Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Billing & Revenue Accountant

Company: Saint Ann's School

Location: Brooklyn, NY

Posted Oct 09, 2025

The lives of our graduates speak powerfully to the potential of an education based on these principles to ignite a love of learning and sustain creative energy…

Compliance Testing / Data Mining Analyst

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 09, 2025

Collaborate with the internal Business Intelligence Group to generate high-quality data and reports for compliance monitoring and testing purposes; employ data…

Senior Cloud Engineer

Company: Horizon Media LLC

Location: New York, NY

Posted Oct 10, 2025

Degree in computer science related field. Act as the subject matter expert for clients, managers, application and engineering teams, to resolve technical issues…

Retail Sales Associate

Company: FollowUS Global

Location: New York, NY

Posted Oct 09, 2025

At least 1 year of retail, customer service, or field sales experience preferred. In this hybrid role, you'll engage directly with walk-in customers in the…

Retail Stock Associate (Overnight Shipment)

Company: Gap

Location: New York, NY

Posted Oct 10, 2025

Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as…

Retail Sales Associate

Company: Bob's Discount Furniture

Location: Manhattan, NY

Posted Oct 09, 2025

As a Retail Sales Associate - Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class…

General Concrete Laborer

Company: Armorock

Location: Boulder City, NV

Posted Oct 09, 2025

High school diploma or equivalent, and one year of work experience in the manufacturing industry utilizing hands-on technical skills and production processes.

Retail Sales Associate - Flushing/Queens

Company: Wells Enterprises

Location: New York State

Posted Oct 09, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

Operations Turret

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Oct 08, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Presentation Specialist, SR

Company: Robert Half

Location: New York, NY

Posted Oct 09, 2025

Able to troubleshoot more complex or advanced tasks equipment or software concerns on own. *Exercise independent judgment use established procedures standards…

Senior Project Manager – Heavy Civil Construction

Company: Frontier-Kemper Constructors, Inc.

Location: New York, NY

Posted Oct 09, 2025

PMP certification or Professional Engineer (PE) license preferred. Coordinate and manage engineering, field operations, subcontractors, and suppliers to meet…

Manager - Assistant

Company: Amex

Location: New York, NY

Posted Oct 08, 2025

Partner with the EVP & Managing Counsel on strategic initiatives; own and manage special projects. Assist with organizing and facilitating leadership team…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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