Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Creative Director Video VSL Performance Marketing

Company: BluZinc

Location: New York, NY

Posted Mar 19, 2025

Lead creative direction for high-converting direct response campaigns across video, paid media, email, and landing pages.

Plumber

Company: 1st Response Plumber & Flood Damage

Location: National City, CA

Posted Mar 19, 2025

Valid driver's license and a good driving record. Proficiency with tools, materials, and equipment typically used in the trade.

Sr Data Activation Manager, Consumer Data Activation

Company: Beam Inc.

Location: New York, NY

Posted Mar 18, 2025

Proficiency in data analysis tools and programming languages such as Python, R is a plus. Bachelor's degree in Data Science, Statistics, Economics, Business…

Retail Associate/Cashier

Company: Nuts Factory

Location: New York, NY

Posted Mar 21, 2025

You will prioritize the guest experience whether you’re cleaning, providing product knowledge, organizing, or stocking because you are a valuable part of the…

Lead Installer/Project Manager

Company: RE-BATH

Location: Brooklyn, NY

Posted Mar 20, 2025

Looking for plumber with valid plumbing license for the five burrows. Utilize tools and equipment effectively, including but not limited to the use of an…

Senior Software Engineer - Scala

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Mar 20, 2025

Typically has 5+ years of experience in a software engineering field. Design and develop test automation frameworks, CI/CD pipelines, build systems, and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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