Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior IOS Mobile Developer

Company: ShyftLabs

Location: Other US Location

Posted Jan 24, 2025

ShyftLabs, a growing data product company founded in early 2020, is seeking a Senior IOS Developer for its Noida location. The ideal candidate will collaborate with cross-functional teams to implement efficient solutions, have a long-term vision for business value, and possess superior understanding of concepts and tools such as iOS Swift, Xcode, TDD, Agile methodology, and mentoring junior developers. The role involves creating and maintaining documentation, understanding business domains, and ensuring objectives are met by evaluating current plans and initiatives. ShyftLabs offers a competitive salary, strong healthcare insurance, and extensive learning and development resources.

Technical Lead - F&O

Company: Hitachi Solutions America

Location: Other US Location

Posted Jan 24, 2025

Hitachi Solutions, a subsidiary of the Hitachi Group, is seeking a full-time, permanent employee with over 10 years of experience in Microsoft Dynamics AX and Dynamics 365 for Finance Operations. The role involves full-cycle implementation consulting, team management, and customization of D365 based on customer requirements. The company offers competitive compensation, benefits, and a dynamic work environment. They value diversity and are committed to fostering personal and professional growth.

Full-stack Cloud Service Developer Intern (Studio)

Company: Instructure

Location: Other US Location

Posted Jan 24, 2025

Instructure is hiring software engineers passionate about technology and education to work on highly technical challenges. The company values ownership, openness, simplicity, and relationships. They are looking for proactive problem solvers with experience in cloud-based high-traffic production applications, multiple languages, and strong programming, debugging, and quality control expertise. The role involves developing and maintaining video processing analytics and web services using React and Ruby on Rails, and utilizing AWS services. The company is committed to diversity and requires all employees to pass a background check.

Support Specialist, COE

Company: Multiplier

Location: Other US Location

Posted Jan 24, 2025

Multiplier, a global employment platform, is seeking a Support Executive to manage customer queries, provide resolutions, and ensure high customer satisfaction. The role involves responding to customer queries, identifying needs, analyzing product malfunctions, sharing feature requests, and maintaining a 6-hour resolution time. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and experience in customer support or process management. Multiplier offers flexible work times, health insurance, and a dynamic work environment.

Mobile QA Automation Engineer

Company: ShyftLabs

Location: Other US Location

Posted Jan 24, 2025

ShyftLabs, a growing data product company founded in 2020, is seeking a highly skilled Mobile QA Automation Engineer with 6+ years of experience in software testing. The ideal candidate should have a strong background in frontend and backend software testing, with a focus on automation tools and frameworks. Key qualifications include hands-on experience with PyTest BDD framework, Appium, Python, Android and iOS emulators, cloud platforms like SauceLabs or BrowserStack, and CICD tools like GitLab. The role involves designing and implementing automated testing frameworks for Mobile platforms, managing multiple projects, and excellent communication skills. ShyftLabs offers a competitive salary, strong insurance package, and extensive learning and development resources.

Project Manager (AdTech)

Company: Sigma Software Group

Location: Other US Location

Posted Jan 24, 2025

The company is seeking an experienced project manager for a dynamic role within their AdTech domain. The successful candidate will lead technical projects across multiple teams, including engineering, product, threat intelligence, and customer success. Key responsibilities include developing project plans, coordinating with internal and external partners, and ensuring projects meet scope, schedule, budget, and quality standards. The ideal candidate should have at least 3 years of commercial project management experience, strong organizational skills, and expertise in SDLC methodologies such as Agile and Scrum. Proficiency in JIRA, Confluence, and BI tools is required, with experience in the AdTech domain being a plus.

Contract Motion Graphic Designer (6 Months)

Company: ShopBack

Location: Other US Location

Posted Jan 24, 2025

ShopBack, a leading shopping rewards and payments platform in Asia-Pacific, is seeking a Motion Graphic Designer to create high-quality motion graphics for digital marketing. The ideal candidate should have a Bachelor's degree in a related field, 12+ years of motion graphics design experience, and proficiency in Adobe After Effects, Premiere Pro, Final Cut Pro, Lottie Files, DaVinci, and Figma. The role involves collaborating with other designers, marketing, and product teams, working on multiple projects simultaneously, and adapting static designs for motion. ShopBack values grit, hunger, speed, impact, and growth, offering career progression, a winning team culture, competitive compensation, and a WorkFromAnywhere benefit.

Senior Copywriter, Brand

Company: SocialPilot

Location: Other US Location

Posted Jan 24, 2025

SocialPilot is seeking a Senior Brand Copywriter with 5-6 years of professional copywriting experience, preferably in branding or creative roles. The role involves crafting brand narratives, developing innovative campaigns, and maintaining a consistent brand voice across various platforms. The ideal candidate should have strong storytelling skills, audience insight, and a data-driven approach. SocialPilot is a high-growth B2B SaaS company with a solid runway, offering complete transparency, no micromanagement, and a profit-sharing plan. The company values customer obsession, ownership, relentlessness, nimbleness, and collaboration.

Senior QA Engineer

Company: Ledger

Location: Other US Location

Posted Jan 24, 2025

Ledger, founded in 2014, is a global platform for digital assets and Web3, securing over 15 of the world's crypto assets. With a team of over 600 professionals, they develop products and services for securely buying, storing, swapping, growing, and managing crypto assets. The QA Engineering team ensures customer satisfaction by delivering high-level quality products, monitoring quality indicators, and testing the produced output. They are looking for a QA engineer with 5+ years of experience, proficient in test management tools, and able to write automated tests in JavaScript. Ledger offers equity, flexibility, comprehensive health insurance, personal development coaching, five weeks of paid leave, high-performance office equipment, transport reimbursement, and employee discounts.

Supply Chain and Procurement Manager

Company: Woven by Toyota

Location: Other US Location

Posted Jan 24, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are seeking a Supply Chain and Procurement Manager with 8+ years of experience in procurement, supply chain, or strategic negotiation roles, and 5+ years in the automotive industry. The role involves leading projects to improve procurement and supply chain processes, negotiating contracts with suppliers, driving cost reduction, and ensuring compliance with company rules and policies. The company offers a competitive salary, flexible working hours, paid holidays, sick leave, Japanese social insurance, housing allowance, retirement benefits, rental car support, and an in-house training program.

Sales Manager

Company: Hitachi Solutions America

Location: Other US Location

Posted Jan 24, 2025

Hitachi Solutions, a subsidiary of the Hitachi Group, is seeking a sales professional with at least 5 years of experience in enterprise solutions. The role involves hunting and driving sales opportunities, managing accounts for upsell and cross-sell, and developing solution proposals. The company offers competitive compensation, benefits, and a dynamic work environment. They value diversity and encourage all qualified applicants to apply.

Senior Immigration Specialist

Company: Multiplier

Location: Other US Location

Posted Jan 24, 2025

Multiplier is a global employment platform that enables companies to hire talent worldwide while managing local compliance complexities. They are backed by prominent investors and aim to disrupt the traditional employer of record space. The company is seeking an experienced Immigration Specialist to manage the end-to-end immigration and onboarding process, ensuring a smooth employee experience. Key skills include operations management, knowledge of immigration processes, data management, and client servicing.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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