Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Welder - Fabricator / Valve Technician Assembler

Company: Williams Valve

Location: Long Island City, NY

Posted Sep 30, 2025

Use of pneumatic air tools, various hand tools and shop equipment. Operate welding equipment, including MIG, TIG, and arc welders, to fabricate and repair…

Executive Chef

Company: Major Food Group

Location: New York, NY

Posted Sep 30, 2025

The Executive Chef will work closely with General Manager to ensure efficient operation and the satisfaction of guests. Team oriented and positive attitude.

Graphic Designer

Company: Ralph Lauren

Location: New York, NY

Posted Oct 01, 2025

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel,…

Sheet Metal Worker

Company: Metropolitan Transportation Authority

Location: Queens, NY

Posted Sep 30, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or…

Welder - Combination

Company: Watts

Location: Blauvelt, NY

Posted Oct 01, 2025

Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities.

Business Analyst, Data & Analytics

Company: The New York Public Library

Location: New York, NY

Posted Sep 30, 2025

Help staff across NYPL to understand and effectively use Digital’s data platforms and tools through creating documentation, office hours, responding to queries,…

Graphic Designer

Company: JONATHAN Y DESIGNS

Location: New York, NY

Posted Sep 30, 2025

Work with a wide range of media like Shutterstock and use graphic design software such as Photoshop and Illustrator.

Maximo Analyst

Company: Allied Staff Augmentation Partners, Inc.

Location: White Plains, NY

Posted Sep 30, 2025

Responsibilities will range from administrator to analysis documentation with technical teams. Functional knowledge of Environmental Health & Safety principles,…

ELECTRICIAN IV

Company: BRANTNER & ASSOCIATES INC. (CA)

Location: Redwood City, CA

Posted Oct 01, 2025

Under these regulations, it may be necessary for TE to verify a candidate's national origin and/or citizenship status to determine whether a U.S. or other…

Senior Sous Chef

Company: Laurel Grill

Location: Culver City, CA

Posted Sep 30, 2025

A culinary degree or relevant certification is a plus. Proficiency in using kitchen equipment and tools. As the Senior Sous Chef, you will play a crucial role…

Custodial Supervisor

Company: SBM Management

Location: Queens, NY

Posted Oct 01, 2025

May be required to have a valid driver’s license. CPR/AED/First Aid certification a plus. Ensure specified contract services are provided by the contractor by…

Plumber

Company: Banner Health

Location: Sun City West, AZ

Posted Oct 01, 2025

Requires at least four years of diversified work experience as a plumber and the ability to demonstrate advanced skills in the plumbing and mechanical field.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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