Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Data Analyst

Company: Cencora

Location: Other US Location

Posted Jan 24, 2025

Cencora is seeking a data analyst with a bachelor's degree in a relevant field and at least 3 years of experience. The role involves logical data modeling, advanced analytics, and creating reports. The ideal candidate should have strong quantitative skills, proficiency in MS Office, and excellent communication abilities. Cencora offers equal employment opportunities and is committed to providing reasonable accommodations for individuals with disabilities.

Team Lead- Live Data, Sports

Company: Nielsen

Location: Other US Location

Posted Jan 24, 2025

Nielsen is seeking a Team Lead for their Sports Live Data team in Mexico. The role involves managing a team responsible for high-level coverage of LATAM soccer leagues and North American sports leagues. The Team Lead will also play an integral role in improving global partnerships with live data production teams worldwide. Key responsibilities include problem-solving, talent development, stakeholder meetings, quality assurance, knowledge sharing, performance reviews, and strategic assignments. The ideal candidate should be a graduate with at least 2 years of people leadership experience, fluent in English and Spanish, and able to work in a hybrid arrangement with occasional in-office work. Preferred skills include self-direction, communication, time management, computer skills, and sports/media sector knowledge. Desired skills include experience leading production teams, technical proficiency with scheduling applications and Google Suite, adaptability, and quality focus.

RQ08344 - Cloud Application Developer

Company: S M Software Solutions Inc

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a Senior Software Developer position with the Ministry of Transportation in Toronto, Ontario. The role involves working with a team of Business Analysts, UX/UI Designers, Product Managers, and Cloud Architects to develop quality software products, including CloudNative Web Applications and Minimal Viable Products. The ideal candidate should have extensive experience with Cloud Application Development, DevOps with Azure, Spring Framework, and various databases. They should also have a strong understanding of Object-Oriented Analysis and Design, UML, and Micro Service Architecture. The role requires 725 hours per day and involves providing critical application support, method of procedure implementation, and knowledge transfer to ministry staff.

Strategic Energy Lead

Company: Meridian Energy

Location: Other US Location

Posted Jan 24, 2025

Meridian, the largest producer of renewable electricity in Aotearoa, is seeking an experienced sales and service leader to join their Retail team. The role involves delivering innovative energy solutions, fostering strategic relationships with high-value customers, and leading a Customer Hub of Business Development Managers and Technical Sales Engineers. Meridian values diversity, work-life balance, and offers a competitive salary package, enhanced leave provisions, healthcare, and wellbeing programs. The company is committed to New Zealand's energy transformation and decarbonization efforts.

Senior Marketing Automation Specialist

Company: Wave HQ

Location: Other US Location

Posted Jan 24, 2025

Wave is a company that values small businesses and offers them a comprehensive financial management solution. They are seeking a Senior Marketing Automation Specialist to build and execute customer communications across various channels, optimize outbound communications, and develop audience segmentation strategies. Wave promotes a diverse and inclusive culture, offering flexible work arrangements, continuous learning opportunities, and competitive benefits. They have been recognized as one of Canada's Top Ten Most Admired Corporate Cultures and Great Places to Work.

Systems Configuration Analyst

Company: iSpace, Inc.

Location: Other US Location

Posted Jan 24, 2025

iSpace is a global services company specializing in IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing. They have a strong reputation in Healthcare, Entertainment, Automobile, and Financial Services sectors, with over 90% of their client base staying with them for over 5 years. The Systems Configuration Analyst role involves configuring and maintaining systems, analyzing requirements, troubleshooting issues, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 25+ years of experience in system configuration, and demonstrated experience in health plan MSO or Financially Delegated IPA. They should be proficient in system configuration tools, have strong documentation skills, and possess analytical and problem-solving abilities.

Engagement Manager

Company: Nexthink

Location: Other US Location

Posted Jan 24, 2025

Nexthink, a leader in digital employee experience management software, is seeking an Engagement Manager to manage professional services engagements. The role involves forecasting service bookings and revenue, defining service scope, managing project oversight, supporting the sales organization, and handling administrative responsibilities. The ideal candidate should have strong project management skills, excellent organizational and communication abilities, and experience in services management and customer-focused delivery. The company offers a competitive compensation package, flexible work model, comprehensive benefits, and opportunities for professional growth.

Senior Customer Contract Advisor

Company: Vector Limited

Location: Other US Location

Posted Jan 24, 2025

Vector is offering a role in their customer excellence team, focusing on complex customer-initiated projects. The successful candidate will provide commercial advice, manage project risk, and maintain accurate project records. They will also support the Customer Contracts team and act as a point of contact between this team and the Legal team. The role requires experience in commercial contract principles, project coordination, and excellent communication skills. Vector offers a fun, flexible work environment, health and wellbeing support, and great benefits. They are committed to diversity and inclusion, being the first corporate Living Wage Accredited employer, Accessibility Tick employer, and Rainbow Tick accredited.

RQ08195 - QA Consultant - Senior

Company: S M Software Solutions Inc

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a Specialized IT Consultant position with a Senior level. The role involves providing strategic guidance on IT infrastructure, improving organizational I&IT systems, and acting as a technical advisor. The ideal candidate should have 10+ years of experience in manual and automated testing, test lead experience, and expertise in IAM solutions. They should also have strong technical skills in leading QA with BI solutions and experience in AODA testing. The role requires collaboration with project QA teams, business teams, and other project groups to ensure optimal integration and compliance with GOITS standards. The position is currently hybrid, with the consultant working remotely due to COVID-19, but will require onsite work once the I&IT cluster staff return to the office.

Talent Acquisition Specialist

Company: Megaport

Location: Other US Location

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2 to 3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience.

Store Audit Analyst II

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 24, 2025

Ahold Delhaize USA is seeking a qualified candidate for a full-time position in Scarborough, Maine. The role involves providing a second line of defense in reviewing store compliance with federal, state, and local laws, maintaining corporate presence in all stores, and conducting independent audits and reviews of operational and financial policies. The candidate must have an associates degree or equivalent, 25 years of relevant experience, and strong analytical skills. Preferred qualifications include a bachelor's degree, ADUSA store experience, and knowledge of Workforce Management KronosDimension. The role offers opportunities for professional growth and a culture that values diversity, equity, inclusion, and wellness.

Senior Analytics Engineer

Company: Wave HQ

Location: Other US Location

Posted Jan 24, 2025

Wave is seeking a Senior Analytics Engineer with extensive experience in data modeling and transformation, particularly using dbt. The role involves building and curating the data warehouse, collaborating with various teams, and driving data-driven decisions. The ideal candidate should have at least 5 years of experience in Analytics Engineering, proficiency in dbt, and experience with cloud infrastructure like AWS. They should also be comfortable coding in Python and have experience with BI tools like Looker. The company values diversity, inclusivity, and continuous growth, offering a supportive work environment with flexible work arrangements and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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