Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Customer Service and Sales Representative

Company: Confidential

Location: Brooklyn, NY

Posted Sep 02, 2025

Acting as a trusted point of contact to advice customers on service offerings and develop effective solutions to meet their specific needs.

Project Manager or Project Manager II

Company: New York State Energy Research

Location: New York, NY

Posted Sep 03, 2025

Preferred: Master’s degree and 4 years of experience particularly in architecture, engineering, real estate, urban planning, or related field with a…

Hybrid - RN Care Manager - MLTC - Bilingual - Registered Nurse

Company: Compass Healthcare Consulting & Placement

Location: New York, NY

Posted Sep 03, 2025

1 or 2 days per week in field. Reporting to the Supervisor of Care Management, this position will provide telephonic and in-person case management to our…

CDL Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Boulder City, NV

Posted Sep 03, 2025

Drivers on this Family Dollar account haul dry freight within a multi-state area. This position is ideal for drivers wanting to do more than drive and stay…

Plumbing Estimator

Company: Verto People

Location: New York, NY

Posted Sep 03, 2025

Collaborate with project managers and field staff to ensure accurate execution of project requirements. Prepare detailed cost estimates by analyzing labor,…

Heavy Cleaner

Company: Columbia University

Location: Manhattanville, NY

Posted Sep 03, 2025

Work with other disciplines and management to collaborate on multi-discipline assignments. Communication etiquette including phone, radio, and customer service.

Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Sep 03, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Custodian

Company: THE BROOKLYN CHILDRENS MUSEUM

Location: Brooklyn, NY

Posted Sep 03, 2025

Exposure to cold, heat, noise, outdoors, chemicals, dust, mechanical hazards, and electrical hazards; availability for shift work.

Corporate Security Officer (Evening/ Overnight)

Company: QPS - Quality Protection Services

Location: New York, NY

Posted Sep 03, 2025

Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. Accessibility to answer questions by email or phone…

Executive Chef

Company: DIG INN

Location: Manhattan, NY

Posted Sep 03, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

UAS Assessment RN - Bilingual - New Grad Registered Nurse

Company: Compass Healthcare Consulting & Placement

Location: New York, NY

Posted Sep 03, 2025

New RN Grad with Current NYS RN license and registration. The Assessment RN will independently conduct functional, psychosocial and environmental safety…

Accountant / Bookkeeper

Company: Sutton IP Associates PA

Location: New York, NY

Posted Sep 03, 2025

This role involves managing Quickbooks financial records, including entering new invoices, collection of receivables via short emails (5-7 per day), generating…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages