Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Overnight Janitorial Supervisor - Specializing in Restaurant Cleaning

Company: Cleanest Restaurant Group, Inc.

Location: Manhattan, NY

Posted Sep 04, 2025

This role is primarily overnight, but may also include light daytime walk-throughs and occasional sales activities (training and leads provided).

Analyst, Data Products

Company: NBCUniversal

Location: New York, NY

Posted Sep 04, 2025

Familiarity with tools such as Excel and SQL for data analysis and manipulation. Bachelor’s degree or equivalent experience in a related field (e.g.: Business,…

Senior AI Engineer (Gen AI Platform Services, Agentic Systems)

Company: Capital One

Location: New York, NY

Posted Sep 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Product Manager, Stablecoin

Company: Ripple

Location: New York, NY

Posted Sep 04, 2025

Ability to understand both business needs and technical requirements and communicate across different teams. Familiarity with blockchain/ crypto, payments, and/…

Graphic Designer (Denver or Manhattan)

Company: Exclusive Resorts LLC

Location: New York, NY

Posted Sep 04, 2025

You understand the role of design in driving brand perception, engagement, and conversion. Collaborate with the digital and engineering teams to design seamless…

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Sep 04, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

Custodian Overnight - Part Time

Company: Recreation Centers of Sun City, Inc.

Location: Sun City, AZ

Posted Sep 04, 2025

Assists in Emergencies by placing 911 calls for medical assistance. Washes pool decking and enters the pool/spa to clean components including; pool tiles, lane…

Senior GCP Solutions Architect, Cloud Intelligence

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Sep 04, 2025

As a Senior Google Cloud Platform (GCP) Cloud Intelligence (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on…

Staff Accountant

Company: Catholic Health

Location: Rockville Centre, NY

Posted Sep 04, 2025

Preparation of monthly variance analysis of balance sheet and income/expense accounts. Completion of daily cash reconciliation for assigned bank accounts across…

Customer Service Representative (CSR)

Company: Square One Enterprise Inc

Location: National City, CA

Posted Sep 04, 2025

Deliver outstanding customer service while driving sales and building long-term customer relationships. Track sales goals, customer feedback, and product…

Pharmacist-In-Charge (PIC) - RWC Outpatient Clinics, Endoscopy, and Ambulatory Surgery (Full-Time, 8-Hour Day Shifts)

Company: Stanford Health Care

Location: Redwood City, CA

Posted Sep 04, 2025

Ensures the pharmacy license, sterile compounding license and DEA license are renewed before expiration. The Pharmacist in Charge will have their name on the…

^AI Frameworks Engineer - 5885903

Company: Accenture

Location: New York, NY

Posted Sep 04, 2025

Conducts design and development to build and optimize AI software. Profiles distributed deep learning models to identify performance bottlenecks and proposes…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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