Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

C++ Developer (Low Latency)

Company: Data Intellect

Location: Other US Location

Posted Jan 28, 2025

Data Intellect is a data and technology consultancy firm specializing in financial and capital markets technology solutions. They offer flexible working, professional development, progression opportunities, international travel, and healthcare cover. The company values collaboration, humility, and a 'cando' attitude. They are seeking a C++ Developer with at least 4 years of experience in C++ development, low latency development, and the Financial Services domain. The role involves developing Front Office Trading software, working on the end-to-end development of low latency software components, and mentoring junior team members.

Senior Data Analyst/Engineer

Company: Hewlett Packard Enterprise

Location: Other US Location

Posted Jan 28, 2025

Hewlett Packard Enterprise (HPE) is seeking a Senior Data Analyst/Engineer for a hybrid role, requiring 23 days per week in an HPE office. The role involves researching, designing, developing, configuring, integrating, testing, and maintaining existing and new business applications and information systems solutions. The ideal candidate should have a technical Bachelor's degree or equivalent experience and a minimum of 10 years of related experience, or a Master's degree and a minimum of 8 years of experience. Key responsibilities include analysis of complex functional and business requirements, coding of modifications or new programs, creation of documentation, testing, and maintenance of applications, infrastructure, and information systems. The candidate should be proficient in various relational databases and NoSQL databases, Python coding, and data analysis using statistical methods, machine learning techniques, and data visualization tools. HPE offers a comprehensive suite of benefits, career development programs, and a diverse and inclusive work environment.

Quality Manager

Company: Source Bioscience

Location: Other US Location

Posted Jan 28, 2025

Source BioScience is seeking a Quality Management System Manager with experience in ISO 15189 standards. The role involves managing the quality management system across multiple business units, supporting continual improvement, and ensuring regulatory compliance. The position is based in Nottingham but could be in Chichester. The ideal candidate will have a qualification in quality management, auditing experience, and understanding of root cause analysis. Desirable qualifications include HCPC registered Biomedical Scientist status, experience in cellular pathology, molecular techniques, sequencing, genomics, GCP clinical trials, and familiarity with QPulse. The salary is £45,000 to £50,000 depending on experience, with additional benefits including income protection, life assurance, employee assistance programme, Medicash health cash plan, shopping and leisure discount portal, virtual GP service, mProve Yourself health and wellbeing resources, SkinVision App, Able Futures Mental Health support, 33 days holiday, and a cycle to work scheme.

Project Manager Engineer

Company: Integer Holdings Corporation

Location: Other US Location

Posted Jan 28, 2025

The text describes the values and responsibilities of an engineering project administrator at Integer. The company's values include customer focus, innovation, collaboration, inclusion, candor, and integrity. The role involves managing projects within budget and on time, ensuring adherence to safety, environmental, and quality requirements, and collaborating with functional stakeholders. The ideal candidate should have a Bachelor's degree in Engineering, Business Administration, or a related field, with at least 3 years of experience in a project administrator or coordinator role. They should be adept at using computer and project management applications, organized, detail-oriented, and have strong communication skills.

Software Development Engineer in Test Analyst

Company: Global Payments Inc.

Location: Other US Location

Posted Jan 28, 2025

Global Payments is seeking a software engineer with extensive experience in software testing, coding, designing, and developing. The role involves participating in all steps of the software development life cycle, producing quality code, and collaborating with peers to identify and recommend practices for quality assurance using automation. The candidate will be responsible for building and maintaining automation frameworks, conducting performance, load, security, and service virtualization testing, and developing moderately complex software tools for validation and verification activities. The ideal candidate will have a Bachelor's or Master's degree in Software Engineering or a related field, and at least 6-8 years of relevant experience.

Sales Ops Manager

Company: Proper AI

Location: Other US Location

Posted Jan 28, 2025

Proper is a rapidly expanding startup that values its employees' skills, opinions, and happiness. The company is a diverse team of developers, designers, engineers, accountants, project managers, and creatives from around the world. They offer advanced property accounting services globally, aiming to improve people's lives while fostering a collaborative, respectful, communicative, joyful, and growth-oriented culture. The Sales Operations Manager role involves optimizing presales and postsales processes within HubSpot, driving revenue growth, and managing the platform's configuration, data integrity, and utilization. The ideal candidate should have 5+ years of professional experience, 2+ years in Sales Operations with a SaaS focus, and extensive experience in outbound sales using tools like HubSpot and Orum. Required soft skills include managing complex teams, strong communication, data-driven decision-making, and high organizational skills.

