Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Technical Support Engineer (SAP ECC, Incident Management)

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware is a global provider of financial solutions for the Office of the CFO, offering products across financial planning, accounting, and operations. The company emphasizes customer focus and technical support, with a commitment to reducing incidents and improving customer satisfaction. The job description requires a candidate with IT education, SAP ECC knowledge, reporting experience, and strong analytical and communication skills. Insightsoftware is an equal opportunity employer, committed to diversity and inclusion.

HR Trainee

Company: Magna International

Location: Other US Location

Posted Jan 31, 2025

Magna offers an engaging work environment with opportunities for career growth. The Mechatronics Mirrors and Lighting group specializes in innovative automotive technologies. The HR department is seeking a student to assist with tasks such as recruitment, administrative work, training, and event organization. The ideal candidate should be a university student with interest in HR, excellent communication skills, and proficiency in MS Office. Magna is an equal opportunity employer committed to diversity and privacy.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and building relationships with various business units. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various wellbeing initiatives.

Consultant en applications et workflows

Company: Intelerad Medical Systems

Location: Other US Location

Posted Jan 31, 2025

Intelerad, a healthcare imaging solutions company based in Raleigh, NC and Montreal, offers rapid, evolutive, and simple solutions to healthcare organizations worldwide, improving patient outcomes. The company, with nearly 800 employees across four countries, has been recognized as Best in KLAS for PACS in Asia-Pacific in the 2021 Best in KLAS Global Software report (outside the US). The Consultant in Applications and Workflow will provide clinical and technical expertise to new and existing Intelerad clients, ensuring successful project delivery and value-driven results. Key responsibilities include configuring, testing, and troubleshooting Intelerad software, collaborating with third-party vendors for integration, and supporting clients during product implementation. The role requires excellent communication skills, project management, and the ability to work in a dynamic environment.

Accounts Payable Coordinator

Company: Magna International

Location: Other US Location

Posted Jan 31, 2025

Magna Electronics offers an engaging work environment with opportunities for career growth and development. The company is passionate about creating innovative, smarter, cleaner, safer, and lighter automotive technologies. The AP Coordinator role involves managing accounts payable duties, processing payments, handling inquiries, resolving discrepancies, and ensuring compliance with US GAAP and external regulations. The ideal candidate should have a Bachelor's degree in Accounting, 3-5 years of relevant experience, advanced Excel skills, and experience with ERP systems like JD Edwards or SAP. Automotive experience and OneStream experience are plusses. Magna Electronics is an equal opportunity employer committed to diversity and privacy.

Team Lead (Programming)

Company: Ubisoft

Location: Other US Location

Posted Jan 31, 2025

The job description outlines the role of a team lead in a video game development company, such as Ubisoft. The team lead will guide a group of programmers, support their professional development, and ensure quality systems are delivered. Key responsibilities include task distribution, providing necessary tools, regular communication with team members and other leads, and coding alongside team members. The ideal candidate should have a bachelor's degree in computer science or a related field, extensive video game programming experience, and at least three years of team management experience. Proficiency in C++ and other game development languages is required, along with strong organizational, communication, and leadership skills. Ubisoft values diversity and inclusivity, offering an equal opportunity employment environment.

Finance Analyst

Company: Magna International

Location: Other US Location

Posted Jan 31, 2025

Magna offers an engaging work environment with opportunities for career growth and development. The Mechatronics Mirrors and Lighting group specializes in innovative automotive technologies. The Financial Analyst role involves preparing budgets, conducting cost analyses, and collaborating with other departments. Magna is committed to diversity and equal opportunity employment.

Technical Support Engineer II

Company: Madison Logic

Location: Other US Location

Posted Jan 31, 2025

Madison Logic is a global B2B marketing company that values urgency, accountability, innovation, respect, and integrity. They are seeking a Technical Support Engineer to provide tier II level support, assist and train end users, and foster strong relationships with stakeholders. The role requires a university degree, 5+ years of experience, and expertise in AWS tools, technical application systems, database architecture, and SQL. Desired characteristics include self-sufficiency, strong communication skills, teamwork, and a positive attitude. India-specific benefits include medical coverage, life insurance, provident fund contributions, marriage leave, learning stipend, wellness stipend, transportation for female team members, and a welcoming in-office environment. The company offers a mix of in-office and hybrid working arrangements, with pay equity and a commitment to diversity and inclusion.

Communication Trainee

Company: Edelman

Location: Other US Location

Posted Jan 31, 2025

Edelman Spain is seeking a Communication Trainee to join their dynamic team. The role involves creating engaging content, managing social media, and assisting with communication strategies. The ideal candidate should have a degree in Communication, Marketing, Public Relations, or a related field, strong communication skills, and a proactive attitude. Edelman Spain fosters a culture of innovation, collaboration, and continuous learning, offering an excellent opportunity for personal and professional growth.

Responsable technique – Plateforme online (expert Python/Java) - Technical Lead – Online Platform (Python/Java Expert)

Company: Gameloft

Location: Other US Location

Posted Jan 31, 2025

Gameloft, a company with over 20 years of experience, creates exciting gaming experiences for players worldwide. They are the creators of popular games like Asphalt, Dungeon Hunter, and Modern Combat. Gameloft is expanding to crossplatform games on PC and consoles, offering new adventures with titles like Disney Speedstorm and Disney Dreamlight Valley. With a team of over 3400 passionate Gamelofters, they value diversity and are looking for a Technical Lead Online Platform to design and develop robust software solutions, manage a team, collaborate with cross-functional teams, and stay updated with the latest industry trends.

Project Finance Lead

Company: ICF

Location: Other US Location

Posted Jan 31, 2025

ICF, a global consultancy firm, is seeking a Senior Project Finance Controller for its Europe & Asia Business Management team in New Delhi, India. The role involves managing project creation, maintenance, and closure, ensuring revenue recognition, and facilitating project reviews. The ideal candidate should have an MBA, CA, or CMA, with 5-7 years of relevant experience in project controllership, project administration, and finance. Excel skills, PowerPoint expertise, and knowledge of financial systems are required. Personal qualities include strong verbal and written communication skills, ability to work in a matrix organization, and a team player attitude.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and improving business processes. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. German language skills and experience with public sector contracts are desirable. Sophos operates a remote-first working model and offers a diverse and inclusive environment with various employee initiatives.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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