Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Manager - Program & Operational Purchasing

Company: Magna International

Location: Other US Location

Posted Jan 23, 2025

Magna Electronics offers an engaging work environment with opportunities for career growth and development. The company is passionate about creating innovative, smarter, cleaner, safer, and lighter automotive technologies. As a Manager for Program and Operational Purchasing, you will oversee projects, manage the supply base, and collaborate with global teams. The role requires experience in purchasing electronic components, strong analytical skills, and leadership abilities. Magna Electronics values diversity and equal opportunities, fostering a culture of awareness, unity, and empowerment.

Project Manager—Hybrid

Company: CIMA+

Location: Other US Location

Posted Jan 23, 2025

CIMA+ is a 100% employee-owned firm that values a collaborative and entrepreneurial mindset. They are seeking a project manager with a Bachelor's degree in architecture or engineering and at least five years of experience in engineering or architecture. The role involves managing all stages of a project, ensuring customer needs and budget are respected, and participating in operational and strategic project management activities. CIMA+ is committed to ethics and integrity, ensuring equal access to resources and opportunities for all candidates regardless of their identities.

Sr. Product Manager

Company: AutoTrader.ca

Location: Other US Location

Posted Jan 23, 2025

TRADER Corporation is a leading Canadian provider of online media dealer and lender services, comprising AutoTraderca, AutoSync, and Dealertrack Canada. AutoTraderca, AutoHebdonet in Quebec, offers the largest inventory of new and used cars in Canada, receiving over 25 million monthly visits. AutoSync is the largest and fastest-growing dealer and OEM software provider in Canada, offering a suite of connected automotive software solutions. Dealertrack Canada is the largest automotive financing portal in Canada, handling over 65 million credit applications annually. TRADER Corporation also offers Collateral Management, a national end-to-end managed technology solution for maximizing funds recovered. The job role involves working with customers, partners, and stakeholders to identify integration needs, lead roadmap priorities, and define requirements for product development. The ideal candidate should have 57 years of relevant work experience in software product design and development, a university degree, and strong analytical skills. Benefits include fitness and wellness programs, financial planning, and a competitive salary with an annual bonus structure.

Principal Solutions Engineer, Strategic, UKI

Company: Atlassian

Location: Other US Location

Posted Jan 23, 2025

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a combination of both. This flexibility supports employees in balancing their work and personal lives. The company is open to hiring for the Principal Solutions Engineer Strategic position in the Netherlands and the UK. The role involves conducting customer discovery, delivering tailored product demonstrations, developing proof-of-concept environments, collaborating with internal teams, and staying updated on Atlassian's roadmap. The ideal candidate should have 6+ years of experience in sales engineering, excellent communication skills, and a passion for technology.

Enterprise Account Manager - DACH

Company: monday.com

Location: Other US Location

Posted Jan 23, 2025

monday.com is seeking an experienced Enterprise Account Manager to join their new regional office in the DACH region. The role involves managing high-value enterprise accounts, driving growth, and consulting strategically to help clients achieve measurable success. The ideal candidate will have fluent German and English, 5+ years of B2B SaaS account management experience, and a proven track record in managing complex client relationships. They should possess strong consultative selling skills, excellent presentation and communication abilities, and a collaborative mindset. The role offers the opportunity to work with a fast-growing, innovative company committed to empowering teams to achieve their best work.

Sr Manager, Business Development

Company: Henry Schein One

Location: Other US Location

Posted Jan 23, 2025

The Sr Manager Business Development role is a senior-level position responsible for driving organizational growth by identifying new business opportunities, building relationships with key stakeholders, and growing revenue through effective sales strategies. This role involves managing multiple teams, shaping long-term strategies, and collaborating with senior leadership to align business goals with the company's vision. The ideal candidate should have 10 or more years of increasing responsibility and complexity in sales and/or business development, with a track record of exceeding sales targets and driving business growth. They should possess strong management and leadership skills, excellent sales process skills, and outstanding verbal and written communication skills.

