Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Client Setup Specialist

Company: Sportradar

Location: Other US Location

Posted Jan 27, 2025

Sportradar, a leading sports technology company, is seeking a candidate for their Client Setup team. The role involves managing client setup, providing expert guidance, resolving issues, and collaborating with internal teams. The ideal candidate should have a degree in Computer Science or related field, proven client service experience, strong problem-solving skills, excellent communication, and ability to manage multiple projects in a fast-paced environment. Sportradar offers a challenging yet rewarding work environment with opportunities for growth and collaboration.

Senior Java Developer

Company: Endava

Location: Other US Location

Posted Jan 27, 2025

Endava is a technology company that has been driving meaningful change for over two decades. They combine world-class engineering, industry expertise, and a people-centric mindset to create dynamic platforms and intelligent digital experiences. The company is currently seeking a software developer with 5+ years of experience, strong understanding of programming paradigms, and proficiency in relevant languages and tools. The role involves designing, estimating, and implementing technical solutions, collaborating with cross-functional teams, and promoting IT industry standards. Endava offers competitive benefits, career development opportunities, learning resources, work-life balance, and a commitment to diversity and inclusion.

Senior Software Engineer, Backend

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a Senior Backend Engineer for its Mobility team. The role involves designing and writing Go language code to improve service availability, scalability, latency, and efficiency. The engineer will work on high-throughput real-time systems, participate in code and design reviews, and collaborate with product and experience teams. The ideal candidate will have a degree in Computer Science, at least 5+ years of experience in software engineering, and strong fundamentals in algorithms and data structures.

Associate Product Manager

Company: Multiplier

Location: Other US Location

Posted Jan 27, 2025

Multiplier is a newage PEO platform that simplifies international hiring. It offers a global employment platform to manage complexities of local compliance, labour contracts, payroll, benefits, and taxes. The mission is to enable companies to hire the best candidate regardless of location. The platform's architecture allows companies to scale and manage distributed teams efficiently without setting up local entities. The role involves improving the hiring and onboarding experience, owning the international payments stack, and developing a deep understanding of international hiring and compliance. The ideal candidate should have experience in B2B SaaS products, a proven track record in product development, strong communication skills, and customer empathy.

Project Coordinator/Instructional Designer

Company: Sana Commerce

Location: Other US Location

Posted Jan 27, 2025

Easygenerator, a Dutch EdTech leader, is seeking a Project Coordinator to join their international team. The role involves project quoting, requirements gathering, workload management, client liaison, and knowledge sharing. The ideal candidate will have a Bachelor's degree in a related field, proven experience in project coordination, strong organizational skills, and proficiency in project management tools. The company offers career growth, international environment, collaboration with top talent, and a supportive culture.

Senior SDET/QA Automation Engineer

Company: 99 Group

Location: Other US Location

Posted Jan 27, 2025

99 Group, a leading real estate technology company, is seeking a software tester with 5+ years of experience in manual and automated testing. The ideal candidate should have hands-on experience with Appium, Cypress, Playwright, Java, and JavaScript. They will be responsible for establishing testing strategies, overseeing quality control, and maintaining test frameworks. The company offers an exciting opportunity to revolutionize the real estate industry with cutting-edge technology and innovation.

Backend Engineer - Subscriptions

Company: Spotify

Location: Other US Location

Posted Jan 27, 2025

The Subscriptions RampD team at Spotify is responsible for overseeing the entire user journey, growing the platform's audience, and delivering value to users worldwide. They collaborate across various departments to create meaningful features and services. The team is currently working on defining premium and free value propositions, controlling pricing and discount availability, and capping features. They are a fast-paced team with a culture of helping other teams. The role involves working with backend engineers, centralizing the premium product portfolio, building a new system for product availability, pricing, and discounts, and collaborating with internal partners. The ideal candidate has 2+ years of backend engineering experience, a foundational understanding of system design, and a focus on quality and high-quality code.

Administrative Manager

Company: Techery

Location: Other US Location

Posted Jan 27, 2025

Techery is seeking an Administrative Manager to manage daily office operations, maintain equipment and supplies, coordinate with vendors, and ensure high standards of organizational efficiency. The ideal candidate will have experience in budget planning, procurement, and accounting, as well as proficiency in Google Workspace and health and safety regulations. Techery offers a forward-thinking AI-driven environment, competitive salary, unlimited vacations, opportunities for self-development, and a collaborative team culture.

Onsite Support Engineer

Company: Endava

Location: Other US Location

Posted Jan 27, 2025

Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is seeking an Infrastructure Specialist, or Support Engineer, to design and implement backend services, ensuring reliability, security, and scalability. The role involves providing technical assistance, addressing hardware and software issues, and offering personalized IT support to enhance operational efficiency. The ideal candidate should have experience in Windows 10 and MacOS installation, operation, and troubleshooting, as well as knowledge of networking concepts, Microsoft Office 365 administration, and ITIL awareness. Endava offers a competitive salary package, career development opportunities, learning opportunities, work-life balance, and a commitment to diversity and inclusion.

Spotify Customer Service Expert with Polish

Company: Sutherland

Location: Other US Location

Posted Jan 27, 2025

Sutherland is seeking motivated International Customer Service Professionals for a dynamic multicultural team supporting Spotify. The role involves providing email support, answering FAQs, and assisting with account and payment-related issues. Benefits include long-term job security, health insurance, paid annual leave, wellness days, food vouchers, a clear career path, work-from-home flexibility, competitive salary, and comprehensive training. Additional perks include employee discounts, an employee referral program, rewards and recognition, relocation package, multisport card, in-house learning portals, employee engagement events, and corporate social responsibility initiatives. Qualifications include excellent written and verbal skills in Polish and English, previous customer service experience is a plus, and a positive attitude with strong interpersonal skills.

Senior Analyst - Insurance

Company: Informa

Location: Other US Location

Posted Jan 27, 2025

Curinos, a leading financial technology company, is seeking a Senior Analyst for its Insurance team in London. The role involves analyzing data from major UK retail banks and insurers to provide strategic insights to senior management. The successful candidate will have 2 years of analytical experience in the insurance industry, strong data analysis skills, and excellent communication abilities. Curinos offers competitive benefits, flexible working options, and opportunities for career growth. The company is committed to diversity and inclusivity.

IT Support Specialist

Company: Z1 Tech

Location: Other US Location

Posted Jan 27, 2025

Z1 Tech, a technology-focused company, is seeking an experienced IT Support Specialist. The role involves streamlining reports, installing and configuring hardware and software, monitoring and maintaining systems, providing technical support, and handling VPN installation and troubleshooting. The ideal candidate should have 34+ years of technical engineering support, demonstrated experience with both Windows and MAC systems, and good English skills. Z1 Tech values innovation, diversity, and inclusion, and is committed to creating a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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