Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Security Officer - Bronx Mental Health Facility

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Customer Complaint Coordinator

Company: Professional Transit

Location: Astoria, NY

Posted Oct 10, 2025

Conduct outbound calls to follow up on unresolved issues or gather additional information from clients. Maintain accurate records of complaints and resolutions…

Graphic Illustrator Specialist

Company: Macy’s

Location: New York, NY

Posted Oct 11, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Communication and Collaboration: Excellent written…

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Oct 11, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

RN - Clinic Manager

Company: Medcor Inc

Location: Universal City, CA

Posted Oct 11, 2025

Have valid unrestricted California RN license and current BLS certification (AHA or ARC). Have a minimum of 5 years field experience.

Security Officer (Driving Position)

Company: Industry Security Services, Inc.

Location: City of Industry, CA

Posted Oct 10, 2025

Respond promptly to alarms, incidents, and service calls. This is a *driving position*, requiring regular patrols, site oversight, and thorough documentation…

Security Officer - Brooklyn Area Nursing Home.

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Armed Security Guard - Retired Law Enforcement Officer - Staten Island

Company: Arrow Security

Location: Brooklyn, NY

Posted Oct 10, 2025

*Retired Law Enforcement Officer* status (local, state, or federal). Unrestricted *New York State Carry Permit* (must be current and valid).

HVAC Sales Associate

Company: Henick-Lane

Location: Long Island City, NY

Posted Oct 10, 2025

Conduct strategic cold calling and email campaigns to generate new business leads within our target markets. Engage with business contacts to understand their…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages