Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

GTM Talent Acquisition Partner

Company: Encord

Location: Other US Location

Posted Jan 22, 2025

Encord is a rapidly growing AI company, specializing in multimodal and visual AI, backed by top investors and industry leaders. They are seeking a seasoned recruiter with 24 years of experience to join their team in London. The role involves sourcing, screening, and closing candidates, and leading core commercial functions. Encord offers a strong in-person culture, competitive benefits, and opportunities for growth. The company is at the forefront of computer vision and deep learning, working on solving unsolved problems in these fields.

Project Coordinator

Company: Feld Entertainment

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Project Coordinator role at Feld Entertainment, a leading family entertainment company. The role involves collaborating with Project Managers and other coordinators to manage and execute various marketing and communication projects. Key responsibilities include providing day-to-day support, coordinating projects, and ensuring client expectations are met. The ideal candidate should have a degree in Communication, Marketing, or Advertising, with at least two years of experience in project management. Knowledge of both PC and Mac hardware and software is required. The role also involves working closely with the Creative Services team, promoting brand alignment, and identifying continuous quality improvement opportunities. Feld Entertainment encourages COVID vaccination for successful candidates due to the touring nature of their business.

Bilingual Customer Support Analyst

Company: Cority

Location: Other US Location

Posted Jan 22, 2025

Cority is a global enterprise EHS software provider with over 35 years of experience, offering a comprehensive SaaS platform for operational and sustainable performance. The company is known for its high client satisfaction, strong employee culture, and numerous awards. Cority prioritizes employee health and wellbeing, providing competitive benefits and opportunities for growth. The role involves addressing and resolving basic technical and functional issues related to Cority's product suite, working with senior team members, and maintaining a working knowledge of product offerings. Key qualifications include bilingual English and French, a bachelor's degree, previous customer service experience, strong analytical skills, and a positive attitude.

Product Manager Multichem QC- Biochem- Remote

Company: LGC

Location: Other US Location

Posted Jan 22, 2025

LGC's Clinical Diagnostics Division offers a wide range of diagnostic solutions and component materials for the life sciences industry. They collaborate with IVD assay developers, pharmaceutical CROs, and academic institutions in commercialization activities. Their products, including calibrators, controls, and biological materials, are used by laboratorians and diagnostic professionals for accurate and reliable results. The company operates FDA-registered and ISO-accredited facilities in the USA and UK. The job description involves analyzing market drivers, monitoring product portfolio performance, and engaging with sales and business development teams. The ideal candidate should have a Bachelor's degree in Marketing, Business Administration, Medical Technology, or a related scientific discipline, along with 13+ years of product management, marketing, or clinical laboratory experience. LGC is committed to valuing every job applicant and employee regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief, or trade union membership.

Data Platform Engineer I

Company: Tala

Location: Other US Location

Posted Jan 22, 2025

Tala, a fintech company, is expanding its product offerings and crypto services, serving millions of customers across Kenya, the Philippines, Mexico, and India. The company is looking for data platform engineers to build infrastructure for a best-in-class decision engine. Tala's mission is to empower the Global Majority by providing financial services, and they value diversity and inclusion.

Technical Product Owner, Digital Health

Company: Takeda

Location: Other US Location

Posted Jan 22, 2025

The Technical Product Owner for Digital Health at Takeda is responsible for defining and managing the product vision, strategy, and backlog for various digital health solutions. This role involves collaborating with cross-functional teams, managing the product backlog, prioritizing tasks, and ensuring the delivery of high-quality, compliant digital solutions. The ideal candidate should have a degree in Computer Science or a related field, experience in digital or software product development, and a strong understanding of regulatory requirements in the healthcare industry.

Legal Operations Lead

Company: StackAdapt

Location: Other US Location

Posted Jan 22, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an experienced Legal Operations Lead. The role involves process improvement, budget and vendor management, data and analytics, knowledge management, technology and tools implementation, compliance and risk management, and project management. The ideal candidate will have 5+ years of experience in legal operations within a fast-paced, high-growth adtech or technology environment, strong project management skills, and familiarity with legal tech tools. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive, diverse culture.

Customer Support Specialist II - RT

Company: PartnerHero

Location: Other US Location

Posted Jan 22, 2025

PartnerHero is seeking a customer support professional for a full-time, permanent position in San Pedro Sula, Honduras. The role involves providing excellent, friendly, and positive customer service via email, helping with backend tasks, and acting as a liaison between customers and translators. The ideal candidate should be fully fluent in English, have 2+ years of customer service experience, and possess strong written communication skills. The company offers a hybrid workplace, competitive compensation, and a range of benefits. PartnerHero values diversity, inclusion, and equity, and is committed to providing equal employment opportunities.

Senior Full Stack Application Developer

Company: Belay Technologies

Location: Other US Location

Posted Jan 22, 2025

Belay Technologies, a certified Service-Disabled Veteran-Owned Small Business, is seeking an Application Developer for their intel team. The successful candidate will work in a fast-paced environment, collaborating with other developers and interacting with customers. Key technologies include AngularJS, PostGres, AWS, Ansible, Docker, JavaScript, Linux, GitLab, Jira, Confluence, and NiFi. Candidates must have a TSSCI Clearance with polygraph, a Bachelor's degree in Computer Science or related field, and at least 12 years of experience. Industry-recognized professional certifications or a Master's degree can substitute for some experience. Desired skills include experience with GitLab Runners, Agile Methodologies, Ansible, creating and consuming RESTful endpoints, setting up and maintaining Linux environments, and understanding of accessibility standards. Belay offers competitive benefits, including 8 weeks paid leave, 10 matching in 401k contributions, $5000 annual training tuition, and more.

Senior SecOps Engineer

Company: Tala

Location: Other US Location

Posted Jan 22, 2025

Tala, a fintech company, is seeking a Senior Security Operations Engineer with extensive experience in AWS or GCP public cloud environments. The role involves designing, implementing, and maintaining security solutions for the company's customer-facing SaaS platform. Tala, recognized by Fortune, CNBC, and Forbes, aims to empower the Global Majority by providing financial services in emerging markets. The company values diversity and inclusion, hiring talent regardless of background.

Channel Account Manager - United Kingdom

Company: Wasabi Technologies

Location: Other US Location

Posted Jan 22, 2025

Wasabi Technologies is a fast-growing company revolutionizing the cloud storage industry with its disruptive, cost-effective, and high-performance solution. The company is recognized as a top workplace in Boston and is expanding its channel sales team in the UK. The Channel Account Manager role involves recruiting, onboarding, and activating new partners, driving adoption of Wasabi's channel programs, and establishing productive relationships with key personnel in partner accounts. The ideal candidate should have 2-3 years of technology channel sales experience, exceptional communication skills, and a passion for achieving success in a startup environment.

Surveillance Exercise Coordinator

Company: DarkStar Intelligence

Location: Other US Location

Posted Jan 22, 2025

DarkStar Intelligence is seeking a Surveillance Exercise Coordinator to manage surveillance and role player support for a customer program. The role involves managing surveillance performance, scheduling staffing, and travel. Additional responsibilities include infrastructure and equipment procurement, interviewing and hiring independent contractors, and providing oversight for practical exercises. The ideal candidate should have a TSSCI clearance, a bachelor's degree, at least 5 years of surveillance operations experience, and strong management skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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