Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Performance Marketing Manager

Company: Sign In Solutions

Location: Other US Location

Posted Jan 22, 2025

Sign In Solutions is seeking a results-driven Performance Marketing Manager to lead and optimize Paid Search and SEO strategies. The ideal candidate should have a proven track record in managing paid media campaigns, driving organic search visibility, and delivering measurable business growth in a B2B SaaS environment. The role involves working cross-functionally to align paid and organic search efforts with broader marketing objectives, ensuring high-quality lead generation, improved ROI, and a competitive edge in search visibility. The position reports to the VP of Marketing and plays a pivotal role in shaping performance marketing strategies. The role is hybrid, requiring 3 days a week in the Northampton office. The company values culture, with a focus on customer-first, respect and dignity, accountability and empowerment, honesty and positivity, and doing good and giving back. The ideal candidate should have demonstrable expertise in Paid Search and SEO, proficiency in tools like Google Ads, Google Search Console, GA4, SEMrush, Screaming Frog, and Looker Studio, strong analytical skills, experience in creating and optimizing landing pages, excellent organizational and project management skills, and proven experience in the B2B SaaS industry. The role involves planning, executing, and continuously optimizing paid search campaigns, conducting keyword research, creating compelling ad copy, managing campaign budgets, staying informed on industry trends, developing and implementing comprehensive SEO strategies, collaborating with content creators and developers, tracking and analyzing SEO performance metrics, aligning Paid Search and SEO strategies with overall business objectives, and presenting performance updates to senior leadership.

Talent Acquisition Partner

Company: monday.com

Location: Other US Location

Posted Jan 22, 2025

monday.com is seeking an experienced Talent Acquisition Specialist to manage end-to-end hiring processes, source top talent, and partner with business leadership. The ideal candidate will have at least 45 years of recruitment experience in a high-tech company, a BA in Social Science or equivalent, and strong communication skills. They will be responsible for conducting screening calls, designing job descriptions, and optimizing recruitment processes.

Software Engineer

Company: CSC

Location: Other US Location

Posted Jan 22, 2025

CSC is seeking a Senior System Analyst with 5-8 years of experience in full-stack application development using Java EE, Spring framework, MVC, JPA, Data, REST, Boot, ReactJS, and Maven. The role involves technical leadership, developing and prototyping key application components, modifying functionality, and working with web technologies like REST, SOAP, JSON, XML, XSL, MS SQL, and MongoDB. The candidate should be proficient in GIT SCM, have experience in Agile development, and follow CICD best practices. A Bachelor's degree in IT is preferred, and CSC offers a competitive benefits package, success-sharing bonuses, and global career opportunities.

VMWare Cloud Engineer II - IN R-20497

Company: Rackspace Technology

Location: Other US Location

Posted Jan 22, 2025

The job requires a candidate with a Bachelor's degree in computer science, MIS, or related field, and 4-5 years of technical engineering and administration experience. The candidate must have expertise in VMware, ESXi, VCenter, Zerto, SRM, vSAN, NSX, Windows, and Linux. They should possess strong problem-solving skills, excellent communication abilities, and the capacity to handle multiple tasks. The role involves planning, implementing, and supporting virtual infrastructures, staying updated with emerging technologies, and leading the VMware team when necessary. The candidate will also develop internal wikis and procedures, gather data for reporting and analysis, and ensure the control integrity and accessibility of the VMware environment.

Product Owner

Company: NTD Software

Location: Other US Location

Posted Jan 22, 2025

NTD Software is seeking a Product Owner with proven experience in Agile methodologies, strong communication skills, and a customer-focused mindset. The role involves defining and prioritizing the product backlog, collaborating with cross-functional teams, and ensuring timely delivery of features. The ideal candidate should have a solid understanding of the industry, preferably in healthcare, and be fluent in English. NTD Software is an equal opportunity employer.

Sales Support Specialist

Company: Bold Business

Location: Other US Location

Posted Jan 22, 2025

Bold Business, a leading global outsourcing firm, is seeking a proactive, detailed-oriented professional to join their Sales team. The ideal candidate will have at least 3 years of experience, excellent English skills, strong organizational abilities, and technological proficiency. Key responsibilities include researching and qualifying prospects, nurturing leads, managing projects, maintaining CRM databases, and collaborating with internal teams. The role offers competitive compensation, professional growth opportunities, remote work flexibility, and a collaborative environment.