Associate Functional Consultant ERP (Dutch and French Speaking)

Company: Unit4

Location: Other US Location

Posted Jan 28, 2025

Unit4 is a forward-thinking technology company that offers innovative Enterprise and Business software solutions. They empower people in service organizations with self-driving adaptive and intuitive software. The Professional Services team works across technology and systems to deliver customer solutions in industry verticals. As a Consultant, you will have the opportunity to expand your career into cutting-edge cloud ERP technologies. The role involves customer onboarding, implementing quality ERP customer solutions, and post-go-live engagements. Unit4 values are important, and they expect cultural ambassadors who can lead through example. The company offers a people-centric mindset, challenges, opportunities for development, and a host of benefits and perks. They are committed to corporate social responsibility and have a diverse and inclusive work environment.

Forecasting & Reporting Manager

Company: Unit4

Location: Other US Location

Posted Jan 28, 2025

Unit4 is seeking a Cloud Forecasting & Reporting Manager to lead the company's ambitious cloud migration project. The role involves developing reporting templates, tracking migration success, identifying trends, and ensuring data quality. The ideal candidate should have strong analytical skills, attention to detail, and the ability to communicate complex data in a clear and engaging manner. Unit4 offers a culture built on trust, balance, talented colleagues, commitment to sustainability, and a safe hybrid and inclusive working environment.

Head of Global Network Operations

Company: Global Payments Inc.

Location: Other US Location

Posted Jan 28, 2025

Global Payments Inc. is seeking a strategic leader for its Network Operations Center (GNOC) to oversee global network infrastructure, ensure service uptime, and manage incidents. The role involves leading a team, managing a budget, and collaborating with engineering and IT teams. The ideal candidate should have a Bachelor's degree in IT or a related field, 10+ years of experience in network operations, and proven experience managing global network operations. Strong knowledge of IT infrastructure, cloud computing, and security technologies is required. Excellent communication skills and the ability to work in a fast-paced environment are essential.

Customer Loyalty Executive

Company: Global Payments Inc.

Location: Other US Location

Posted Jan 28, 2025

Takepayments, a dynamic and rapidly growing company, is seeking a Customer Loyalty Executive for a remote position. The role involves building and maintaining strong relationships with existing customers, offering additional services, and providing ongoing support. The company offers an excellent basic salary of £25,000 with an OTE of £40,000, uncapped commission, work from home, career growth opportunities, and incredible events and incentives. The role requires previous sales experience, excellent communication skills, ability to work independently, strong organizational skills, accuracy, PC literacy, and willingness to undergo training in Stockport. The company is an equal opportunity employer.

Partner Manager

Company: Unit4

Location: Other US Location

Posted Jan 28, 2025

Unit4 is a rapidly growing SaaS company seeking a highly motivated Partner Manager to generate net new sales revenue with partners across different markets. The role involves managing relationships with partners, developing joint business plans, supporting prospect qualification, and guiding partners on training and enablement. The ideal candidate should have at least 3 years of partner management or sales experience in a SaaS company, strong leadership and communication skills, and be comfortable in an entrepreneurial environment. Unit4 offers a culture built on trust, remote working opportunities, and a host of benefits and development opportunities.

Senior Unity SDK Developer

Company: Voodoo

Location: Other US Location

Posted Jan 28, 2025

Voodoo, a tech company founded in 2013, is a leading mobile game and app publisher with 800 employees, 7 billion downloads, and over 200 million active users. Their portfolio includes popular games like Mob Control and Block Jam, and apps such as BeReal and Wizz. The company's Game Tech team develops scalable, reliable, and developer-friendly solutions, including SDKs for Unity platform integration. They are seeking a senior SDK developer with 8+ years of game development experience, strong Unity and C proficiency, and a passion for gaming. The role is hybrid, requiring 3 days per week in the Paris office. Benefits include a competitive salary, comprehensive relocation package, and various wellness activities.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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