Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Building Automation Engineer

Company: Novo Nordisk

Location: Other US Location

Posted Jan 30, 2025

Novo Nordisk, a global leader in lifesaving treatments, is seeking a skilled System Administrator for their manufacturing facility in West Lebanon, New Hampshire. The role involves architecting and coordinating the design, installation, commissioning, startup, and validation of new capital improvement projects. The individual will serve as the primary system administrator and quality system interface for Siemens Building Management System (BMS) and Environmental Monitoring System (EMS). Key responsibilities include leading project execution, communicating with contractors, ensuring safety and contractual compliance, and acting as a subject matter expert for technical issues. The ideal candidate will have an Associates or Bachelors degree in engineering, relevant work experience, and proficiency in Siemens Apogee software and system administration. Novo Nordisk values diversity and inclusivity, offering opportunities for growth and career development.

Account Executive - Medium Accounting Firms - Amiens

Company: Pennylane

Location: Other US Location

Posted Jan 30, 2025

Pennylane, a rapidly growing French FinTech, is seeking an Account Executive to join their team. The role involves understanding the needs of PMEs and accounting firms, presenting Pennylane's solution, and closing sales. The successful candidate will manage a region in France, fostering client relationships, and driving business growth. Pennylane offers a competitive package, including a top-tier health insurance, flexible work arrangements, and a collaborative work environment.

Customer Service Representative III

Company: ​Strategic Data Systems

Location: Other US Location

Posted Jan 30, 2025

Naval Support Activity MidSouth in Millington, TN is seeking a Customer Service Representative with a Secret clearance. The role involves assisting Navy Sailors and their families, resolving inquiries via various channels, and utilizing essential software applications. The ideal candidate should have customer service experience, CRM knowledge, and strong communication skills. The position offers opportunities for growth and requires flexibility to work nights and weekends.

Solutions Engineer - Spanish

Company: NinjaOne

Location: Other US Location

Posted Jan 30, 2025

The Solutions Engineer role at NinjaOne in Berlin, Germany involves becoming an expert in the NinjaOne platform, consulting partners on product implementation, solving complex technical problems, collaborating with sales and product teams, coaching sales teams, providing external training, promoting the brand, and gathering feedback for product development. The ideal candidate has experience in technical sales, is self-motivated, adaptable, proficient in Spanish, and able to explain complex concepts simply. Additional languages, MSP experience, RMM/Backup software knowledge, and API/scripting skills are pluses. NinjaOne offers flexible working hours, professional growth, benefits, training, competitive compensation, and a diverse work environment.

Data Engineer

Company: IntegriChain

Location: Other US Location

Posted Jan 30, 2025

IntegriChain is a Life Sciences company that provides a data and application platform for patient access and therapy commercialization. They offer the ICyte Platform, which unites financial, operational, and commercial data sets for therapy access in the era of specialty and precision medicine. The company is seeking a data engineer with expertise in data integration, ETL, and SQL, preferably with experience in Life Science/Healthcare data and DBT. IntegriChain offers a mission-driven work environment, excellent benefits, and robust learning and development opportunities.

CSB Engineer (Cell Sense Board)

Company: Fluence

Location: Other US Location

Posted Jan 30, 2025

The text describes a professional with 69 years of experience in the development and integration of Cell Sense Boards. The individual has a strong background in electrical and electronics engineering, with expertise in cell balancing techniques, CSB development, testing, and firmware optimization. They are proficient in diagnostics, monitoring, and fault detection features, and have a deep understanding of industry standards and regulatory requirements. The professional is known for their problem-solving skills, attention to detail, and ability to work collaboratively in a team environment. They have a proven track record of successful project management and delivery.

Senior Specialist, Early Career Programs

Company: Morningstar

Location: Other US Location

Posted Jan 30, 2025

The text describes a job opening for an Operations Specialist in Talent & Culture at Morningstar. The role involves providing excellent service to employees and managers, improving internal customer service processes, leading projects, and fostering a learning culture. The ideal candidate should have a bachelor's degree, extensive experience in Talent & Culture or related fields, strong analytical skills, and excellent communication abilities. Morningstar offers a hybrid work environment with regular in-person collaboration.

Senior Manager Engineering(Platform)

Company: NationsBenefits

Location: Other US Location

Posted Jan 30, 2025

Nations Benefits is seeking a Senior Manager of Engineering to modernize their internal platforms and systems. The role involves designing and developing scalable, reliable, and secure systems using Reactjs, NET Core, Microsoft SQL Server, and Azure. Key responsibilities include platform design and architecture, modernization of legacy systems, performance and scalability optimization, security and compliance, cloud infrastructure and automation, operational efficiency and monitoring, team leadership and mentorship, and collaboration with cross-functional teams. The ideal candidate should have 10+ years of experience in software engineering, strong experience with .NET Core, Microsoft SQL Server, and Azure, and expertise in building and maintaining scalable distributed platforms and services.

Client Configuration Associate (CC)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware, a global technology company, is expanding its Implementation Team to streamline the customer setup experience. The company is seeking a detail-oriented Client Configuration Associate to ensure smooth and efficient client onboarding. The role involves working collaboratively with clients and teammates, with a focus on optimizing the customer experience. The ideal candidate should have customer service experience, data management skills, strong communication abilities, and a passion for finding ways to optimize productivity.

Expert support technique et comptable

Company: Pennylane

Location: Other US Location

Posted Jan 30, 2025

Pennylane offers a professional environment based on autonomy and trust, where your expertise will directly help entrepreneurs regain control of their finances. The company aims to become the preferred financial management software for European SMEs. With a strong growth rate, Pennylane has positioned itself as an innovative solution provider in accounting and financial management. The company has raised €150 million from renowned investors, grown from 7 founders to 550 employees, and has excellent reviews on Glassdoor. The role is crucial as the support technician ensures the reliability and proper use of the Pennylane platform. The job involves troubleshooting, prioritizing issues, and collaborating with various departments. The ideal candidate has at least 2 fiscal years of accounting experience, curiosity in tech, and proficiency in English.

Accounts Receivable Accounting Manager

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

The job description outlines a role that requires strong skills in accounting, business analysis, and process improvement. The successful candidate will take a hands-on approach, supervising day-to-day functions for AR and Cash Applications, and assisting with many tasks. The role involves compiling and analyzing financial information, preparing account reconciliations, and ensuring compliance with GAAP. The candidate will also oversee the invoice creation process, manage collections, and develop metrics for tracking performance. The role requires a Bachelor's degree in Accounting and at least 5 years of experience. The candidate should have excellent communication skills, be highly organized, and able to work effectively in a global team environment.

Data Entry Associate

Company: Bold Business

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Data Entry Associate position with a healthcare client. The role involves data enrichment tasks, managing inbound/outbound calls, verifying information, and reviewing enrichment tasks. The company offers a flexible remote work environment, supportive culture, training, and professional development. Qualifications include willingness to work on voice/nonvoice processes, excellent communication skills, availability for 40 hours per week, adaptability, and a stable internet connection. The pay rate is $15USD hourly.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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