Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Custodian

Company: POLICE DEPARTMENT

Location: New York, NY

Posted Sep 30, 2025

The Facility's Management Division plays a critical role in keeping Department Facilities operating safely for staff and visitors as it oversees the upkeep and…

Data and Reporting Analyst

Company: Brown Brothers Harriman

Location: New York, NY

Posted Sep 30, 2025

In this role, you will develop your skill set in quantitative analysis and risk management, and gain in depth knowledge of financial products, regulatory…

Retail Sales Associate

Company: P.C. Richard & Son, LLC

Location: New York, NY

Posted Sep 29, 2025

Providing excellent customer service before, during and after the sale in person and over the telephone. Entering the sale in our computerized Point of Sale…

Customer Service Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Sep 30, 2025

The CSR recommends solutions based on customer needs and refers the customer to a licensed representative of ABS Associates of NY, Inc. when appropriate and…

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Sep 30, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

Master/Supervising Electrician – Solar Industry

Company: Infinity Solar USA

Location: Queens, NY

Posted Sep 29, 2025

This individual will serve as the qualifying license holder for multiple jurisdictions, ensuring that all installations meet NEC, state, and local code…

Clinical Pharmacy Specialist I - Lymphoma

Company: Memorial Sloan Kettering Cancer Center

Location: New York, NY

Posted Sep 30, 2025

Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research…

Entry Level Software Developer

Company: Property Matrix

Location: Culver City, CA

Posted Sep 29, 2025

As an Entry Level Software Developer, you’ll take part in the design and development of software for the current and next generation of Property Matrix as a…

Lead Glazier

Company: Capitol Glass & Sash Co Inc

Location: Long Island City, NY

Posted Sep 29, 2025

Glass installation: 5 years (Required). 5-10 years experience of installing one or more of the following (frame less glass shower enclosure, mirrors, glass…

Looking for Electrician foreman/project manager for growing business

Company: Safeway Construction Inc.

Location: Brooklyn, NY

Posted Sep 29, 2025

Proven experience in construction management or a related field. Collaborate with project teams to develop project schedules and manage resources effectively.

House Supervisor (RN) - Full Time Nights

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Sep 29, 2025

Adjusts staffing as need arises and calls in replacement personnel when necessary. Makes independent decisions when there is no established policy or regulation…

Chef Instructor

Company: The Fedcap Group

Location: New York, NY

Posted Sep 30, 2025

Founded in 1961, Apex serves about 1,400 students annually with seven 900-hour certificate courses in skilled trades including refrigeration, automotive service…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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