular Neurology

Company: LSU Health New Orleans

Location: New Orleans, Louisiana

Posted Mar 26, 2025

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sign-on bonus health system part time

MIGS – Mather Hospital

Company: Northwell Health Physician Partners

Location: Port Jefferson, New York

Posted Mar 26, 2025

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health system part time full time

Addiction Medicine Physician – Medical Director

Company: Catholic Health System

Location: Buffalo, New York

Posted Mar 26, 2025

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sign-on bonus relocation assistance full time

Otolaryngology Employment | Established Practice | Northeastern NJ-23 mi from NYC

Company: Hackensack Meridian Health - Pascack Valley Medical Center

Location: Emerson, New Jersey

Posted Mar 26, 2025

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relocation assistance private practice residency

OBGYN Generalist

Company: Stratton Group LLC

Location: Parsippany, New Jersey

Posted Mar 26, 2025

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full time

APN - Pediatrics

Company: Summit Health Medical Group

Location: Westchester County, NY

Posted Mar 26, 2025

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full time be or bc

Rheumatologist

Company: Northwell Health Physician Partners

Location: Manorville, New York

Posted Mar 26, 2025

View Details Apply on healthecareers.com

Lead Teacher, Preschool

Company: Lil Cookies Too DayCare, Inc.

Location: Brooklyn, NY

Posted Mar 27, 2025

Develop and implement age-appropriate lesson plans in accordance with the curriculum guidelines. Strong knowledge and passion for teaching math and other…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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