Project Manager—Hybrid

Company: CIMA+

Location: Other US Location

Posted Jan 23, 2025

CIMA+ is a 100% employee-owned firm that values a collaborative and entrepreneurial mindset. They are seeking a project manager with a Bachelor's degree in architecture or engineering and at least five years of experience in engineering or architecture. The role involves managing all stages of a project, ensuring customer needs and budget are respected, and participating in operational and strategic project management activities. CIMA+ is committed to ethics and integrity, ensuring equal access to resources and opportunities for all candidates regardless of their identities.

Senior Platform Engineer

Company: Megaport

Location: Other US Location

Posted Jan 23, 2025

Megaport is a global leader in Network as a Service (NaaS), transforming the way businesses connect to the cloud. They are a publicly traded company on the Australian Stock Exchange with over 300 employees worldwide. The company culture is collaborative, supportive, and fun, with a focus on customer success and industry best practices. The role of a Site Reliability Engineer involves driving initiatives, championing high standards, communicating with teams, and ensuring customer success. The ideal candidate should have 3+ years of infrastructure experience, a focus on automation, and strong skills in AWS, Docker, Kubernetes, and Serverless. Megaport offers competitive compensation, flexible working environments, and a generous study and training program.

Senior QA Engineer - Manual & Automation

Company: Procore Technologies

Location: Other US Location

Posted Jan 23, 2025

Procore is seeking a Senior QA Engineer with 5+ years of experience in software testing. The role involves designing and executing software testing plans, working with cross-functional teams, and ensuring quality throughout the software development lifecycle. The ideal candidate should be proficient in writing SQL queries, have experience in automation testing using Cypress and JavaScript, and possess excellent troubleshooting and analytical skills. Procore offers a range of benefits and perks, and values a diverse and inclusive work environment.

Junior People Partner

Company: Reiss

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Junior People Partner position at Reiss. The role involves providing generalist people support, collaborating with the wider People Team, and driving improvements in employee experience. The ideal candidate should have experience in Business Partnering within a Head Office function, strong employee relations experience, and UK employment legislation knowledge. They should also possess excellent stakeholder management, organizational skills, and a continuous improvement mindset. The role includes partnering with stakeholders, providing regular reporting, ensuring operational excellence in people tasks, reviewing policies, contributing to key projects, and coaching People leaders. Reiss offers a competitive salary, company pension, generous employee discount, company bonus scheme, health and wellbeing perks, and more. The company values diversity and ensures fair, transparent people processes that promote equality of opportunity.

Lead Solutions Engineer

Company: Dynatrace

Location: Other US Location

Posted Jan 23, 2025

The role of a Solutions Engineer at Dynatrace involves helping clients evaluate the Dynatrace Observability and Security Platform, partnering with sales representatives and local partners to identify new sales opportunities, providing technical leadership in the Discovery Solution Evaluation and Solution Proposal stages, and maintaining technical knowledge. The ideal candidate should be an ambitious, confident, and self-motivated individual with previous SE experience or a similar technical customer-facing role. They should have excellent communication and presentational skills, the ability to position and explain the value of the Dynatrace offering, and be an excellent team player. Desired skills include experience with technologies around Observability, container orchestration, cloud environments, modern programming languages, DevOps and SRE methodologies, and OS administration. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers and strategic alliances.

Customer Program Manager- Automotive OEM Programs in production/maintenance (Map Making & Software Solutions)

Company: HERE

Location: Other US Location

Posted Jan 23, 2025

The Customer Program Manager for Automotive OEM Programs in production/maintenance Map Making & Software Solutions is responsible for managing customer-facing programs in both production and maintenance phases. The role involves ensuring seamless operation of production programs, managing ongoing maintenance, implementing updates, and ensuring customer needs are met throughout the product lifecycle. Key responsibilities include production program management, maintenance program management, customer relationship management, operational performance and monitoring, issue resolution and continuous improvement, reporting and documentation, and risk and issue management. The ideal candidate should have 5+ years of program or project management experience, preferably in the automotive or software industries, with a strong technical understanding of mapmaking navigation systems and software solutions for automotive applications. HERE Technologies is an equal opportunity employer that values openness, collaboration, and honesty.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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