Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Armed Guard/Law Enforcement Background Required - 31490

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Mar 06, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

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hospital assisted living paid time off

Registered Nurse

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted Mar 04, 2025

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health system holidays paid time off

Physician, Emergency Room (PHEDP ED Providers Memorial)

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Mar 03, 2025

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assisted living

Nursing Director

Company: Sunrise Senior Living

Location: Marlboro, New Jersey

Posted Mar 03, 2025

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clinic part time travel

Dental Hygienist

Company: Wexford Health Sources

Location: Berlin, New Hampshire

Posted Mar 04, 2025

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research

Licensed Mental Health Therapist - Focused Treatment Provider - Child Team - Union City - 32 hours

Company: Kaiser Permanente

Location: Union City, California

Posted Mar 04, 2025

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full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: New York, New York

Posted Mar 03, 2025

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dental insurance health insurance loan repayment program

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Boston, Texas

Posted Mar 03, 2025

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Senior Manager - Call Center Quality Assurance

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 04, 2025

Identify and evaluate state-of-the-art technologies: defining user requirements: productivity, quality, and member-service standards; contributing information…

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Senior Project Manager - Creative fabrication and large format print company

Company: Color X, Inc.

Location: New York, NY

Posted Mar 04, 2025

Proven experience in the print, fabrication, and installation industry, with a focus on managing projects either on the vendor, agency, or retailer side.

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hospital

Home Health Nurse II Short Hour

Company: Kaiser Permanente

Location: Union City, California

Posted Mar 03, 2025

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be or bc sign-on bonus dental insurance

Physician – Hematology/Oncology – Cooperstown, NY

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted Mar 04, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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