Ecosystem Solution Architect

Company: InfStones

Location: Other US Location

Posted Jan 22, 2025

InfStones, a leading enterprise-grade PaaS blockchain infrastructure provider, is seeking an Ecosystem Solution Architect for their Dallas, TX office. The role involves developing expertise in cloud and blockchain infrastructure technologies, collaborating with sales and technical teams, and delivering reliable production-ready solutions. Key responsibilities include supporting the presales team, communicating with open-source software communities, and guiding product and technology teams in researching next-gen solutions. Qualifications include at least 3 years of experience in developing solutions for PaaS, understanding encryption and decryption technologies, proficiency in common programming languages, and familiarity with cloud platforms. Knowledge of blockchain, container technologies, and Agile management tools are preferred.

Mid Market Success Consultant - Upsell

Company: Sprout Solutions

Location: Other US Location

Posted Jan 22, 2025

The role of a Mid Market Success Consultant involves driving sales and revenue growth within the midmarket segment. This includes identifying and engaging with midsized companies, understanding their specific business needs, and offering tailored solutions. The responsibilities encompass mid market client acquisition, account management, consultative selling, solution presentations, proposal development, negotiation, and deal closure. The ideal candidate should have a proven track record in B2B sales with a focus on midmarket clients, in-depth knowledge of midmarket sales processes, excellent communication skills, strong business acumen, and the ability to work independently and collaboratively. Familiarity with midmarket trends and industry dynamics is a plus.

PS Consultant II

Company: HERE

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a top-tier backend engineer with proven proficiency in development. The role involves contributing to a wide range of backend services impacting user experience in cars, such as routing algorithms, traffic, road sign, and hazard updates. The engineer will configure Run Monitor, improve performance, adapt services to other backend API changes, and maintain code quality. They will also be involved in research and development activities to understand and identify product requirements aligned with HERE's vision and business needs. The ideal candidate should have a bachelor's degree in Engineering or equivalent experience, 2+ years of hands-on experience in development of advanced programming in Java 8+, proficiency with testing tools like JUnit and Cucumber, foundational knowledge of SQL databases, security best practices, and DevOps/CICD pipelines. Familiarity with AWS, including S3 storage solutions, is also required. Strong collaboration and communication skills, analytical thinking, and a passion for solving complex problems are essential. HERE Technologies is an equal opportunity employer.

Senior IT Specialist

Company: Mentor Technical Group

Location: Other US Location

Posted Jan 22, 2025

Mentor Technical Group (MTG) is a global leader in life science engineering and technical solutions, providing comprehensive support for the FDA-regulated industry. They ensure compliance with safety and efficacy guidelines for pharmaceutical, biotechnology, and medical device sectors. MTG operates in six global markets, with offices in Caguas, Puerto Rico, and Boston. The role involves managing day-to-day activities, innovation processes, and technology within manufacturing sites in Puerto Rico and Belgium. Key responsibilities include ensuring resources and systems meet service levels, innovating and implementing new technology, automating processes, and managing system enhancements. A Bachelor's degree in Sciences or Engineering, knowledge in Pharmaceutical or Medical Devices, and full bilingualism are required.

Senior Process Engineer (Manufacturing Support)

Company: Novo Nordisk

Location: Other US Location

Posted Jan 22, 2025

Novo Nordisk's New Hampshire site in West Lebanon is a tight-knit community dedicated to producing life-saving treatments. The company is seeking self-starters with a strong work ethic to join their engineering and automation team. The role involves designing and implementing manufacturing processes, instrumentation, and equipment startups. The engineer will also collaborate with customers, manage projects, and contribute to the development of best practices. The position requires a solid understanding of good engineering practices, industry standards, and regulatory compliance. Novo Nordisk values diversity and inclusivity, and the role involves off-hours and weekend coverage for manufacturing support.

Sr. Salesforce Developer

Company: NTD Software

Location: Other US Location

Posted Jan 22, 2025

The company is looking for experienced Salesforce professionals to join their team in Aguascalientes. The ideal candidates should be team-oriented, adaptable, and capable of delivering innovative solutions. Responsibilities include developing and maintaining Salesforce applications, utilizing Salesforce APIs, designing user-friendly interfaces, and collaborating with cross-functional teams. Requirements include 3+ years of Salesforce development experience, proficiency in Apex, Visualforce, and Lightning components, and working knowledge of Salesforce APIs. The company values excellent communication and leadership skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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