Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Finance Lead - AR & AP

Company: Third Bridge Group Limited

Location: Other US Location

Posted Jan 28, 2025

Third Bridge is a leading investment research firm offering integrated solutions for top investors and business leaders. The company provides a unique holistic investment offering, combining human insights, unique investor-led content, and a global expert network. They serve over 1000 investment firms with 24/7 coverage through their team of 1300+ employees across nine offices. The job description outlines a Finance Operations role reporting to the Finance Operations Manager, responsible for managing Accounts Receivable and Accounts Payable. The role involves overseeing accurate posting of client receipts, processing sales orders, resolving payment queries, and maintaining targets. The ideal candidate should have at least 2 years of experience in a Finance Operations function, be systems-oriented, and proficient in Microsoft Excel. The company offers competitive compensation, time off, learning and development opportunities, health and wellbeing benefits, life cover, flexibility, fun at work, recognition and rewards, snacks and refreshments, and CSR days. Third Bridge is committed to fostering diversity and inclusion as an equal opportunity employer.

Senior Product Designer

Company: Make (make.com)

Location: Other US Location

Posted Jan 28, 2025

Make is a leading visual platform seeking a Senior Product Designer to join their team. The role involves working strategically across multiple parts of the product experience, partnering with product managers, and collaborating with a team of highly talented designers and engineers. The ideal candidate should have hands-on experience with design at all stages, a strong user-centric mindset, and a passion for problem-solving and innovation. The company offers a range of benefits including RSUs, annual bonus, multinational team, learning and development plan, flexible working hours, and more.

Manager, ERP Support Escalations

Company: QAD

Location: Other US Location

Posted Jan 28, 2025

QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a senior leadership role for a Manager Support Team to manage a high-performing team of ERP support engineers. The role involves fostering a customer-centric culture, driving team performance, and developing strategies to resolve complex customer challenges efficiently. The Manager will oversee team operations, including case management, escalation handling, and process improvement initiatives. They will act as a key liaison between the support team and cross-functional departments. The role demands a flexible approach to scheduling, including shift rotations, weekend shifts, and potential on-call coverage. The ideal candidate should have a Bachelor's Degree in Information Technology, Business Administration, or a related field, with 10+ years of experience in technical support, at least 5+ years in a leadership or managerial role, and strong experience in escalation handling, process optimization, and customer engagement.

Growth Lead (f/m/d)

Company: applike group

Location: Other US Location

Posted Jan 28, 2025

JustDice, a leading mobile gaming loyalty program developer, seeks a Growth Lead to drive expansion efforts. The ideal candidate will have a growth-oriented mindset, strong analytical skills, and experience in business development or sales. They will develop and execute growth strategies, identify unconventional marketing opportunities, and oversee growth marketing campaigns across various channels. The company offers a comprehensive work-life package, relocation support, and opportunities for professional development.

Sr. PowerBI Developer

Company: NTD Software

Location: Other US Location

Posted Jan 28, 2025

The job posting seeks an experienced Power BI Developer with expertise in data visualization, advanced Power BI features, and SQL Server. The ideal candidate will create impactful dashboards and reports to support business insights and decision-making processes. Responsibilities include designing and developing Power BI dashboards, creating calculated measures and columns using DAX, publishing reports, integrating SSRS with Power BI, and collaborating with stakeholders. Preferred skills include experience in Power BI application development, understanding of data refresh strategies, and delivering clear actionable insights.

Sr. Support Engineer, ERP

Company: QAD

Location: Other US Location

Posted Jan 28, 2025

QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a Senior Support Engineer ERP to deliver exceptional technical support for QAD and Progress products. The role involves diagnosing and resolving technical issues, managing complex cases, and collaborating with cross-functional teams. The ideal candidate should have 34 years of relevant experience, strong problem-solving skills, and expertise in ERP support, including installation, configuration, and administration of ERP systems. Proficiency in debugging and troubleshooting Unix, Windows, internet, and network environments is required, along with programming knowledge in C, C++, Unix scripting, and Progress. QAD offers a collaborative culture, growth opportunities, and competitive compensation packages.

Associate, Private Equity Clients - 2025 Start

Company: Third Bridge Group Limited

Location: Other US Location

Posted Jan 28, 2025

Third Bridge is a leading investment research firm offering integrated solutions for top investors and business leaders. The Associate Private Equity role involves working with sharp minds in private equity funds, identifying and recommending relevant experts and content throughout investment lifecycles. Responsibilities include delivering excellent client service, engaging with industry experts, negotiating connections, and driving long-term performance of the book of business. The ideal candidate is motivated by results, inquisitive, target-driven, a relationship builder, and a team player. The role offers competitive compensation, time off, learning and development opportunities, health and wellbeing benefits, and a diverse and inclusive work environment.

IT Project Manager

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 28, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. The company is quality and compliance-focused, with certifications such as ISO 9001, ISO 20000, ISO 27001, and CMMI ML3 for Services and Development. They are currently seeking an IT Project Manager to join their team at the US Army's Network Enterprise Center at Fort Bliss, TX. The role involves managing overall operations, providing daily supervision, and ensuring successful project outcomes. The ideal candidate should be a US citizen with a secret clearance, a BABS degree in a related field, and at least 8 years of relevant IT experience. Preferred qualifications include PMP certification, IAT Level II Certification, and experience in a Department of Defense environment.

Senior Product Designer

Company: Make (make.com)

Location: Other US Location

Posted Jan 28, 2025

Make is a leading visual platform seeking a Senior Product Designer to join their team. The role involves working strategically across multiple parts of the product experience, partnering with product managers, and collaborating with other design team members. The ideal candidate should have hands-on experience with design at all stages, a strong user-centric mindset, and a passion for problem-solving and innovation. The company offers a range of benefits including RSUs, annual bonus, multinational team, learning and development plan, flexible working hours, and more. Make is an equal opportunity employer committed to creating an inclusive environment.

Senior Sales Executive-Digital Supply Chain Solution

Company: QAD

Location: Other US Location

Posted Jan 28, 2025

QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a Senior Sales Executive for their Digital Supply Chain Solution, who is passionate about understanding customers' world better than they do themselves. The role involves prospecting, developing, and closing new business within the existing QAD customer base, leading the sales process, and maintaining a focus on target and named account acquisition. The ideal candidate should have 45 years of on-quota B2B DSCP GTTE SRM SaaS sales experience, a deep understanding of marketing and customer acquisition processes, and stellar written and verbal communication skills. Fluency in English and German is a must.

Director Data Science (AI Detection and Investigation)

Company: Visa Inc,

Location: Other US Location

Posted Jan 28, 2025

Visa, a global leader in payments and technology, is seeking an experienced Data Scientist to join their Rules Compliance and Standards (RCS) team. The role involves designing and building next-generation fraud detection solutions, developing management information systems, and mentoring team members. The ideal candidate should have a strong background in machine learning and data science, with experience in building AI models for payments risk or fraud prevention. They should also possess excellent communication skills and the ability to work in a fast-paced, dynamic environment.

Support Engineer, ERP

Company: QAD

Location: Other US Location

Posted Jan 28, 2025

QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a talented ERP Support Engineer to join their virtual-first company. The role involves providing technical support for QAD and Progress products, diagnosing and resolving technical issues, performing Progress DBA tasks, managing incoming support requests, and contributing to the organization's knowledge base. The ideal candidate should have 2+ years of relevant experience, strong problem-solving skills, and a customer-focused mindset. QAD is committed to diversity, equity, and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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