Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Hiring Success Manager EMEA

Company: Remofirst

Location: Other US Location

Posted Jan 23, 2025

Remofirst is a global payroll and compliance provider for remote teams, founded in 2021. They empower employers to hire globally without setting up local entities, and support clients with a world-class experience. The company seeks passionate, relentless individuals for the Hiring Success Manager role, responsible for guiding clients through local employment regulations, ensuring compliance, and maintaining accurate data. The role offers a startup environment, competitive compensation, and a focus on diversity and inclusion.

Senior SAP Developer

Company: Caseware

Location: Other US Location

Posted Jan 23, 2025

Caseware, a leading Fintech company in Canada, is seeking a SAP Developer for its Cluj-Napoca or Bucharest location. The role involves designing and implementing solutions to integrate customer data from SAP into Caseware's cloud and desktop financial audit and accounting platform. The ideal candidate should have extensive experience in SAP development, particularly ABAP, and a strong understanding of SAP's data structures and integration techniques. The SAP Solutions Architect will also be responsible for guiding the architecture and development teams, ensuring the product remains robust, scalable, and aligned with industry standards. Caseware is currently in a growth phase following a strategic investment from Hg Capital in 2020.

Senior Staff Software Engineer - Data Platform

Company: Personio

Location: Other US Location

Posted Jan 23, 2025

Personios, an intelligent HR platform, is seeking a Software Engineer with 10+ years of experience to lead the development of robust and reliable data platforms. The role involves conceptualizing and owning technical solutions, improving developer experience, managing technical debt, and driving innovation. The company offers a competitive reward package, flexible work arrangements, and a supportive culture.

Software Engineer, L5B - Payroll

Company: Personio

Location: Other US Location

Posted Jan 23, 2025

Personio, a rapidly growing HR technology company, is seeking a Lead Backend Engineer for its Payroll Team. The role involves automating payroll onboarding, building tools for improved implementation efficiency, and collaborating across backend and frontend technologies. The ideal candidate should have 5+ years of backend engineering experience, preferably in JVM-based languages like Kotlin, Java, or Scala. They should also have a strong understanding of backend architecture, distributed systems, and API design. Personio offers a competitive compensation package, flexible work model, and a supportive team culture.

Community Manager

Company: DocPlanner

Location: Other US Location

Posted Jan 23, 2025

Docplanner Group, a global healthcare platform, is seeking a Community Manager to build and nurture an engaged community of patients and healthcare professionals. The role involves creating high-quality content, managing social media accounts, and fostering positive brand interactions. The ideal candidate should have exceptional communication skills, experience in managing professional social media accounts, and basic design and video editing skills. The company offers a competitive benefits package including health insurance, action plan, and hybrid work scheme.

Global Customer Success Operations Lead

Company: DocPlanner

Location: Other US Location

Posted Jan 23, 2025

Docplanner Group, a global healthcare platform, is seeking a Project Manager with at least 3 years of experience in Operations, Project Management, or a related business development role. The role involves being a trusted advisor to Customer Success teams, analyzing local processes, overseeing KPIs, managing projects, and leading a small team. The company offers a competitive benefits package, including share options, gym membership, health insurance, flexible remuneration, mental health program, and 23 days of holiday. The company promotes equal opportunities and encourages candidates to request accommodations during the recruitment process.

Principal Database Engineer

Company: TTEC Digital

Location: Other US Location

Posted Jan 23, 2025

TTEC Digital is a company that values its employees and aims to provide an exceptional customer experience. They are seeking a Principal Database Engineer to work collaboratively with the development team, oversee database implementations, and contribute to the ArchitectureDesign framework. The ideal candidate should have extensive experience with various databases, cloud deployment models, and SQL development. TTEC Digital has been recognized as a Great Place to Work and is committed to diversity and inclusion.

Franchise Development Manager

Company: Dairy Queen

Location: Other US Location

Posted Jan 23, 2025

Dairy Queen, a renowned brand since 1940, is seeking a high-commercial, innovative, and analytical individual for a role in the APAC region. The role involves finding and qualifying new franchisees, managing development processes, and ensuring compliance with DQ brand standards. The ideal candidate should have 4-6 years of international franchising experience, preferably in restaurants, and possess excellent commercial and analytical skills. The role requires travel up to 50% domestically and internationally.

Team Assistant Europe (m/f/d)

Company: Flatiron Health

Location: Other US Location

Posted Jan 23, 2025

Flatiron Health, a healthtech company using data to improve cancer care, is seeking a Team Assistant to support their European office in Berlin and London. The role involves administrative tasks, calendar management, document preparation, travel coordination, office management, and event planning. The ideal candidate is a university student proficient in Google Suite, with excellent organizational skills and strong communication abilities. Fluency in English is required, with German being a plus. The position is temporary, expected to last 5-7 months. Flatiron Health values a culture of empowerment and compassion.

Infrastructure Services - Mgr

Company: Cencora

Location: Other US Location

Posted Jan 23, 2025

Cencora is seeking an IT Operations Manager to oversee the stability and operations of its IT infrastructure. The role involves managing Level 1 and 2 IT Engineers, developing enterprise standards, and ensuring a stable IT environment. The successful candidate will have a Bachelor's Degree in a related field, 5-7 years of IT and business industry experience, and strong team management skills. They should be able to communicate effectively, manage workload, and prioritize tasks. The role offers a great work-life balance with 3 or 4 working days a week and the opportunity to work with a dynamic multidisciplinary team.

Replenishment Operative (Y)

Company: Gousto

Location: Other US Location

Posted Jan 23, 2025

Gousto is a UK-based company that aims to revolutionize home cooking by delivering perfectly measured ingredients for chosen recipes. They are currently hiring for a Replenishment Operative position in their Spalding or Warrington warehouse. The role involves setting up lines, carrying out inventory checks, maintaining stock accuracy, and communicating issues to the Area Leader. The company offers competitive benefits, including a permanent contract, free onsite parking, and a 21-day paid leave policy. Gousto values inclusivity and diversity, encouraging applications from all backgrounds and experiences.

Enterprise Voice Engineer

Company: Newberry Group

Location: Other US Location

Posted Jan 23, 2025

Newberry Group is a professional services firm specializing in information security, compliance, governance, project management, and mission-critical consulting for public sector clients nationwide. The company is seeking an Enterprise Voice Engineer to support the GSMOII program within their DISA end-client. The role involves maintaining a large, complex IP voice and video communications infrastructure, managing and troubleshooting voice, video, and data networks, and providing input in the development of technical policies. The ideal candidate should possess DoD 8750 certification at IAT level II, experience with Cisco, Avaya, or Oracle voice platforms, and expertise in SIP internetworking signaling and call flow.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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