Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Feb 03, 2025

McFadyen Digital, a leading eCommerce Marketplace solutions provider, is seeking an experienced Senior Test Architect. The ideal candidate will lead QA transformation initiatives, drive excellence in testing strategies, and have expertise in automation, performance testing, security testing, API testing, mobile application testing, and AI-driven testing tools. Key responsibilities include designing a comprehensive QA transformation roadmap, introducing industry best practices, and mentoring the QA team. The company offers a competitive salary, benefits, and opportunities for career growth in a dynamic environment.

Working Student Office / IT Operations

Company: Userlane

Location: Other US Location

Posted Feb 03, 2025

Userlane, an award-winning Digital Adoption Platform, seeks a Working Student in Office IT Operations. The role involves managing office infrastructure, coordinating with external service providers, troubleshooting network issues, and providing IT support. The position offers hands-on learning, skill development, career progression, flexible hours, and a dynamic team environment. Ideal candidates are currently enrolled in a technical field, enjoy working with technology, and have a reliable, organized, and proactive working style.

Marketing Manager–Branding & Communication

Company: Minor International

Location: Other US Location

Posted Feb 03, 2025

The job description outlines a role in marketing communications, requiring at least 5 years of experience. The responsibilities include developing and managing communication and media strategies, analyzing markets and product mix, monitoring trends, ensuring brand consistency, managing internal communications, optimizing ROI, budget accountability, and team leadership. The ideal candidate should be strategic, experienced in corporate and social media marketing, project-led, team-oriented, resilient, and fluent in English.

Mobile Product Designer

Company: United Tech

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Product Designer position with a highly skilled team. The role involves shaping design solutions, refining the design system, and directly impacting key product metrics. The company values creativity, user-centered thinking, and continuous improvement. The app, launched in 2019, connects people globally with excellent UX/UI. The role requires 3+ years of mobile app design experience, expertise in Figma, and strong analytical and communication skills. The company offers a supportive environment, flexible schedule, modern equipment, and opportunities for professional growth.

Working Student- Category Management (Fashion)

Company: Trendyol Group

Location: Other US Location

Posted Feb 03, 2025

Trendyol, founded in 2010, is a leading ecommerce company in EMEA with over 30 million customers and 250000 sellers. Backed by renowned investors, they have expanded internationally to Berlin, Amsterdam, Luxembourg, and London. Trendyol Tech, Trendyol Express, Dolap, and Trendyol Go are key components of their growth strategy. The company aims to make a positive impact on society by digitizing merchants and promoting women's economic empowerment. The International Fashion team is seeking a Bachelor or Master student with a background in Business Administration, Buying, Category Management, or International Management, preferably with Fashion experience and German market knowledge. The role involves managing brand portfolios, communicating with warehouses and suppliers, improving product selection, and supporting the Category and Buying Team. Trendyol offers a hybrid work model, competitive benefits, and a focus on talent development.

Senior Data Scientist

Company: Jeff App

Location: Other US Location

Posted Feb 03, 2025

Jeff is a financial technology startup that aims to unlock financial services for the underbanked, particularly in emerging economies. Launched in Vietnam in 2020, Jeff has expanded to 6 countries and helped 9 million customers compare financial products. The company has raised close to $5 million in funding and grown to 40+ employees. Jeff is now seeking a Senior Data Scientist to enhance data services, expand models, and scale real-time models. The role offers a competitive package, including equipment of choice, flexible work hours, and opportunities for growth in a dynamic startup environment.

QA Consultant

Company: Telefónica Tech

Location: Other US Location

Posted Feb 03, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking a Data Quality Analyst. The role involves designing and executing a Data Quality framework, coordinating resources, and creating quality assurance testing deliverables. The candidate must have experience in Azure Databricks, Python, Pyspark, YAML, SQL, and test management tools like JIRA. The role requires at least 5 years of related experience and proficiency in ETL testing and automation. The company values openness, trust, and boldness, and offers a global ecosystem of market-leading partners.

Lead Front-End Engineer

Company: CoreBridge Solutions

Location: Other US Location

Posted Feb 03, 2025

CoreBridge Solutions, a leader in business services, is seeking a Lead FrontEnd Engineer to guide their global team in developing cutting-edge applications. The role involves designing frontend applications, providing expert guidance on JavaScript frameworks, leading a diverse team, mentoring talent, and contributing to technological advancements. The company values innovation, diversity, and work-life balance, offering total remote flexibility, professional growth opportunities, and competitive bonuses.

General Manager, Operations

Company: HUB24 Limited

Location: Other US Location

Posted Feb 03, 2025

Class, a subsidiary of HUB24 Limited, is seeking a 6-month contract General Manager Operations for its Class business. The role involves leading the Process Improvement, Risk & Compliance, Training & Education, and Data Enablement teams. Responsibilities include executing the strategy for the Operations vertical, overseeing daily business activities, and driving the delivery of data analytics. The ideal candidate should have 15+ years of experience in senior manager positions, strong commercial acumen, and leadership capabilities.

.Net Engineer

Company: Genesis Tech

Location: Other US Location

Posted Feb 03, 2025

Genesis, a full-cycle international IT company with over 3000 employees in 8 countries, is seeking a Senior .NET Developer. The role involves developing and maintaining AI chatbot projects, creating APIs for seamless service communication, and integrating payment solutions. The company offers competitive benefits including flexible work schedules, health insurance, and corporate discounts on gym memberships. Genesis Growth, a business unit within Genesis, focuses on identifying new growth opportunities through rapid data-informed experimentation.

FRONT OFFICE MANAGER (F/M/D) I IGNITIS RENEWABLES

Company: Ignitis Group

Location: Other US Location

Posted Feb 03, 2025

Ignitis Renewables, a subsidiary of Ignitis Group, is seeking a new team member for the Business Support Team. The role involves managing daily office operations, establishing partnerships, handling company documentation, and assisting in organizing events. The ideal candidate should have a university degree, at least 1 year of experience, strong time management skills, and proficiency in Latvian and English. The company offers an international work environment, extensive learning programs, and a commitment to equal employment opportunity.

Lead PPC Manager

Company: Surfshark

Location: Other US Location

Posted Feb 03, 2025

Surfshark is seeking an experienced PPC professional with at least 6 years in managing paid search acquisition campaigns. The ideal candidate will have expertise in data analysis, proficiency in analytics tools, and strong analytical thinking abilities. They will manage paid search and other marketing channels, analyze competitor activities, develop acquisition strategies, drive AB testing, and prepare comprehensive reports. The role offers growth opportunities, health and wellness benefits, flexible working conditions, and a competitive salary. Bonus points for skills in Google Tag Manager, SEO, and CRO best practices.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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