Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Associate Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Lead Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have 12 years of full stack development experience, proficiency in Node.js, MongoDB, DynamoDB, AWS, Azure, and Kubernetes, and knowledge of Docker and DevOps practices. Innovapptive offers a positive work environment, competitive pay, medical insurance, and opportunities for growth and learning.

Senior Tax Specialist

Company: Canva

Location: Other US Location

Posted Jan 31, 2025

Canva, a design platform, is expanding its tax team in the Asia Pacific region. The new role involves driving the quarter and year-end tax effect accounting process, managing Australian compliance tasks, and identifying opportunities for process improvements. The ideal candidate should have a degree in a relevant field, experience in corporate tax effect accounting, strong writing skills, and excellent communication abilities. Canva offers a fun and engaging work environment with benefits like equity packages, inclusive parental leave, and a wellbeing allowance.

Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 4+ years of full stack development experience, and proficiency in Node.js, MongoDB, AWS, Azure, and React. The company offers a positive work environment, competitive pay, and opportunities for growth and development.

People Operations Advisor

Company: BlackLine

Location: Other US Location

Posted Jan 31, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function and delivering innovative solutions. The People Success Advisor role involves supporting HR Business Partners, serving as a point of contact for the People team, and ensuring data integrity and compliance in HR systems. The ideal candidate should have a Bachelor's degree, 35 years of HR experience, and proficiency in HRIS systems like Workday and SuccessFactors. BlackLine fosters a culture of diversity, continuous learning, and innovation.

Account Director/Senior Account Director (Canada)

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Senior Resource Specialist

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges. They are seeking a Senior Resource Specialist to coordinate resource allocation, ensuring optimal talent mix for client projects. The role involves collaboration with various teams, data management, and conflict resolution. Preferred qualifications include a bachelor's degree, 3+ years of experience, proficiency in MS Office and Google Suite, and strong communication skills.

Software Engineer (Integrations & Operations)

Company: DailyPay

Location: Other US Location

Posted Jan 31, 2025

DailyPay Inc, a leading on-demand pay solution, is revolutionizing the way people get paid. The company, headquartered in New York City with operations in Belfast, is transforming financial wellbeing for employees. They are seeking a Software Engineer with 3+ years of experience in software development, systems, or integration engineering. The role involves designing, developing, and maintaining software tools and systems, integrating with APIs, and configuring SaaS applications. The company offers competitive compensation, equity ownership, private health insurance, and a supportive work environment.

Solutions Architect, Adobe Commerce (Mexico City)

Company: Blue Acorn iCi

Location: Other US Location

Posted Jan 31, 2025

Blue Acorn iCi, an Infosys company, is seeking an Adobe Commerce Solutions Architect based in Mexico City. The role involves understanding client needs, estimating technical work effort, architecting solutions, and ensuring development tasks meet requirements. The ideal candidate should have experience with Adobe Commerce, Magento 2, and ecommerce technologies. They should also possess strong communication skills and a proven track record of meeting goals. The salary range for this full-time contract position is $120,000 - $170,000.

Admin Business Partner, COO

Company: Canva

Location: Other US Location

Posted Jan 31, 2025

Canva is seeking a highly organized and proactive individual to support the COO. The role involves managing a high volume of tasks, including triaging meeting requests, optimizing the calendar, and acting as a key connector between stakeholders. The ideal candidate will thrive in a fast-paced environment, have excellent problem-solving skills, and be able to build strong relationships. The role offers a range of benefits, including equity packages, inclusive parental leave, and a wellbeing allowance.

Senior Engineer - Full Stack

Company: Innovapptive

Location: Other US Location

Posted Jan 31, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a Full Stack Lead Developer. The role involves extending mobile and web applications, designing and implementing APIs, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 24 years of proven experience in full stack development, and proficiency in Node.js, MongoDB, DynamoDB, AWS, Azure, Kubernetes, Docker, and Git. Innovapptive offers a positive, innovative environment, competitive pay, medical insurance, and opportunities for growth and learning.

Executive Assistant - CCA Canada

Company: General Motors

Location: Other US Location

Posted Jan 31, 2025

GM Canada is seeking an experienced Executive Assistant to manage the day-to-day administrative tasks for several directors. The role involves calendar management, meeting coordination, travel arrangements, and expense reporting. The candidate will also handle confidential materials and situations with professionalism, manage communication and community outreach activities, and work within a larger team to solve complex and sensitive situations. The ideal candidate should have 2+ years of experience, strong organizational skills, and proficiency in Microsoft Office. The role does not provide immigration-related sponsorship.

Partner Solutions Engineer - LATAM

Company: Dynatrace

Location: Other US Location

Posted Jan 31, 2025

Dynatrace is offering an exciting opportunity for a technically knowledgeable, assertive, and success-driven individual to contribute as a key team member in the dynamic partner business. The role involves providing presales technical support, driving partner recruitment, and upskilling partner knowledge. The individual will also innovate joint offerings, industrialize management programs, and work closely with LATAM Partner Leadership. Key responsibilities include delivering technical partner training, showcasing Dynatrace software offerings, enabling partner sales and presales teams, and developing strong relationships with key partner resources. The ideal candidate should have experience in DevSecOps, cloud automation, application performance management, and security certifications. Excellent communication, organization, and presentation skills are required. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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