Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Account Executive (Enterprise Key Accounts) - Indonesia

Company: CyberArk

Location: Other US Location

Posted Jan 31, 2025

CyberArk, a global leader in Identity Security, is expanding its footprint in the ASEAN market by hiring a sales representative based in Indonesia. The role involves managing the full sales cycle, cultivating strategic relationships with key partners and third parties, cross-selling and upselling in existing accounts, acquiring new customers, and targeting CxO level auditors and practitioners. The ideal candidate should have a track record of success in closing high-value deals, experience in selling subscription and cloud business security, and proficiency in adopting sales methodologies. Strong presentation and communication skills, as well as the ability to coordinate with internal and external influencers, are also required.

Junior Forecast Specialist

Company: FARFETCH

Location: Other US Location

Posted Jan 31, 2025

Farfetch, a global marketplace for luxury fashion, is seeking a Junior Forecast Specialist. The role involves creating, managing, and improving forecast and planning models, collaborating with cross-functional teams, and presenting insights to stakeholders. The ideal candidate will have a degree in a relevant field, strong analytical skills, proficiency in statistical software, and experience with forecasting techniques. Farfetch is committed to equal opportunities and advises against scams involving false recruitment activities.

Procurement Operations Analyst

Company: OpenGov

Location: Other US Location

Posted Jan 31, 2025

OpenGov is a mission-driven technology company that provides cloud software for cities, counties, and state agencies. The company is experiencing record-breaking growth with over 1800 governments using their products. OpenGov is a 2023 Top Workplaces USA award winner and a Forbes Americas Best Startup Employer. The Procurement Operations Analyst role focuses on streamlining and managing day-to-day procurement and legal processes, ensuring operational excellence. The ideal candidate will have a strong operational mindset, excellent organizational skills, and the ability to handle multiple tasks efficiently. The role involves procurement process management, data management and reporting, procurement analytics, and process improvement.

Recruiter (1 year FTC)

Company: WISE

Location: Other US Location

Posted Jan 31, 2025

Wise, a global technology company, is seeking a Recruiter for a 12-month fixed term contract in Kuala Lumpur. The Recruiter will help scale Wise's Servicing, Operational, and Corporate Functions teams, ensuring a positive candidate experience. Key responsibilities include managing candidates end-to-end, building relationships with hiring teams, using data to support hiring decisions, and partnering with other People teams. The ideal candidate should have a proven track record in talent management, be adaptable, data-driven, and a confident communicator.

Sr. Account Executive - Mexico City

Company: OpenX Technologies

Location: Other US Location

Posted Jan 31, 2025

OpenX, the world's largest people-based advertising exchange, is seeking a Senior Account Executive for LATAM agencies. The role involves building relationships, driving revenue, and developing deals with advertisers. The ideal candidate should have extensive experience in ad tech or digital advertising, a deep understanding of the programmatic landscape, and strong communication skills. OpenX values teamwork, customer-centricity, ownership, transparency, and rapid evolution.

Lead Analyst [IC3] - Wise Platform

Company: WISE

Location: Other US Location

Posted Jan 31, 2025

Wise is a global company offering financial transactions across multiple currencies. They are seeking a Lead Analyst to support cross-functional teams in APAC, focusing on card issuance, multicurrency account solutions, and improving products. The ideal candidate should have experience in payments, high-growth B2B tech environments, and be proficient in SQL, data pipeline management tools, and data visualization. They should be commercially minded, solution-oriented, and excellent communicators.

Solutions Architect - Japan

Company: Wasabi Technologies

Location: Other US Location

Posted Jan 31, 2025

Wasabi Technologies is seeking a Solution Architect with AWS or other public cloud object storage experience. The role involves exploring the S3 storage protocol, engaging with global Wasabi engineers, and collaborating with channel sales teams. The ideal candidate should have 5+ years of experience in support engineering, sales engineering, or solution architecture, with hands-on experience in public cloud services and object storage. The company is known for its innovative approach, fast growth, and recognition as a top workplace in Boston.

Tax Manager

Company: Leaf Home

Location: Other US Location

Posted Jan 31, 2025

Leaf Home is a leading direct-to-consumer provider of home services and products, trusted by over 1 million homeowners in the US and Canada. They offer innovative products like the patented LeafFilter gutter protection system, recognized by numerous consumer review platforms. The company is committed to delivering remarkable end-to-end experiences, with a focus on convenience, excellence, and quality. They are currently seeking a Tax Manager with 7+ years of relevant tax experience, including public practice and industry experience, to manage domestic and international tax operations, oversee month-end closes, and collaborate with various teams. The role requires expert knowledge of tax laws, strong communication skills, and the ability to thrive in a fast-paced environment.

Commercial Named Account Executive - Canada

Company: Yubico

Location: Other US Location

Posted Jan 31, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values freedom and flexibility, offering remote work options and promoting a diverse, equitable, and inclusive workplace. The company is currently seeking a Mid Market Account Executive with 7+ years of B2B software sales experience to drive growth and impact Yubico's mission of trusting the net.

Senior AI Solutions Engineer, Pre Sales - EMEA (Remote)

Company: Weights & Biases

Location: Other US Location

Posted Jan 31, 2025

Weights & Biases, a Series C company with $250M in funding, is hiring a Senior AI Solutions Engineer PreSales EMEA. The role involves working with leading ML and Generative AI teams across EMEA, solving complex challenges, and driving successful proofs of value. The ideal candidate should have 3+ years of experience in a senior-level customer-facing technical role, deep expertise in Python, and exceptional ability to engage and influence executive stakeholders. The company offers flexible time off, medical, dental, and vision coverage, a remote-first culture, and a competitive salary and equity.

Learning & Development Specialist

Company: Leaf Home

Location: Other US Location

Posted Jan 31, 2025

Leaf Home is a leading direct-to-consumer provider of home services and products, trusted by over 1 million homeowners in the US and Canada. They offer a wide range of innovative products, including the patented LeafFilter gutter protection system, and have been recognized by various consumer review platforms. The company is committed to delivering remarkable end-to-end experiences, with a focus on convenience, excellence, and quality. They are currently seeking a Learning & Development LampD Specialist to design and facilitate leadership development courses, manage program coordination, and serve as a super administrator for their Learning Management System. The ideal candidate should have 3+ years of experience in designing content and facilitating instructor-led courses, strong organizational skills, and the ability to work autonomously in a fast-paced environment.

Senior Channel Manager - Indonesia

Company: CyberArk

Location: Other US Location

Posted Jan 31, 2025

CyberArk, a global leader in Identity Security, is seeking an experienced Channel Sales Manager for their Jakarta, Indonesia office. The role involves driving growth through partner management, ensuring partners are technically competent, and contributing to the company's exponential growth. The ideal candidate should have a proven track record in managing complex relationships, preferably in the SaaS environment, and possess strong communication skills. They should be familiar with SFDC, MS Office Applications, and other corporate apps, and be adaptable in a dynamic environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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