Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Engineering Manager - Engineering Productivity

Company: Cloudflare

Location: Other US Location

Posted Jan 30, 2025

Cloudflare's Engineering Productivity Team is seeking an experienced engineering manager to lead a team of talented engineers. The role involves introducing tools and processes to enhance the team's productivity, shaping product strategy, and ensuring the company meets its engineering goals. The ideal candidate will have a strong foundation in computer science, experience in managing teams, and a track record of delivering scalable distributed systems. Bonus points for experience in building platform engineering teams. Cloudflare offers a comprehensive benefits package including health, financial, and time off benefits.

Enterprise Acquisition Account Executive

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace is seeking an Enterprise Expansion Account Executive for Sweden. The role involves driving sales growth through targeted acquisition and expansion efforts across various industry segments such as Telco and Manufacturing. The focus is on a land and expand approach amongst enterprise-grade organizations. The successful candidate will oversee 7 to 10 existing customer accounts, nurturing relationships and expanding partnerships. They will also engage with potential customers, introducing them to Dynatrace's offerings. After converting prospects, they will maintain accounts and explore opportunities for upselling and cross-selling solutions. The role offers mentorship from award-winning leadership and collaboration with high-performing sales professionals. The candidate should have a successful track record in enterprise software sales, excellent organizational and communication skills, and the ability to manage sales cycles within complex organizations.

Engineering Intern (Mechanical/Machining/Fabrication) - Summer 2025

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

The Engineering Intern will work with the Mechanical Engineering Design team in Southern Maryland, designing and fabricating installation kits for electronic equipment on US Navy vessels. The position requires a high school diploma, at least two years of college coursework in Mechanical Engineering, proficiency in CAD software, mechanical aptitude, and the ability to use hand tools. The role is temporary, with no monetary relocation assistance, but eligible for benefits like a 401k savings plan, medical benefits, and insurance. BAE Systems, the employer, is an equal opportunity employer offering inspired work in defense intelligence and security solutions.

Sales Account Manager

Company: Burkhart

Location: Other US Location

Posted Jan 30, 2025

Burkhart Dental Supply is seeking a Sales Account Manager in the DallasFort Worth area. The ideal candidate should be an ambitious professional and self-starter. The company offers a competitive base salary of $60k-$90k, comprehensive benefits, and opportunities for career growth. The role involves providing expert advice on dental merchandise, equipment, and service, with a focus on merchandise and small equipment sales. Success in this role is measured by meeting sales goals, growing sales, ensuring full-service utilization, and providing exceptional client experience. The position requires a Bachelor's degree, 4 years of outside sales experience, and the ability to travel frequently. Burkhart Dental Supply is a family-owned company with a strong commitment to integrity, knowledge, and client success.

Enterprise Solutions Architect

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace, a global leader in unified observability and security platforms, is seeking a seasoned Solution or Enterprise Architect with over 10 years of experience in the tech industry. The role involves driving customer outcomes, developing solution strategies, and managing sales cycles in the Australia and New Zealand public sector. The ideal candidate should have strong technical knowledge in DevOps, IT operations, and cloud technologies, along with public sector experience. The position offers a culture of excellence, innovation, and career growth opportunities.

Program Specialist II

Company: EVERSANA

Location: Other US Location

Posted Jan 30, 2025

EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The Program Specialist II role involves providing dedicated support to patients and doctors for activities related to benefit coverage, reimbursements, denials, and general inquiries. The ideal candidate should have excellent communication skills, be detail-oriented, and able to work independently and as part of a team. Preferred qualifications include customer service, patient assistance, reimbursement, pharmacy benefit management, and medical billing experience.

Sr Project Manager

Company: Genuine Parts Company

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a GenAI Innovation Hub Lead position, responsible for managing day-to-day operations, intake process for new ideas, financial aspects, and operational management. The ideal candidate should have a degree in IT or related field, proven experience in managing innovation processes, strong financial management skills, excellent stakeholder management, and ability to create and implement frameworks for innovation and efficiency.

Product Marketing Coordinator

Company: General Motors

Location: Other US Location

Posted Jan 30, 2025

General Motors is seeking a motivated individual for a Product Marketing role. The successful candidate will work in an inclusive, challenging, and exciting environment, collaborating with various teams to manage the product portfolio. Responsibilities include developing tactical and strategic plans, defining and leading GotoMarket plans, and representing Marketing in Program Development forums. The ideal candidate will have a Bachelor's degree in Administration, Engineering, or a related field, and previous experience in Product Marketing, Product Planning, or Brand management roles. Fluency in English is mandatory, and advanced knowledge of Microsoft Office is strongly recommended. General Motors aspires to be an inclusive company, committed to fostering diversity and belonging. The company offers total rewards and benefits, and is an equal opportunity employer.

Manager Software Engineering

Company: Discover

Location: Other US Location

Posted Jan 30, 2025

Discover is offering a role for a software engineering leader who will hire, retain, and lead a diverse team of engineers. The role involves developing and coaching teams, managing software ownership, and driving technical vision. The ideal candidate will have a Bachelor's degree in Information Technology, experience in application development, and preferably experience in people leadership and hands-on development. The role requires working closely with business and senior technical leaders, and contributing to a culture that values compliance and risk management.

Analytics Engagement Manager - Life Sciences

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 30, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Analytics Engagement Manager role involves understanding client needs, identifying data-driven solutions, and ensuring customer success with their Atlas AllPayer Claims asset.

Project Coordinator - Modernization

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

BAE Systems, a leading defense contractor, is hiring Project Specialists to work on industrial construction projects. The role involves monitoring projects, identifying risks, and coordinating overall execution. The ideal candidate should have a background in industrial construction programs, strong attention to detail, and computer proficiency. BAE Systems offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Customer Experience Analyst

Company: Granicus LLC

Location: Other US Location

Posted Jan 30, 2025

Granicus is a global leader in customer engagement and experience technology for the public sector, offering comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services. The company serves over 500,000 government professionals and 300 million opt-in subscribers, powering almost 30 billion digital interactions annually. Granicus aims to strengthen relationships between government and residents by simplifying interactions and communicating critical information. The Customer Experience Analyst role involves developing data-driven insights for Government Experience Cloud customers, supporting accurate scoping, profitable delivery, quality assurance, and ongoing growth of accounts. The ideal candidate should have 1+ years of experience in related fields, strong quantitative research skills, and experience in report building from multiple databases. The role requires excellent organization skills, a passion for process and business systems, and the ability to excel in a remote environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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