Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Enterprise Architect- TOGAF ( Sales & Marketing) - R01546423

Company: Brillio

Location: Other US Location

Posted Feb 03, 2025

Brillio is seeking an Enterprise Architect with a focus on sales and marketing technologies. The ideal candidate should have strong proficiency in TOGAF, extensive experience in business architecture, deep expertise in Salesforce platform, and a strong understanding of marketing automation tools like Marketo. Familiarity with AI and machine learning applications, ETL processes, and gotomarket strategies is also required. Previous experience with M&A activities and vendor management skills are beneficial. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, with a Masters degree preferred. Certifications in TOGAF, GCP, AWS, Azure, and Salesforce are a plus.

Computer Software Systems Engineer (Senior-Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Feb 03, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. They are ISO certified and CMMI ML3 for Services and Development. The company is currently seeking a Senior Computer Software Systems Engineer in Patuxent River, MD. The role involves leading the design, development, and implementation of innovative software and IT systems, providing technical leadership, and ensuring compliance with DoD and federal cybersecurity standards. The ideal candidate should be a US citizen with a Secret Clearance, IAT Level II Certification, a Bachelor's degree in Computer Science or related field, and at least 10 years of experience in software or systems engineering. Preferred qualifications include a Master's degree, experience with NAVAIR or other DoD organizations, familiarity with AI/ML integration, data analytics, and visualization tools, and excellent communication and organizational skills.

Quality Engineer

Company: IAC Group

Location: Other US Location

Posted Feb 03, 2025

IAC Mendon is seeking a Quality Engineer for their Mendon MI facility. The role involves supporting the Quality Management System, improving key performance indicators, and ensuring compliance with established quality and reliability standards. Responsibilities include conducting quality control inspections, analyzing statistical data, recommending new methods, and preparing documentation. The ideal candidate should have a BSBA in engineering or relevant work experience, Lean Six Sigma/Continuous Improvement experience, and prior experience with ISO/IATF 16949 processes. Strong communication skills and attention to detail are required.

Sales Channel Leader - New Channel

Company: Teya

Location: Other US Location

Posted Feb 03, 2025

Teya, a London-based payment and software service provider founded in 2019, is seeking a sales manager to build and lead a new sales channel. The role involves designing systems, managing commissions, defining sales agent profiles, recruiting and training agents, and coordinating a team of 8-10 agents. The ideal candidate should have sales skills, project management abilities, strategic vision, and people management skills. Teya offers a dynamic work environment, continuous learning opportunities, and comprehensive benefits.

[8NW] UX designer

Company: Software Mind

Location: Other US Location

Posted Feb 03, 2025

NerdWallet is hiring a UX Designer for a role in Latam. The company is seeking a self-motivated, experienced designer with strong design systems thinking and Figma proficiency. The ideal candidate will have excellent communication skills, be able to work independently, and collaborate effectively with various stakeholders. The role involves UI/UX design, creating mockups and prototypes, and understanding business implications for effective designs. The company offers a positive work environment, flexible schedules, opportunities for continuing education, and social activities.

[8NW] Staff/ Lead Software Engineer

Company: Software Mind

Location: Other US Location

Posted Feb 03, 2025

NerdWallet is seeking a Staff Lead Software Engineer with expertise in React, TypeScript, and Next.js to work on a team focused on credit card and bank-related products and services. The role involves both hands-on development and team lead duties, including writing great code, iterating on client-facing web pages, performing data integrations, and contributing to the design and development of new applications. The team lead duties include mentoring other engineers, providing thought leadership, and attending architecture and design meetings.

Backend Engineer

Company: Teya

Location: Other US Location

Posted Feb 03, 2025

Teya is a London-based payment and software service provider for small local businesses across Europe, founded in 2019. They aim to level the playing field for small businesses against high street giants. Teya offers integrated tools for payment acceptance and business performance enhancement. They are seeking a Software Engineer with 2+ years of experience in backend systems, proficient in Golang, Java, Kotlin, or .NET, and familiarity with databases, version control, and AgileScrum processes. The role involves developing, maintaining, and testing code, collaborating with cross-functional teams, and contributing to process improvements. Teya provides a competitive salary, health insurance, flexible working hours, and a friendly office environment.

[TSO] Back-end Software Engineer (Java)

Company: Software Mind

Location: Other US Location

Posted Feb 03, 2025

Software Mind is a company that develops impactful solutions for global tech giants and unicorns. They focus on building cross-functional engineering teams and are always looking for talented individuals. The current job opening involves creating a new modern end-user portal for managing voice services for business customers of a leading mobile operator in Europe. The project is being built using Angular, Java, Docker, and Kubernetes. The ideal candidate should have experience in creating server solutions in Java technology, frontend applications based on Angular, working with SQL databases, and knowledge of Git, Maven, and CI/CD process automation tools. The company offers flexible employment, remote work, international projects, language classes, internal and external training, private healthcare, a multisport card, and wellbeing initiatives.

Automotive Systems Designer

Company: Syntronic

Location: Other US Location

Posted Feb 03, 2025

Syntronic, a global leader in design and development, is seeking an Automotive Systems Developer with 5-10 years of experience in system engineering and software development in the automotive industry. The role involves system-level design activities for cabin monitoring, digital vision, connectivity, and other technologies. The ideal candidate should have a Bachelor's degree in Electrical Engineering, Computer Engineering, or Software Engineering, and familiarity with requirement lifecycle management tools, Model Based Systems Engineering practices, and internal vehicle communication interfaces. Familiarity with automotive cybersecurity, AUTOSAR Classic and Adaptive, and ISO26262 functional safety certificate are plus points. Syntronic offers opportunities for personal and professional growth in a global community that values creativity and diversity.

Project Manager II

Company: Zeta

Location: Other US Location

Posted Feb 03, 2025

Zeta is a NextGen Banking Tech company founded in 2015 by Bhavin Turakhia and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has issued 20M+ cards globally and works with major banks and fintechs. They are looking for an experienced Project Manager with deep expertise in Jira, Jira Automations, and Jira integrations to manage projects effectively and optimize Jira workflows.

Backend Engineer

Company: Teya

Location: Other US Location

Posted Feb 03, 2025

Teya is a London-based payment and software service provider for small local businesses across Europe, founded in 2019. They aim to level the playing field for small businesses against high street giants. Teya offers integrated tools for payment acceptance and business performance enhancement. They are seeking a Software Engineer with 2+ years of experience in backend systems, proficient in Golang, Java, Kotlin, or .NET. The role involves developing and maintaining code, collaborating with cross-functional teams, and contributing to process improvements. Teya provides flexible working hours, health insurance, meal allowance, annual leave, public transportation card, team events, office snacks, and a friendly office environment.

Production Administrator Assistant

Company: Aspinal of London Limited

Location: Other US Location

Posted Feb 03, 2025

Aspinal of London is seeking a Production Administrator Assistant to join their team in West Sussex. The role involves managing procurement and production, ensuring system accuracy, chasing deliveries and paperwork, supporting logistics, managing team calendar, assisting in product ordering cycle, monitoring shipments, and helping with quality control. The ideal candidate should have strong Excel skills, be self-motivated, have excellent communication skills, and possess attention to detail, integrity, patience, and a strong work ethic.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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