Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Credit Structuring Specialist

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 27, 2025

Shift is a company dedicated to helping Australian SMEs manage their cash flow and choose suitable financial products. They believe in the power of Australian businesses and offer a collaborative culture with opportunities for career growth. They are seeking a Credit Structuring Specialist to transform challenges into opportunities, assess borrower situations, and craft tailored solutions for restructuring distressed loans. The role requires strong knowledge of accounting principles, expertise in assessing financial performance and borrower risk, and proficiency in negotiating favorable commercial terms. The company offers a collaborative team environment, flexible working conditions, family support, varied workspaces, a wellness focus, and a positive work environment.

APJ Marketing Head

Company: Arista Channels

Location: Other US Location

Posted Jan 27, 2025

Arista Networks, a leading company in data-driven client-to-cloud networking, is seeking a dynamic marketing leader for the Asia Pacific Japan region. The ideal candidate will develop and implement a regional marketing strategy, drive demand generation, increase brand visibility, manage digital marketing efforts, collaborate with channel and partner teams, oversee event marketing, and lead a regional marketing team. The role requires 10+ years of marketing experience in a B2B technology environment, expertise in at least two of the following areas: digital marketing, product marketing, brand strategy, demand generation, event marketing, and channel marketing, and a proven track record of working across multiple time zones and cultures in the Asia Pacific Japan region.

Field Account Representative

Company: Grainger

Location: Other US Location

Posted Jan 27, 2025

Grainger, a leading industrial distributor, is seeking a passionate sales professional for a hybrid role in Paducah. The position involves creating a territory plan, maintaining customer contact, and growing revenue. The company offers competitive compensation, comprehensive benefits, and a supportive work environment. Requirements include a high school diploma or equivalent, sales experience, and a valid driver's license.

Marketing Leader

Company: Believe

Location: Other US Location

Posted Jan 27, 2025

Believe, a leading digital music company, is seeking a Marketing Leader for its India operations. The role involves developing and implementing comprehensive marketing strategies, managing budgets, and leading a team. The ideal candidate should have 5+ years of marketing experience in the music industry, a proven track record of successful campaigns, and strong digital marketing skills. Believe offers benefits such as flexibility, office perks, wellbeing support, transparency, and sustainability initiatives.

Sales Representative

Company: Mable

Location: Other US Location

Posted Jan 27, 2025

Mable is a thriving healthtech platform connecting Australians with disability and aged care support to independent workers. The company, recognized in AFR's Fast 100 list and Deloitte's Tech Fast 50, is seeking a Sales Representative to welcome new customers and maximize their engagement with services. The role involves converting leads, providing clear information, addressing questions, offering guidance, cross-selling, and documenting interactions. The company values switched-on, bold, one, and impactful qualities, offering career development, flexible work, parental leave, and a rewarding recognition program. Mable is an equal opportunity employer, encouraging applications from diverse backgrounds, including those with lived experience of disability or aged care.

Senior Product Manager

Company: Informa

Location: Other US Location

Posted Jan 27, 2025

Informa Connect is hiring a Senior Product Manager for the Life Sciences product portfolio. The role involves leading product development, aligning with strategic goals, and driving customer-centric innovation. Key responsibilities include realigning product development, enhancing user research, and managing product backlogs. The ideal candidate should have strategic thinking, stakeholder management skills, and a background in Life Sciences or related industries.

Account Sales Manager

Company: Grainger

Location: Other US Location

Posted Jan 27, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking passionate individuals to join their team. The role of an Account Manager involves producing positive sales growth, understanding customer goals, and demonstrating market knowledge. The company offers competitive compensation, comprehensive benefits, and a supportive work environment. The ideal candidate should have 3+ years of direct outside sales experience, sales forecasting skills, and the ability to travel frequently. The company is committed to equal employment opportunity and fostering an inclusive environment.

MS SQL Database Administrator

Company: Bounteous

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a skilled and experienced Database Administrator (DBA) to join a growing team. The DBA will be responsible for ensuring the integrity, security, and performance of databases, optimizing SQL queries, verifying configurations, and performing migrations and upgrades. The ideal candidate should have proven experience in SQL query optimization, database configuration management, and migrations, with a strong working knowledge of MS SQL Server and other database technologies. Excellent problem-solving skills, attention to detail, and strong communication skills are required. Preferred qualifications include certifications in database administration, experience with cloud-based database platforms, and knowledge of containerization technologies.

Staff Software Engineer (.Net)

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 27, 2025

Shift is a company dedicated to helping Australian SMEs manage their cash flow and choose suitable financial products. They value relationships and market-leading technology. The company offers a supportive environment for career growth, with a diverse team of over 250 people. The Staff Software Engineer role involves designing and implementing complex software solutions, collaborating with cross-functional teams, and driving architectural decisions. The ideal candidate should have 7+ years of software development experience, strong programming skills in C#, JavaScript, TypeScript, and ReactJS, and experience with Azure Cloud Services, event-driven microservice architectures, and agile software development methodologies.

Implementation Consultant

Company: Baxter Planning

Location: Other US Location

Posted Jan 27, 2025

The Implementation Consultant at Baxter Planning is responsible for supporting project implementation tasks, including requirement data validation, system configuration, and functional testing. They work directly with clients, managing multiple projects simultaneously across different time zones. The role requires strong analytical, communication, and organizational skills. The consultant must also have experience in SaaS deployment, supply chain knowledge, and quantitative problem-solving. A Bachelor's degree in a relevant field is preferred, along with experience in the aftermarket services, logistics, or supply chain industry. The position offers a proactive and supportive work environment with excellent work-life balance.

REACT/Senior Software Engineer

Company: Fincons Group

Location: Other US Location

Posted Jan 27, 2025

Fincons Group, a multinational IT consulting firm with over 2600 employees worldwide, is seeking a Senior FrontEnd Engineer with extensive React experience. The role involves designing and implementing scalable web applications, improving existing functionalities, and ensuring high-quality code. The ideal candidate should have a degree in computer science or engineering, at least 5 years of React experience, and proficiency in TypeScript, Redux, React Router, and HTML5. Fluency in Italian and English is required, with previous experience in Financial Services or Cards & Payments being a plus. The role requires relocation to Canton Ticino, Switzerland, with work-from-home days possible according to the client's policy.

Senior Backend Engineer - Java

Company: CleverTap

Location: Other US Location

Posted Jan 27, 2025

CleverTap, a global growth-stage startup, is seeking a Senior Backend Engineer with 4-6 years of experience in backend development. The role involves designing, developing, testing, and deploying large-scale applications using JVM languages or other server-side technologies. The engineer will work closely with product managers, QA engineers, designers, and software engineers, responsible for writing server-side scripts and APIs, optimizing servers, implementing security structures, and generating data storage solutions. The ideal candidate should have strong organizational and time management skills, attention to detail, and the ability to meet deadlines. Familiarity with MongoDB, Redis, Azure, AWS, JavaScript, HTML5, CSS3, Vue, FCM, and APNS services is a plus. Measures of success include writing quality code, following standard practices, and having excellent troubleshooting skills. CleverTap offers a fast-paced, dynamic environment with opportunities for innovation and professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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