Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Customer Success Coordinator

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Customer Success Coordinator to join their Americas team. The role involves supporting customers in the US, Canada, and LATAM, managing customer programs, collaborating with Account Managers, and providing operational and technical support. The ideal candidate should have 0-2 years of direct customer experience, excellent communication skills, and proficiency in English and preferably Spanish or Portuguese. Knowledge of procurement systems or SaaS solutions is an asset. The position offers a full-time, hybrid model in Mexico City, starting in March 2025. EcoVadis is committed to equity, inclusion, and reducing bias in their hiring processes.

Senior Key Account Manager

Company: Guardant Health

Location: Other US Location

Posted Jan 22, 2025

Guardant Health, a leading precision oncology company, is seeking a Senior Key Account Manager for the UK. The role involves driving business expansion, strategic collaborations with NHS Hospital trusts, private cancer centers, and key opinion leaders. The ideal candidate should have extensive sales and account management experience in the UK, deep expertise in oncology therapies, and a proven track record in commercializing oncology tests. The role requires frequent travel, attendance at conferences, and the ability to work effectively with minimal supervision.

Feed Mill Manager

Company: Foster Farms

Location: Other US Location

Posted Jan 22, 2025

Foster Farms, a family-oriented company since 1939, is seeking a dedicated professional for a supervisory role in the feed mill. The ideal candidate should have a BSBA degree, 3+ years of mill experience, and 5+ years of supervisory experience. They must possess strong leadership skills, excellent communication abilities, and technical/mechanical proficiency. The role involves overseeing operations, ensuring quality control, managing personnel, and implementing cost-saving measures. Foster Farms values its team members and offers opportunities for growth and internal promotion.

Chief of Party – STEM Pathways

Company: Education Development Center

Location: Other US Location

Posted Jan 22, 2025

EDC, a leading nonprofit research and development firm, is seeking a Chief of Party for the USAID-funded STEM Pathways activity in Egypt. The COP will oversee project activities, staff, and subcontractors, ensuring alignment with MOETE's vision of expanding STEM education. The role requires a Masters or PhD in relevant fields, 10+ years of experience in managing donor-supported programming, and proven experience as a COP or in leadership roles. Fluency in English is required, and Arabic is preferred. EDC is an Affirmative Action Equal Opportunity Employer.

Studio Support Technician

Company: Evolution

Location: Other US Location

Posted Jan 22, 2025

The job description outlines responsibilities for a carpenter or interior construction worker, including preparing visual environments, installing decorative panels and equipment, and performing minor works with wood and metal. The role requires at least 1 year of experience and proficiency with standard tools. The employee is responsible for high-quality, timely execution of tasks, and maintaining trustworthiness with work resources. The company offers a gross monthly salary between 1500-1700 EUR, health insurance, partner discounts, opportunities for personal and professional development, and a dynamic international team environment.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales and Marketing cycles, excellent communication skills, and the ability to work autonomously in a fast-paced environment. EcoVadis offers flexible working hours, wellness allowance, and a hybrid work organization. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Project Administrator

Company: Further Enterprise Solutions

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Project Administrator role in Ridgefield Park, NJ, USA. The primary responsibility is to support project management activities, including plan creation, resource planning, and status monitoring. The ideal candidate should have a Bachelor's degree or equivalent experience, 4+ years of hands-on project management experience, and strong communication skills. Proficiency in Microsoft Office, especially PowerPoint and Excel, is required. The role involves managing 47 ongoing projects, collaborating with program developers, and communicating project status to leadership. Experience in customer care-centric industries and change management projects is preferred.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Jan 22, 2025

McFadyen Digital, a leading advisor and implementer of eCommerce Marketplace solutions, is seeking an experienced Senior Test Architect. The ideal candidate will lead and drive innovation and transformation in the QA domain, with expertise in QA transformation, automation, performance testing, security testing, API testing, mobile application testing, and AI-driven testing tools. Key responsibilities include leading design and implementation of a comprehensive QA transformation roadmap, driving innovation with industry best practices and emerging QA technologies, architecting and implementing scalable test automation frameworks, and mentoring the QA team. The candidate should have 12+ years of QA experience, proven expertise in QA transformation initiatives, and hands-on experience with various automation tools, performance testing tools, security testing tools, API testing tools, mobile testing tools, and AI-driven testing tools.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales and Marketing cycles, excellent communication skills, and the ability to work in a fast-paced environment. EcoVadis offers flexible working hours, wellness allowance, and opportunities for professional development. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Jan 22, 2025

McFadyen Digital, a leading eCommerce marketplace solutions provider, is seeking an experienced Senior Test Architect. The ideal candidate will lead QA transformation initiatives, drive excellence in testing strategies, and bring expertise in automation, performance, security, API, and mobile application testing. The role involves designing a comprehensive QA transformation roadmap, implementing scalable test automation frameworks, and leveraging AI-driven tools for test case generation and defect prediction. The candidate should have 12+ years of QA experience, proven expertise in QA transformation, and hands-on experience with various testing tools. Strong problem-solving skills, communication abilities, and experience with Agile methodologies are required. McFadyen Digital values its employees and offers a world-class work culture across its US, Brazil, and India offices.

Payroll Accountant

Company: Evolution

Location: Other US Location

Posted Jan 22, 2025

The job description involves accounting for payroll and employment-related benefits, tax calculations, and reporting. It includes reviewing timesheets, wage computation, and detecting payroll discrepancies. The role also involves consulting colleagues, compiling reports, and supporting audits. The qualifications required are professional accounting experience, language skills, teamwork, and proficiency in Microsoft Office. Additional benefits include a competitive salary, health insurance, partner discounts, and opportunities for personal and professional development.

[Hybrid] HR Specialist 2 (14396-3)

Company: JND

Location: Other US Location

Posted Jan 22, 2025

The job posting is for an HR Specialist 2 position at Samsung in Ridgefield Park, NJ. The role requires a BABS MAMSMBA degree in Human Resources or a related field, along with 2+ years of relevant experience in HR technologies. Key responsibilities include operational support for HR Business Partner teams, managing workforce plans, and driving Samsung Culture Index participation. The ideal candidate should have strong Excel skills, data visualization abilities, and experience with HRIS tools like Workday. Other required skills include problem-solving, communication, and project management abilities. The position offers benefits such as medical insurance, 401k with company match, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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