Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Manager Global Internal Audit

Company: Mondelēz International

Location: Other US Location

Posted Jan 27, 2025

Mondelez India Foods Private Limited is seeking a highly motivated and experienced internal audit professional to join their Global Internal Audit team. The Manager Global Internal Audit will play a key role in planning and executing internal audit control reviews, proactively assisting business units in improving processes and controls using technology. This is a high-impact opportunity for career growth within a global organization. The ideal candidate should have a professional qualification as a Chartered Accountant, 8+ years of experience in Internal Audit or relevant experience, and strong IT skills including experience with SAP and data analytics tools. The role involves developing and implementing audit plans, leading and executing internal audit control reviews, assessing the effectiveness of internal controls, and collaborating with business units to drive process improvements.

Schedule Editor

Company: Nielsen

Location: Other US Location

Posted Jan 27, 2025

Gracenote, a leading supplier of TV and movie entertainment data, is seeking a Schedule Editor to join their Content team. The role involves editing and maintaining television schedules, analyzing program schedules, and researching and creating database content. The ideal candidate should have exceptional organizational, analytical, and communication skills, along with business-level English proficiency. The role is hybrid, requiring the employee to live near Nielsen's office and work partially from home and partially from a Nielsen office site.

Community Manager- Kingsbury Apartments / Genesis East- Grand Rapids, MI

Company: KMG Prestige, Inc.

Location: Other US Location

Posted Jan 27, 2025

KMG Prestige is seeking a Community Manager in Grand Rapids, MI. The ideal candidate should have property management experience, leadership abilities, budgeting experience, a customer service mindset, and proficiency in Microsoft Word and Excel. The company offers comprehensive benefits including medical, dental, vision, 401k with employer match, paid time off, parental leave, tuition reimbursement, and more. KMG Prestige is committed to diversity and inclusion, and has been recognized as a top 100 workplace by the Detroit Free Press for five consecutive years.

Sr Director CS&L Mexico

Company: Mondelēz International

Location: Other US Location

Posted Jan 27, 2025

Mondelēz International is seeking a senior leader for Customer Service and Logistics (CS&L) to drive the strategic vision and operational excellence. The role involves developing and executing a strategy to meet cash cost and service targets, recruiting and managing talent, ensuring cooperation with internal and external stakeholders, and leading process and performance improvement. The ideal candidate will have extensive experience in CS&L in a large multinational business, strategic agility, and the ability to lead in a complex organization. Mondelēz México, a leader in the snack industry, offers a diverse portfolio of iconic brands and cutting-edge manufacturing facilities. The company is committed to work-life balance and equal opportunity employment.

Support Manager

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

FreeBalance is seeking a Project ManagerSupport Manager with experience in ERP and government projects. The role involves managing the implementation of FreeBalance's Accountability SuiteTM, maintaining relationships with government representatives, and ensuring project success. The ideal candidate will have a university degree, minimum of five years in financial management system implementation, and 10 years in IT. Additional qualifications include strong presentation skills, excellent communication abilities, and a masters degree or professional designation in relevant fields. FreeBalance is an inclusive employer committed to diversity.

Associate Infrastructure Engineer

Company: Lightcast

Location: Other US Location

Posted Jan 27, 2025

Lightcast is seeking a motivated Associate Infrastructure Engineer for an entry-level position. The role involves hands-on training, system support, maintenance, and optimization. Key responsibilities include participating in training sessions, assisting in system monitoring, contributing to automation, and supporting documentation. Required skills include a degree in Computer Science, understanding of IT infrastructure, familiarity with scripting languages, and strong problem-solving skills. Lightcast offers comprehensive training, real-world exposure, competitive compensation, and a diverse work environment.

Lead Product Designer

Company: Pigment

Location: Other US Location

Posted Jan 27, 2025

Pigment, a rapidly growing SaaS company founded in 2019, is seeking a lead designer to join their product design team. The company offers a highly efficient Enterprise Performance Management platform, serving major clients like Unilever, Deliveroo, Gong, and Brex. The lead designer will be responsible for leading end-to-end design processes, conducting research, and creating user-centric experiences. The role requires 8+ years of experience in product design, a strong portfolio, and expertise in UI patterns, UX best practices, and graphic design principles. Pigment offers a competitive package, equity, healthcare, brand new offices in Paris, and a remote-friendly policy.

Professional Services Consultant

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Professional Services Consultant role at FreeBalance, responsible for implementing Accountability Suite Software. The role involves managing customer expectations, conducting business requirements reviews, configuring and demonstrating the software, developing training materials, and transferring knowledge to clients. The ideal candidate should have a university degree in Accounting or a related field, extensive financial management experience, and expertise in public financial administration. Fluency in English is required, and the candidate should be based in Kenya with willingness to travel to Seychelles for project work.

Assistant Tax Manager

Company: WISE

Location: Other US Location

Posted Jan 27, 2025

Wise, a global technology company, is seeking an Assistant Tax Manager for its expanding operations in Budapest. The role involves preparing corporate tax computations, leading on withholding tax returns, assisting with IFRS yearend tax reporting, and supporting the EMEA Regional Lead on adhoc projects. The ideal candidate should have practical experience in Tax or Accounting, proficiency in Excel, and a solid understanding of core accounting principles. The company offers a competitive salary and a diverse, inclusive work environment.

Account Executive

Company: WISE

Location: Other US Location

Posted Jan 27, 2025

Wise is a global technology company specializing in international money transfers and financial services. They are seeking a dynamic Account Executive to drive growth, cultivate relationships, and provide exceptional customer support. The role involves pipeline management, client onboarding, technical knowledge, soft skills, account management, stakeholder management, and cross-team collaboration. The ideal candidate should be fluent in English, have strong soft skills, excellent problem-solving skills, attention to detail, and previous experience in customer success, sales, or account management roles. Wise values diversity, equity, and inclusion, and encourages applicants to visit WiseJobs for more information.

Support Specialist

Company: FreeBalance

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Support Specialist role that involves providing quality and timely services to customers during and after product implementation. The role offers opportunities to learn new technologies, collaborate on functional training, and provide feedback for future product requirements. The ideal candidate should have a university degree in a relevant field, experience in customer support, knowledge of government budgets and workflows, and proficiency in Windows Operating Systems and MS Office Suite. Fluency in English is required, with other languages being an asset. The company is inclusive and encourages applications from all qualified candidates.

Certification Specialist- Lansing, MI

Company: KMG Prestige, Inc.

Location: Other US Location

Posted Jan 27, 2025

KMG Prestige, a top 100 workplace for five years, is seeking a Certification Specialist for their Support Center team in Lansing, MI. The ideal candidate should be detail-oriented, enjoy challenges, and thrive in a deadline-driven environment. The role involves agency reporting, processing move-ins and recertifications, and monitoring resident accounts. The company offers a comprehensive benefits package and values diversity and inclusion. Proficiency in Microsoft Office, HUD and LIHTC program regulations, and experience with Onsite Property Management software are required.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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