Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Project Manager

Company: Cority

Location: Other US Location

Posted Jan 22, 2025

Cority is a global enterprise EHS software provider with over 35 years of experience, offering a comprehensive SaaS platform for workers and businesses worldwide. The company is known for its high client satisfaction, strong employee culture, and outstanding business performance. Cority prioritizes employee health and wellbeing, offering competitive benefits and flexible work arrangements. The company values a performance-oriented, dynamic, and growth-focused culture, with opportunities for job enrichment, employee development, and career planning. The Project Manager role involves managing global implementations of Cority's EHS and Quality software systems, requiring a self-starter with project management and software experience. The ideal candidate should have a university degree, PMP designation, and manufacturing quality experience. Cority is committed to a diverse and inclusive work environment.

Solution Architect

Company: Brillio

Location: Other US Location

Posted Jan 22, 2025

Brillio is a rapidly growing digital technology service provider, recognized for its world-class professionals and commitment to client satisfaction. The company is an employer of choice, consistently attracting top talent due to its focus on cutting-edge technologies and digital projects. Brillio is seeking a Solution Architect to design and develop resilient, scalable infrastructure solutions, integrate networking and storage solutions, and architect disaster recovery and business continuity solutions. The ideal candidate will have deep knowledge of networking, storage solutions, server management, and virtualization technologies, as well as proficiency in cybersecurity, disaster recovery, and business continuity strategies. They should also have extensive experience in database management and cloud architecture, and a proven ability to lead infrastructure projects.

Researcher, mixed methods

Company: Pipedrive

Location: Other US Location

Posted Jan 22, 2025

Pipedrive, a global sales and marketing software company, is seeking a UX researcher with mixed methods experience to join their Prague office. The ideal candidate will collaborate with cross-functional teams, plan and execute research studies, analyze findings, and communicate results to stakeholders. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits. The company is committed to diversity and equal opportunity.

Tableau Architect - R01544504

Company: Brillio

Location: Other US Location

Posted Jan 22, 2025

Brillio, a leading digital technology service provider, is seeking a Tableau Architect for a hybrid role in Plainsboro, NJ. The ideal candidate will design, develop, and implement Tableau solutions, collaborate with data engineering teams, and guide teams in best practices. The role requires extensive experience with Tableau Desktop, Server, and Prep, strong understanding of relational databases, and experience optimizing Tableau dashboards for performance and scalability. Brillio is an equal opportunity employer.

Senior/Middle Android Developer (Coroutines & Flow / Minsk location)

Company: IDT

Location: Other US Location

Posted Jan 22, 2025

IDT Corporation, a global communications company, is seeking a skilled SeniorMiddle Android Developer to join their NRS Team. The developer will work on implementing a new level of the POS point of sale, using cutting-edge technologies. The role requires a minimum of 3+ years of commercial experience as an Android Engineer, excellent knowledge of Kotlin, and familiarity with various libraries and patterns. The successful candidate will be responsible for developing new functionality, working with databases, ensuring application performance, debugging, and writing clean, maintainable code. IDT offers an exciting job with talented people, competitive salary, growth opportunities, good hardware, remote work options, sports activities reimbursement, medical insurance, and 26 vacation days. NRS, a subsidiary of IDT, is revolutionizing the independent retail industry with cost-effective POS systems and complementary services.

Demo Support Engineer

Company: Coupa Software

Location: Other US Location

Posted Jan 22, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Demo Support Engineer role involves managing the demo environment, supporting sales cycles, and partnering with product teams. The ideal candidate should have 23 years of experience in technical support, sales ops, or presales roles, with a strong background in B2B SaaS, preferably in the FinTech space. Excellent communication, time management, and documentation skills are required.

AWS Data Engineer (Senior) (Freelancer)

Company: Mactores

Location: Other US Location

Posted Jan 22, 2025

Mactores, a trusted leader in data platform solutions since 2008, is seeking an experienced AWS Data Engineer Senior. The ideal candidate will have extensive experience in PySpark and SQL, and have worked with data pipelines using Amazon EMR or Amazon Glue. They must also have experience in data modeling and end-user querying using Amazon Redshift or Snowflake, Amazon Athena, Presto, and orchestration experience using Airflow. The role involves developing and maintaining data pipelines, creating data models, building and maintaining orchestration, collaborating with teams, troubleshooting, writing scripts, documenting solutions, and staying updated with new AWS data technologies. Mactores values a culture that makes a real difference, with 10 Core Leadership Principles. The recruitment process includes a pre-employment assessment, managerial interview, and HR discussion.

Customer Service Representative

Company: Mom's Meals

Location: Other US Location

Posted Jan 22, 2025

Moms Meals, a leading national provider of refrigerated home-delivered meals in the healthcare market, is currently in hypergrowth mode. The Customer Service Representative role involves handling inbound and outbound customer service calls, addressing questions, and providing exceptional customer service. The starting wage is $1700 per hour with weekly pay, PTO, and benefits available after 30 days of employment. The position requires high school degree or GED, 1 year of previous customer service experience, and proficiency in Microsoft Office suite. Preferred skills include previous call center experience, CRM systems, and HIPAA policies. The company offers free breakfast and lunch, a casual dress code, tiered growth path for promotion, and a full benefits package.

Sales Manager

Company: Oshkosh Corporation

Location: Other US Location

Posted Jan 22, 2025

JLG, an Oshkosh company, is committed to understanding and addressing challenges in the construction industry by providing innovative access solutions. The company, founded in 1969, offers a wide range of products including mobile elevating work platforms, telehandlers, utility vehicles, and accessories. The role involves managing sales territories, supporting internal operations, and developing sales strategies to target new accounts. Essential duties include meeting or exceeding bookings goals, increasing market share, and providing sales tools and training to representatives.

Lab Technician Supervisor

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 22, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking an experienced Lab Technician Supervisor to lead a team of lab technicians and inventory clerks, managing production plans, and ensuring safety and quality. The ideal candidate should have a high school diploma or equivalent, at least 5 years of leadership experience in manufacturing, and 10 years of technical skills. Proficiency in MS Office and collaborative tools is required. The role involves hiring, mentoring, and supervising a team, managing inventory, and executing production plans.

Chief People Officer

Company: Knix Wear Inc.

Location: Other US Location

Posted Jan 22, 2025

Knix, an award-winning intimate apparel and activewear brand, is seeking a growth-focused Chief People Officer. The company, launched in 2013, is one of the fastest-growing in North America and is globally recognized for its innovation. The role involves overseeing People Operations, including team growth, talent acquisition, compensation, performance enablement, organizational design, compliance, training, global expansion, DE&I champion, data analytics, and workplace of the future. The ideal candidate has 15+ years of progressive HR experience, including 5+ years at an executive level, with a strong understanding of global employment laws and regulations. They should have experience building and developing high-performing teams, strategic thinking, and business acumen. The candidate must be empathetic, an excellent communicator, and have strong analytical skills.

Product Owner (JP)

Company: insightsoftware

Location: Other US Location

Posted Jan 22, 2025

InsightSoftware is seeking an experienced EPM Product Owner to lead a team in expanding their flagship Budgeting, Forecasting, Reporting, and Consolidation product. The ideal candidate will collaborate with product managers and engineers, own the product backlog, and ensure successful delivery of features. They will also interface with customers and stakeholders to understand business needs and deliver quality solutions. The role requires strategic thinking, product focus, customer focus, and cross-functional leadership skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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