Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

AR Accountant

Company: Fugro

Location: Other US Location

Posted Feb 03, 2025

Fugros is seeking an Accounts Receivable Accountant to join their global team. The role involves managing accounts receivable processes, customer invoicing, collections, credit management, account reconciliation, and reporting. The company offers a positive work environment, opportunities for growth, and a diverse, inclusive culture. The successful candidate will be responsible for ensuring safety at the workplace and participating in HSE trainings.

Senior Software Engineer - iOS

Company: Procore Technologies

Location: Other US Location

Posted Feb 03, 2025

Procore Technologies is seeking a Senior Software Engineer with iOS experience to join their mobile software development team. The role involves collaborating with stakeholders to design and build custom solutions on the iOS platform, leveraging technical proficiency to serve as an expert, setting standards for teams, leading architectural design decisions, and mentoring fellow teammates. The ideal candidate will have a Bachelor's Degree in Computer Science or related field, 5+ years of engineering experience, 3+ years of iOS application development experience, and a deep understanding of iOS architectural components. Procore offers a range of benefits and perks, and values diversity and inclusion.

Account Manager, DACH

Company: Qt Group

Location: Other US Location

Posted Feb 03, 2025

The Qt Company is seeking an experienced Account Manager for the DACH region, with a focus on enterprise sales in the consumer, industrial, defense, and automotive markets. The role involves building relationships with C-level executives, prospecting new accounts, and providing consultative guidance. Requirements include 8+ years of sales experience, proven experience in the DACH region, and a strong track record of meeting or exceeding goals. The company offers a global team, innovative environment, and competitive benefits.

Managing Editor

Company: Multiplier

Location: Other US Location

Posted Feb 03, 2025

Multiplier is a global employment platform enabling businesses to manage distributed teams with ease. They are seeking an experienced Managing Editor to oversee content production, ensuring quality consistency and alignment with broader business objectives. The role involves managing the editorial team, defining workflows, upholding content standards, collaborating with other departments, supervising the editorial calendar, providing mentorship, analyzing content performance, and refining editorial strategies. The ideal candidate should have a Bachelor's degree in English, Journalism, Communications, or a related field, with 5+ years of editorial experience, preferably in a leadership or management role. They should have expertise in content editing, strong knowledge of grammar, style, and SEO best practices, and excellent organizational and project management skills. Multiplier offers a competitive salary and benefits, a dynamic, collaborative, and inclusive work environment, and opportunities for professional growth and development.

Product Owner (m/f/d)

Company: ProGlove

Location: Other US Location

Posted Feb 03, 2025

ProGlove is a diverse, global team of over 250 members dedicated to boosting productivity and putting humans at the center of their work. They are seeking a skilled Product Owner to empower teams, enhance user experience, and drive growth. The ideal candidate will have 2+ years of experience in a tech-driven environment, excellent communication skills, and a solid understanding of hardware and software development in agile environments. ProGlove offers a dynamic work environment, opportunities for growth, and a comprehensive benefits package.

Financial Accountant (m/f/d)

Company: NETZSCH Group

Location: Other US Location

Posted Feb 03, 2025

The NETZSCH Group, an international mechanical engineering company, is seeking a professional with commercial apprenticeship and experience in accounting. The role involves posting business transactions, managing fixed assets, preparing financial statements, and reporting to authorities. The ideal candidate is independent, team-oriented, and familiar with MS Office and SAP.

Help Desk Support Service Specialist (Intermediate and Senior Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Feb 03, 2025

Link Solutions Inc is a reliable IT service provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. They are ISO certified and CMMI ML3 for Services and Development. The company is currently seeking an Intermediate or Senior Help Desk Support Service Specialist to join their team at the US Army's Network Enterprise Center at Fort Bliss, TX. The role involves providing Tier II concierge-like support to users, installing and updating hardware and software, and managing the Help Desk team. The ideal candidate should have relevant IT experience, IAT Level II Certification, and be a US Citizen with a Secret Clearance. The company offers a competitive compensation and benefits package.

Senior Software Engineer - Android

Company: Procore Technologies

Location: Other US Location

Posted Feb 03, 2025

Procore Technologies is seeking a Senior Software Engineer with Android expertise to join their mobile software development team. The role involves collaborating with stakeholders to design and build custom solutions on the Android platform. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, 5+ years of engineering experience, and 3+ years of experience building native Android applications using Kotlin and Java. They should have a broad and deep understanding of Android's architectural components and the MVVM architecture, and experience with Coroutines and Flows is a plus. The role offers the opportunity to have a significant impact on projects affecting scalability, performance, and new value delivery. Procore provides a full range of benefits and perks, and values a diverse and inclusive environment.

Software Engineer II - Android

Company: Procore Technologies

Location: Other US Location

Posted Feb 03, 2025

Procore Technologies is seeking a Software Engineer II with Android experience to join their mobile software development team. The role involves collaborating with various stakeholders to design and build custom solutions on the Android platform. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, 2+ years of engineering experience, and 1+ years of experience building native Android applications using Kotlin. They should also have a strong understanding of Android's architectural components and experience with RESTful APIs. The company offers a range of benefits and perks, and values diversity and inclusion.

Outbound Account Executive

Company: Multiplier

Location: Other US Location

Posted Feb 03, 2025

Multiplier is a global employment platform backed by Sequoia and Golden Gate Ventures, currently seeking an experienced Outbound Account Executive for the EMEA market. The role involves driving revenue growth, outbound prospecting, delivering product demonstrations, managing sales pipelines, and building client relationships. The ideal candidate should have 5+ years of B2B sales experience, a hunter mentality, industry expertise, and the ability to work remotely. Multiplier offers a high-impact role, autonomy, a passionate team, competitive benefits, and a generous holiday policy.

Creative Copy Writer

Company: Multiplier

Location: Other US Location

Posted Feb 03, 2025

Multiplier, a global employment platform, is seeking a Creative Copywriter to join their vibrant Creative Studio. The role involves conceptualizing and crafting exceptional solutions across various channels and platforms. The ideal candidate should have 5+ years of copywriting experience, a diverse portfolio, and strong editing skills. Multiplier offers flexible vacation, work from anywhere, health insurance, and is an equal opportunity employer.

Senior Software Engineer, Backend (Java)

Company: Grab Holdings

Location: Other US Location

Posted Feb 03, 2025

Grab, Southeast Asia's leading superapp, is seeking a Senior Backend Engineer with Java expertise to join their engineering team in Jakarta, Indonesia. The role involves designing, developing, and maintaining robust backend systems, collaborating with cross-functional teams, and optimizing application performance. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of backend development experience, strong proficiency in Java and related frameworks, and extensive experience in designing RESTful APIs. Additional qualifications include solid understanding of database systems, proficiency in version control systems, experience with microservices architecture, excellent debugging abilities, and knowledge of cloud platforms and containerization technologies.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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