Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Product Analyst - FinCrime Platform

Company: WISE

Location: Other US Location

Posted Mar 01, 2025

Wise is seeking a Senior Product Analyst for its FinCrime Platform. The role involves driving analytics efforts in the Financial Crime Platform product team, collaborating with product managers, engineers, and other data analysts to bring insights into real change for customers. The mission is to combat financial crime while enabling a smooth customer onboarding experience. The role requires strong quantitative skills, extensive experience with SQL, and the ability to structure business problems independently. The company offers a hybrid working model, 25 days of paid annual holiday, and the opportunity to work with a diverse and inclusive team.

Senior Data Analyst - Customer Experience

Company: WISE

Location: Other US Location

Posted Mar 01, 2025

Wise is a global technology company aiming to revolutionize international money transfers by offering minimal fees, maximum ease, and full speed. They are seeking a Senior Operations Analyst with 2+ years of experience in analytics, particularly in operational team analytics, target setting, and performance metrics tracking. The role involves driving data-driven decisions, implementing KPI trees, and collaborating with various stakeholders to standardize processes and promote continuous improvement. Wise offers a competitive salary, numerous benefits, and a diverse, inclusive work environment.

Principal / Lead Software Engineer- RUST (Algorithmic and Mathematics) - m/w/d

Company: HERE Technologies

Location: Other US Location

Posted Feb 28, 2025

HERE Technologies is seeking a Principal Software Engineer to lead the development of extended services for their VRP solver, Tour Planning. The role involves architecting and overseeing the creation of services that provide optimized inputs to the VRP solver, ensuring seamless integration with existing systems. The ideal candidate should have a degree in Computer Science or related fields, 8+ years of experience, expertise in Rust and Python, and strong knowledge of geospatial data and optimization problems. The company offers a great work-life balance, competitive salary, and the opportunity to work with cutting-edge technologies.

Senior AI Developer

Company: BlackLine

Location: Other US Location

Posted Feb 28, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. They are seeking a highly skilled Senior AI Engineer to lead the development and deployment of enterprise-ready Generative AI solutions. The ideal candidate will possess a deep understanding of AI technologies and will be responsible for turning raw data into actionable insights, contributing to the development of innovative solutions, and driving advancements in artificial intelligence. BlackLine offers a culture that is kind, open, and accepting, empowering BlackLiners' continued growth and learning through professional development seminars and inclusive affinity groups.

Sales Development Representative - UK (Remote)

Company: Dscout

Location: Other US Location

Posted Mar 01, 2025

Dscout is a company that specializes in experience research solutions, helping innovative companies like Salesforce, Sonos, Groupon, and Best Buy to build better products and services. They are seeking a Sales Development Representative to generate and qualify new business opportunities, collaborate with account executives, and advance qualified leads through the sales pipeline. The ideal candidate should have at least 1+ years of client-facing experience, excellent organization and communication skills, and a track record of exceeding goals. Dscout values diversity and inclusivity, and offers opportunities for career growth.

Senior Pricing Analyst

Company: Cencora

Location: Other US Location

Posted Mar 01, 2025

Cencora, formerly known as AmerisourceBergen, is a leading global pharmaceutical solutions organization. They are currently experiencing rapid growth in their Shared Service Center in Lithuania and are seeking a Senior Pricing Analyst for their Revenue Operations department. The role involves designing, developing, and implementing pricing strategies to meet World Couriers' financial objectives. The ideal candidate should have experience in pricing analysis, modelling, and strategy development, with strong analytical and data-driven problem-solving skills. Cencora offers a competitive salary, benefits, and a multicultural team environment.

Software Architecture Engineering and Cloud Computing Engineer

Company: The Aerospace Corporation

Location: Other US Location

Posted Mar 01, 2025

The Aerospace Corporation is seeking a Senior Project Engineer with expertise in software architecture engineering and cloud computing. The role involves collaborating with product owners, translating requirements, designing architecture, overseeing development, and providing quality assurance. The position offers a hybrid work model in Arlington, VA, and requires a Bachelor's degree in STEM, 10+ years of relevant experience, and familiarity with commercial cloud technologies. The ideal candidate will have a strategic mindset, strong leadership skills, and the ability to obtain a Top Secret security clearance.

Team Lead, Expansion Account Executive

Company: Personio

Location: Other US Location

Posted Mar 01, 2025

Personio, a human resources platform, is seeking a Team Lead Expansion Account Executive with 5+ years of experience in B2B software sales. The role involves leading a team of up to 8 Expansion Account Executives, coaching them on sales skills, and driving sales expansion across existing customers in Germany, Austria, and Switzerland. The ideal candidate should have a solutions-oriented growth mindset, strong communication skills in German and English, and experience with sales tools like Salesforce, Gong, and groove. Personio offers a competitive reward package, flexible work environment, and opportunities for professional development.

Senior Software Engineer (Scala/Java)

Company: HERE Technologies

Location: Other US Location

Posted Mar 01, 2025

HERE Technologies is seeking an experienced backend engineer with strong Java or Scala skills to join the Map Processing Pipelines team. The role involves developing tools for processing map data, improving automation and efficiency, and working on solutions for private maps. The ideal candidate should have experience with REST based web service technologies, CICD tools, issue tracking tools, Linux/Unix, and have a strong quality mindset. Bonus points for applied SQL skills, AWS skills, geospatial data skills, Python skills, and Kibana/ES. The company offers work on high-scale services, innovative technologies, a truly international team, flexible working hours, medical cover, competitive salary, and more. The role is eligible for the Creative Tax Incentive scheme in Poland or KUP Autorskie Koszty Uzyskania Przychodu, and B2B contracts are possible.

Lead Data Analyst - Mitigation

Company: WISE

Location: Other US Location

Posted Mar 01, 2025

Wise is a global technology company seeking an Operations Analyst with 4+ years of experience in analytics, particularly in operational team analytics. The role involves driving data-driven decisions, supporting operational teams, and collaborating with various teams to bring insights into real change for customers. The company offers a competitive salary, numerous benefits, and a diverse, inclusive work environment. The mission is to make moving and managing money easier and save people money.

Software Engineer II

Company: Rapid7

Location: Other US Location

Posted Feb 28, 2025

Rapid7 is seeking a Software Engineer II to join their expanding team in Prague. The role involves developing new features, working with cutting-edge technologies, and taking ownership of the development process end-to-end. The candidate will work on a variety of projects and strategic initiatives, collaborating with internal teams and driving solutions. The ideal candidate will have at least 2 years of software development experience using Java or Python, strong problem-solving skills, and a customer-centric approach. Rapid7 is committed to creating a safer digital world and offers a culture of continuous learning and innovation.

Operations Functional Support Specialist - Dynamics 365 Finance & Operations (IN)

Company: Cencora

Location: Other US Location

Posted Mar 01, 2025

Cencora is seeking a Functional Support Specialist with 2-5 years of experience in Microsoft Dynamics 365 Finance & Operations, particularly in Operations modules. The role involves providing Level 2 service desk support, troubleshooting issues, collaborating with stakeholders, configuring system settings, conducting training, and staying updated with the latest features. The ideal candidate should have a Bachelor's degree, excellent problem-solving skills, and the ability to communicate effectively with diverse stakeholders.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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