Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

IT Configuration Management Analyst - CMDB

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 28, 2025

Ahold Delhaize USA, a division of a global food retailer, is seeking an IT Configuration Management Analyst CMDB. The role involves supporting technical teams, maintaining configuration baselines, and ensuring the CMDB's integrity. The Analyst will also create and maintain configuration management standards, policies, and procedures. They will collaborate with the Configuration Specialist to manage and validate CMDB data. Required qualifications include a Bachelor's or Master's degree in a relevant field, 5+ years of experience in technology, and experience with ServiceNow and CMDB. Preferred qualifications include an advanced degree, Agile team experience, and ITIL Certification.

Product Owner - Data

Company: Xplor Technologies

Location: Other US Location

Posted Jan 28, 2025

Xplor is seeking a Product Owner for Data to join their global team. The role involves working closely with Data Engineers, Product Managers, and stakeholders to define and deliver data warehousing and reporting solutions. The ideal candidate should have 5+ years of experience in product or business analysis roles, preferably in the payments and/or data domain. They should have strong analytical skills, excellent communication abilities, and experience with Power BI or similar reporting tools. The role requires managing the product backlog, prioritizing features, and developing a product roadmap. The initial assignment will be to the ANZ region, requiring flexibility to work with global teams.

Intelligence and Systems Analyst

Company: Sportradar

Location: Other US Location

Posted Jan 28, 2025

Datacentric, a leading sports technology company, is seeking an Intelligence and Systems Analyst for their Enterprise Risk Management function. The role involves leading analytical projects, managing a GRC Tool, enhancing processes, and delivering presentations. The ideal candidate should have 6+ years of due diligence research experience, expertise in OSINT and HUMINT methodologies, proficiency in data analysis and Excel, and experience with system integration and corporate legal databases. The company values diversity and equal employment opportunities.

Finance and Tax Manager

Company: CSC

Location: Other US Location

Posted Jan 28, 2025

CSC is seeking a highly skilled Finance and Tax Manager with at least 6 years of experience as a Chartered Accountant or an MBA in Finance with 10 years of experience in financial and tax consultancy. The role involves overseeing financial planning, budgeting, and forecasting, ensuring tax compliance, providing financial consultancy services, managing a team, and preparing detailed financial reports. CSC offers a diverse and growth-oriented environment with excellent benefits and opportunities for career advancement.

New Accounts Sales Manager

Company: Baker Hughes

Location: Other US Location

Posted Jan 28, 2025

Baker Hughes Augury Alliance is seeking a New Accounts Sales Manager to join their team. The role involves strategy development, sales, and activation of mapped customer accounts to support the alliance's growth strategy. The successful candidate will be responsible for meeting and exceeding sales goals, conducting customer discovery workshops, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's or Master's degree, proven enterprise sales experience, and strong communication skills. Baker Hughes offers flexible working patterns and a comprehensive benefits package.

IT Configuration Management Analyst - CMDB

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 28, 2025

Ahold Delhaize USA, a division of a global food retailer, is seeking an IT Configuration Management Analyst CMDB. The role involves supporting technical teams, maintaining configuration baselines, and ensuring the CMDB's integrity. The Analyst will also create and maintain configuration management standards, policies, and procedures. They will collaborate with the Configuration Specialist to manage and validate CMDB data. Required qualifications include a Bachelor's or Master's degree in a relevant field, 5+ years of experience in technology, and experience with ServiceNow and CMDB. Preferred qualifications include an advanced degree, Agile team experience, and ITIL Certification.

Finance Manager - 12 Month Maternity Cover FTC

Company: Octopus Energy

Location: Other US Location

Posted Jan 28, 2025

Octopus Energy Group is seeking a qualified Chartered Accountant for a 12-month maternity cover role. The Finance Manager will provide first-class finance support to the UK retail finance team, coordinating monthly management accounts, preparing year-end financial statements, and auditing. The role involves working closely with various teams, ensuring compliance with statutory requirements, and identifying commercial risks or opportunities. The ideal candidate should have advanced Excel skills, familiarity with international accounting standards, strong communication skills, and experience in reporting compliance and stakeholder management. Octopus Energy Group offers a unique culture, competitive salary, and various perks. The company is committed to equal opportunities and inclusivity.

Sr Software Engineer (.Net Full stack)

Company: Blue Yonder

Location: Other US Location

Posted Jan 28, 2025

Blue Yonder, a leading AI-driven global supply chain solutions software product company and one of Glassdoor's Best Places to Work, is seeking an experienced IT professional with a strong technical foundation and hands-on experience in C#, .NET, Net Core, RestAPI, Azure, ReactJS, and JavaScript. The ideal candidate will drive architecture and designs for simpler, more robust, and efficient solutions, write and review service descriptions, and provide early visibility and mitigation to technical challenges. The role involves working directly with customers and support team members, mentoring junior and mid-level software associates, and having a proven record of meeting tight deadlines without sacrificing quality. The company values diversity, inclusion, and equity, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Professional Services Delivery Consultant

Company: Nexthink

Location: Other US Location

Posted Jan 28, 2025

Nexthink, a leader in digital employee experience management software, seeks a Professional Services Consultant with 5+ years of software consulting experience. The role involves implementing Nexthink's products, ensuring customer satisfaction, and collaborating with internal teams. The company offers a competitive compensation package, health insurance, flexible hours, remote work, professional training, gym membership reimbursement, and bonuses for successful referrals.

DevOps Engineer (Insurance Project)

Company: Sopra Steria

Location: Other US Location

Posted Jan 28, 2025

The company is a renowned European leader in consulting, digital services, and software development, with a focus on employee growth and professional development. They are currently seeking a DevOps & Development Expert to join their tooling harmonization initiative. The role involves developing CICD solutions, IaC based solutions, supporting customers, monitoring services, and participating in knowledge sharing activities. The ideal candidate should have expertise in CICD best practices, CD technologies, container and orchestration technologies, cloud platforms, IaC technologies, software development languages, and automation frameworks. The company offers a full-time permanent contract, continuous training, life and accident insurance, flexible benefits, Privilege Club access, detailed onboarding, recreational spaces, and a supportive working environment. They are committed to diversity and inclusion, creating an inclusive work environment and applying policies that promote social and cultural respect.

System Integration Application Engineer

Company: Baker Hughes

Location: Other US Location

Posted Jan 28, 2025

Baker Hughes is seeking a System Integration Application Engineer with a BE/BTech in Mechanical Engineering and 10+ years of experience in application engineering. The role involves developing creative solutions, preparing technical proposals, leading techno-commercial discussions, and presenting the overall technical picture to senior leaders. The company offers flexible working patterns, comprehensive benefits, and a culture that values employee health, wellbeing, and authenticity.

New Accounts Sales Manager

Company: Baker Hughes

Location: Other US Location

Posted Jan 28, 2025

Baker Hughes Augury Alliance is seeking a New Accounts Sales Manager to join their team. The role involves strategy development, sales, and activation of mapped customer accounts to support the alliance's growth strategy. The successful candidate will be responsible for meeting and exceeding sales goals, conducting customer discovery workshops, and collaborating with cross-functional teams. The ideal candidate will have a Bachelor's or Master's degree, proven enterprise sales experience, and strong communication skills. Baker Hughes offers flexible working patterns and a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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